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Doug Settle
Refer Me
316 Reviews
It’s no surprise that service manager Doug Settle knows a lot about cars. As it turns out, he knows a thing or two about people, as well.Settle, who has worked at Don Ayres for 25 years, says it’s extremely important to be able to communicate with customers. “You have to listen to them and find out where the problem actually lies.”Sometimes that can be tricky. That’s why Settle and his employees often ride along with a customer, a move that ultimately helps them get to the root of a problem. Customers seem to appreciate their straightforward approach. Many are Honda loyalists, but they return to Don Ayres because they’ve come to expect a high level of service. “Customers are very loyal to our product, and it’s just as important for US to be as good as that product.”
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316 Reviews of Doug Settle
July 29, 2020
Personal and efficient. I have always been satisfied with the service and parts department, Instructive, informative and not pushy with service opportunities. Trustworthy and I have always been satisfied with the service and parts department, Instructive, informative and not pushy with service opportunities. Trustworthy and helpful. Easy to deal with and accommodating.Some really outstanding service minded staff that do a great job getting to know you as a customer. Personal and yet professional. More
by brizel59
Other Employees Tagged: Jeremy Sullivan, Charles Suter , Derek Berhalter, Pete Ort
Helpful 
July 24, 2020
Excellent service We have owned 5 Honda vehicles covering a 20 year span more or less and have been pleased with everyone of them. I have been widowed for over 3 years We have owned 5 Honda vehicles covering a 20 year span more or less and have been pleased with everyone of them. I have been widowed for over 3 years and when I take my Honda Pilot in for service, I feel confident they look after me and up front with me when anything is recommended that needs attention with my vehicle when taken in for yearly oil change and any other maintenance needed and do not try to add things that aren't needed. More
by judiburkhardt
Other Employees Tagged: John Watkins, Charles Suter , Zach Bloom, Cesar Leal
July 09, 2020
Just purchased my fourth Honda. Did a test drive. Didn’t need to - Honda’s always a quality vehicle. From service to sales - excellent people! Didn’t need to - Honda’s always a quality vehicle. From service to sales - excellent people! More
by Carol
Other Employees Tagged: Andy Hitzemann, Charles Suter , Shawn Trice
June 22, 2020
We picked up our new Honda CR-V EX-L today. Thank you to Andy and to Travis for their assistance. As with all of our previous purchases from Don Ayres Honda, and we have purchased many vehicles since 1978, Andy and to Travis for their assistance. As with all of our previous purchases from Don Ayres Honda, and we have purchased many vehicles since 1978, this was a smooth and pleasant buying exoerience. We drove away well satisfied with our car, our deal and our service. And now we will take advantage of the great service department at Don Ayres to keep our CR-V in top shape. You all are the best! Thank you! More
by mapatten260
Other Employees Tagged: Andy Hitzemann, Jeremy Sullivan, Anthony Russett, Travis Herbst
June 04, 2020
Most pleasant and accommodating people to work with. I would recommend this dealership to everyone looking for a new or used vehicle. The whole process went very smoothly and quickly! would recommend this dealership to everyone looking for a new or used vehicle. The whole process went very smoothly and quickly! More
by Rupper1
Other Employees Tagged: Chris Demetriades, Skylar Abbott , Josh Chase, Bill Hulwick, Skyler Jauregui, Qw
December 30, 2019
Rick Kruger was amazing. Extremely personable and knowledgeable. He wasn’t pushy like many salesmen that I’ve dealt with in the past. 5 stars would Definitely recommend. Rick Kruger explained a lot knowledgeable. He wasn’t pushy like many salesmen that I’ve dealt with in the past. 5 stars would Definitely recommend. Rick Kruger explained a lot of the nice details that came with the Jeep that I had no idea about.. Rick Kruger and Evan Johnston were great to work with. It was an easy and laid back experience. More
by Jwebb2511
Other Employees Tagged: John Watkins, Kevin Cappelli, Evan Johnston, Rick Kruger , Rick Kruger
March 23, 2019
Attentive We purchased our first Honda vehicle from Don Ayers in 2005. We keep returning because of their fantastic service department. The $12.95 oil changes We purchased our first Honda vehicle from Don Ayers in 2005. We keep returning because of their fantastic service department. The $12.95 oil changes and the friendly personnel can't be beat! We worked with a very attentive salesman who found us the used van we were looking for. We couldn't be more pleased! More
by Mike&Shari
Other Employees Tagged: Andy Hitzemann , Josh Chase
October 19, 2018
Why I like Don Ayres Great service!!!!!!!!!!!!!!!!!! Knowledgeable, courteous, friendly, efficient. Works to make sure customer is satisfied. All around great place to Great service!!!!!!!!!!!!!!!!!! Knowledgeable, courteous, friendly, efficient. Works to make sure customer is satisfied. All around great place to do business. Thanks for everything. Love my new CR-V More
by Nurseuno
Other Employees Tagged: Jackson Odle , Josh Chase, Tony Vincent
September 30, 2018
Great service. Fantastic delivery The salesman was terrific and very thorough. He enables us to understand all the functions of the car This dealership is the best to deal with The salesman was terrific and very thorough. He enables us to understand all the functions of the car This dealership is the best to deal with More
by Sandy at Honda store
Other Employees Tagged: Rick Squires , Shannon Heitkamp, Shannon Hoover, Shawn Trice, Rick Squires was also terrific
