Doug Settle | Page 26

Awesome place to have my car worked on I am moving to florida, I bought my car from Don Ayres, and have been taking my car there for 7 years. They are the best, they are fast, helpful, ans I am moving to florida, I bought my car from Don Ayres, and have been taking my car there for 7 years. They are the best, they are fast, helpful, answers all your questions, even concerned about your day if bad or good. I told the guys i was moving they even wished us luck, and have a good safe trip. How many times has a total stranger come up to you and said that. The only thing is i am hoping i find a Dealership in florida half as good as Don Ayres, The service people and mechanics at Don Ayres is second to none. And i would recommend them if i come across anyone that needs there car worked on in Fort Wayne Indiana. More

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Problematic? Hope not! This is the second issue I have had with Don Ayres Service. This time I only had the oil changed and since then I have had oil on your garage floor. This is the second issue I have had with Don Ayres Service. This time I only had the oil changed and since then I have had oil on your garage floor. We just thought maybe it was just leftovers from the oil change. We have now had to clean the floor 3 times. We did check the oil and it states it is full. Don't know where it is coming from but it has made my garage floor a mess. More

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Quality Staff Knowledgeable, friendly and easy to work with staff makes one feel comfortable at the dealership. Though I was primarily at the dealership for servic Knowledgeable, friendly and easy to work with staff makes one feel comfortable at the dealership. Though I was primarily at the dealership for service, I talked to sales people and administrative staff also. Everybody was helpful and quick with a smile and a hello. Great place to do business. More

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excellent customer service I recently brought in our 2012 Honda Civic to their service dept because some underbody parts were damaged when my wife drove off the road. We did no I recently brought in our 2012 Honda Civic to their service dept because some underbody parts were damaged when my wife drove off the road. We did not have an appt and it was early Friday afternoon. Chuck Sutter our service advsor said that still would be able to look at it and let us know. About two hours later we got a call that said it was fixed. This is the kind of service that we always get from Don Ayres. All of their service advsors are terriffic, but we really like dealing with Chuck Sutter in particular He always goes the extra mile to save us some money and to make sure everything is done correctly. His memory is terrific. We bought some tires a half a year ago through the service dept and just recently Chuck asked us how do we like the tires.. Doug Settle, the service manager is fantastic too. I will always get my cars serviced at Don Ayres! More

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First oil change since purchasing our car; they changed an interior light too at no cost. since purchasing our car; they changed an interior light too at no cost. More

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Excellent Service Came in for an oil change, and also got the recall's looked at. Nice customer service. Wait time was a little extravagant (2 hours), but overall good Came in for an oil change, and also got the recall's looked at. Nice customer service. Wait time was a little extravagant (2 hours), but overall good customer service. Nice waiting area. More

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Quick and Painless The service was great, and everyone was extremely friendly. I appreciated the timeliness. My Honda is back to being in great condition! And it's nice The service was great, and everyone was extremely friendly. I appreciated the timeliness. My Honda is back to being in great condition! And it's nice and clean. More

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Great Service at Don Ayres Honda They were very fast and friendly with my oil change and tire rotation. I had my two little girls with me, and they new I was in a hurry. They were very fast and friendly with my oil change and tire rotation. I had my two little girls with me, and they new I was in a hurry. More

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oil change This time was a return visit having had a very bad experience last trip. This time however I was met promptly with a smile having made an appointment This time was a return visit having had a very bad experience last trip. This time however I was met promptly with a smile having made an appointment and arrived on time. I was directed to Doug right away and he was courteous and friendly he discussed the service needed and the cost involved and after making my decision I was directed to the waiting room I was told it would be less than an hour for an oil change, tire rotation and free car wash. In the waiting room there were chairs, tv, today's newspaper and drinks available. The time I waited was comfortable and as promised the car was completed in less than an hour. I do have to say that the car wash does not get the car clean but its free and I appreciated the effort. As for the experience of trying to make my apt I had tried to call during my work day but without success and ended up having to have my son schedule the apt. There should be a way to schedule apts on line with email confirmation of the apt. The price is great Thank you More

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Don Ayres Honda Service Center Loved, loved, loved everyone's friendliness in the Service Center. We appreciated Doug's Settle's attention to detail as he caught the fact that our Loved, loved, loved everyone's friendliness in the Service Center. We appreciated Doug's Settle's attention to detail as he caught the fact that our tire's were wearing unevenly and made some suggestions. A big thumbs up!!! All employee's in the service center projected that they were there solely to provide great customer service and that is such a rarity these days!!! A very positive experience. More

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