Doug Settle | Page 27

We were very pleased with our experience even though a minor service issue occured the professional staff resolved our issue in a timely manner. Everything was done and completed exactly as described . Th minor service issue occured the professional staff resolved our issue in a timely manner. Everything was done and completed exactly as described . This is the example of what a good dealership is all about. I'll be shopping at Don Ayres in the future! More

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Every person at Don Ayers Honda was fantastic and a great help in the purchasing process. I was able to get exactly what I wanted with friendly people, and the best sales associate, Bill F. He stayed with me help in the purchasing process. I was able to get exactly what I wanted with friendly people, and the best sales associate, Bill F. He stayed with me for hours, accommodating and helpful with any questions I had, and was incredibly supportive through my struggle to reach my loan company. He even gave me a driving lesson for my new manual car afterwards. Incredible place, incredible person. I am a very happy buyer. More

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I had an issue not normal service to address and Doug was extremely customer focused with my situation. My problems were resolved quickly and with courtesy. As I get older trust matters the most to me and extremely customer focused with my situation. My problems were resolved quickly and with courtesy. As I get older trust matters the most to me and I trust Don Ayres for buying and servicing. More

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Though the service representative (Jay) was unable to contact me by telephone to get my approval to resurface the brake rotors on my 2000 Honda CRV, the service manager (Doug) told him that I would appro contact me by telephone to get my approval to resurface the brake rotors on my 2000 Honda CRV, the service manager (Doug) told him that I would approve the necessary repair. This allowed me to get my car back about two hours sooner than if they waited to get my explicit approval before beginning the brake work. This kind of trust and relationship is the result of having purchased and maintained three Honda cars at Ayres Honda in the last twelve years. I have also recommended Ayres dealership to my friends who have also purchased cars. More

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Great job - very friendly, and time efficient. I needed the repair within a certain time frame and it was done early. While I waited I talked with the sales staff and they were very informative. Great jo the repair within a certain time frame and it was done early. While I waited I talked with the sales staff and they were very informative. Great job. More

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Have always been courteous, friendly and honest. Have assisted resolving problems, even if the issue is beyond warranty. BTW, I selected good for the price, because I obviously would always prefer t assisted resolving problems, even if the issue is beyond warranty. BTW, I selected good for the price, because I obviously would always prefer to pay less. More

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Doug Settle always makes me feel like I am the only client he has that day. I actually look forward to going to get my car serviced! He does a nice job of demanding such service through his employees a client he has that day. I actually look forward to going to get my car serviced! He does a nice job of demanding such service through his employees as well. There is no question that besides Honda reliability, Doug and his team are the main reasons we buy new Hondas at Don Ayres. Keep up the great work !!! More

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I had a great experience. The work was done correctly and efficiently. I was treated with respect. A problem arose but was treated very effectively and professionally. and efficiently. I was treated with respect. A problem arose but was treated very effectively and professionally. More

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My car was towed into the dealership as it would not start. Doug and his team performed a thorough examination of the problem and identified a solution. It was not a normal problem and took some time start. Doug and his team performed a thorough examination of the problem and identified a solution. It was not a normal problem and took some time to identify. The teams' perserverance and resolution was greatly appreciated. The car with, over 215K miles, is running like a top again... More

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Don Ayres Honda Service is the only shop I've trusted to care for my 2004 Honda Pilot. I bought my Pilot new from Don Ayres and followed their recommended service schedules. Although I'm not an expert to care for my 2004 Honda Pilot. I bought my Pilot new from Don Ayres and followed their recommended service schedules. Although I'm not an expert mechanic, it has been comforting to know Doug Settle and his team of experts have been there to proactively keep my car running well and my family safe. With 280,000 miles on my car, I can honestly tell you my car still feels and drives like new! I have not had to worry about how I would get my family every where we needed or wanted to go, including taking us on Spring Break safely to Florida each year. What a great value the quality of a Honda vehicle and the expertise of the Don Ayres service team have provided to me and my family! More

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