Dealer Reviews
Cars for Sale
Dealer Log In
Doug Settle
324 Reviews
It’s no surprise that service manager Doug Settle knows a lot about cars. As it turns out, he knows a thing or two about people, as well.Settle, who has worked at Don Ayres for 25 years, says it’s extremely important to be able to communicate with customers. “You have to listen to them and find out where the problem actually lies.”Sometimes that can be tricky. That’s why Settle and his employees often ride along with a customer, a move that ultimately helps them get to the root of a problem. Customers seem to appreciate their straightforward approach. Many are Honda loyalists, but they return to Don Ayres because they’ve come to expect a high level of service. “Customers are very loyal to our product, and it’s just as important for US to be as good as that product.”
Read more324 Reviews
Write a Review
324 Reviews of Doug Settle
May 04, 2021
Excellent experience as always. Very professional. Service exceptional. We’ve purchased 10+ vehicles at Ayers: 5-6 Pilots; 4 CRVs. Odyssey. Civic for my parents. Obviously we keep returning for all of Service exceptional. We’ve purchased 10+ vehicles at Ayers: 5-6 Pilots; 4 CRVs. Odyssey. Civic for my parents. Obviously we keep returning for all of these reasons More
by Ronner
Other Employees Tagged: Andy Hitzemann, Rick Squires, Jeremy Sullivan , Josh Chase
March 21, 2021
Jeremy Sullivan is always cheerful and completes what is needed. I am greeted by name, provided with professional service and given updates along the way. I highly recommend Don Ayres Service. needed. I am greeted by name, provided with professional service and given updates along the way. I highly recommend Don Ayres Service. More
by indiana.girl
Other Employees Tagged: Jeremy Sullivan
February 26, 2021
Chuck is amazing and always provides service beyond expectations! The whole team goes above and beyond to make each experience quick and easy. Love Don Ayres Honda! expectations! The whole team goes above and beyond to make each experience quick and easy. Love Don Ayres Honda! More
by Lewala01
Other Employees Tagged: Charles Suter
January 30, 2021
I bought my first crv 24yrs. ago and its still going. Don ayres sells good cars that last longer then they would like them to. Great Job! ayres sells good cars that last longer then they would like them to. Great Job! More
by jjmoli
Other Employees Tagged: Andy Hitzemann , Josh Chase
December 30, 2020
I trust Don Ayres Honda service. I consider my assigned service advisor a partner in reaching my goal to maintain my vehicle investment and doing my best to provide safe transportation for my family. He al service advisor a partner in reaching my goal to maintain my vehicle investment and doing my best to provide safe transportation for my family. He also helps me budget for future scheduled maintenance. This is the reason my family keeps coming back to Don Ayres Honda! More
by jjjbhappy
Other Employees Tagged: Jeremy Sullivan
December 04, 2020
N/A 2019 Pilot oil and filter change. No problems. Very satisfied with everything. Have always been very satisfied with all parts of the dealership. Would not have been a customer for as long as I have oth satisfied with everything. Have always been very satisfied with all parts of the dealership. Would not have been a customer for as long as I have otherwise. More
by jlpar5
Other Employees Tagged: Derek Berhalter
November 15, 2020
Mr. Settles and Mr. Sullivan quickly and attentatively ushered me through the check-in process. As I boarded the courtesy shuttle, Jeremy let me know he had test driven my vehicle and had duplicated my is ushered me through the check-in process. As I boarded the courtesy shuttle, Jeremy let me know he had test driven my vehicle and had duplicated my issue. He telephoned my office upon identifying the problem; my repaired vehicle was ready for pick-up mid-afternoon. More
by chamilton4531
Other Employees Tagged: Jeremy Sullivan
August 10, 2020
Service shop is excellent. Service Shop has a professional staff from planning appointments, inspection of vehicle, report vehicle conditions, suggested replacement parts or se Service Shop has a professional staff from planning appointments, inspection of vehicle, report vehicle conditions, suggested replacement parts or service items. The standard maintenance record keeps HONDA running forever !! Thanks for keeping my HONDA on the road. More
by Darrel.Clayton
Other Employees Tagged: Jeremy Sullivan , Zach Bloom
July 29, 2020
Personal and efficient. I have always been satisfied with the service and parts department, Instructive, informative and not pushy with service opportunities. Trustworthy and I have always been satisfied with the service and parts department, Instructive, informative and not pushy with service opportunities. Trustworthy and helpful. Easy to deal with and accommodating.Some really outstanding service minded staff that do a great job getting to know you as a customer. Personal and yet professional. More
by brizel59
Other Employees Tagged: Jeremy Sullivan, Charles Suter , Derek Berhalter, Pete Ort
July 24, 2020
Excellent service We have owned 5 Honda vehicles covering a 20 year span more or less and have been pleased with everyone of them. I have been widowed for over 3 years We have owned 5 Honda vehicles covering a 20 year span more or less and have been pleased with everyone of them. I have been widowed for over 3 years and when I take my Honda Pilot in for service, I feel confident they look after me and up front with me when anything is recommended that needs attention with my vehicle when taken in for yearly oil change and any other maintenance needed and do not try to add things that aren't needed. More
by judiburkhardt
Other Employees Tagged: John Watkins, Charles Suter , Zach Bloom, Cesar Leal
Dealership Inventory (192 Vehicles)
