Dealer Reviews
Cars for Sale
Dealer Log In
Doug Settle
324 Reviews
It’s no surprise that service manager Doug Settle knows a lot about cars. As it turns out, he knows a thing or two about people, as well.Settle, who has worked at Don Ayres for 25 years, says it’s extremely important to be able to communicate with customers. “You have to listen to them and find out where the problem actually lies.”Sometimes that can be tricky. That’s why Settle and his employees often ride along with a customer, a move that ultimately helps them get to the root of a problem. Customers seem to appreciate their straightforward approach. Many are Honda loyalists, but they return to Don Ayres because they’ve come to expect a high level of service. “Customers are very loyal to our product, and it’s just as important for US to be as good as that product.”
Read more324 Reviews
Write a Review
324 Reviews of Doug Settle
November 03, 2017
I Love Don Ayres Honda A great big thank you to the excellent service staff at Don Ayres Honda. I am on my 3rd Honda purchased at Don Ayres and have always had a fantastic A great big thank you to the excellent service staff at Don Ayres Honda. I am on my 3rd Honda purchased at Don Ayres and have always had a fantastic outcome. Recently I stopped in and inquired about a “rattle” I heard on my new CRV. Without delay they put my car on the rack and found a loose part. The tightened the part and away I went. I just can’t imagine dealing with any other dealership. Thank you again for your kindness and helpfulness. More
by Colette Parker
Other Employees Tagged: Dillon Steenport
October 24, 2017
Oil change Great service. We are very happy with our 2014 civic and the great costumer service by Don Ayres and Doug Settle for our latest service! Thank you. Great service. We are very happy with our 2014 civic and the great costumer service by Don Ayres and Doug Settle for our latest service! Thank you. More
by Samrshep1
October 23, 2017
new or used car it doesnt matter whether its a new or used car you buy at don ayres honda the service is 2nd to none! I tell everyone about my experience at the se it doesnt matter whether its a new or used car you buy at don ayres honda the service is 2nd to none! I tell everyone about my experience at the service center.This way they know what there missing. More
by micky 61
Other Employees Tagged: Rick Kruger , Rick Kruger
October 10, 2017
,oil change Doug was quick, considerate and professional. Work was as promised. Very seamless. I was in and out in approximately 40 minutes which was quicker t Doug was quick, considerate and professional. Work was as promised. Very seamless. I was in and out in approximately 40 minutes which was quicker than the one hour estimated. More
by pilotguy
August 08, 2017
Best service department around town. Doug, along with his great service team always do a wonderful job taking care of servicing my Honda. Always promise my car back in a manageable time a Doug, along with his great service team always do a wonderful job taking care of servicing my Honda. Always promise my car back in a manageable time and things seem to always go smooth whenever I stop in for service. Friendly, helpful and very professional as always. Jeremy is who takes care of my service and is very good at taking care of all my needs. Thanks to everyone! Don AyresHonda service rocks. More
by elementcap
Other Employees Tagged: Jeremy Sullivan
June 23, 2017
Great Dealership & Salesman Andy Hitzemann made the delivery very pleasant. And, this is probably the 21st car I've purchased since 1984 from Don Ayres Honda, so, as a return cu Andy Hitzemann made the delivery very pleasant. And, this is probably the 21st car I've purchased since 1984 from Don Ayres Honda, so, as a return customer, I am extremely happy with this dealership. More
by CherylA
Other Employees Tagged: Andy Hitzemann, Rick Squires
June 22, 2017
The best I have been doing business here since 2001. They are a great place and really took care of my cars. My civic is still going at 325000 miles, my CRV I have been doing business here since 2001. They are a great place and really took care of my cars. My civic is still going at 325000 miles, my CRV had 284000 when I sold it. That should say something for their service department. Doug Waltz and Doug Settle are the best. I even take my nonHonda cars to them. More
by McWhorter
Other Employees Tagged: Doug Waltz
June 19, 2017
Great servive Doug did an excellent job when I brought my car in to be serviced. He was very polite and did a wonderful job overall. Thanks Doug Doug did an excellent job when I brought my car in to be serviced. He was very polite and did a wonderful job overall. Thanks Doug More
by Hamilton7
May 26, 2017
Very Friendly My service representative was extremely friendly and very helpful with explaining future maintience due on my vehicle. I like how I have the same pers My service representative was extremely friendly and very helpful with explaining future maintience due on my vehicle. I like how I have the same person every visit. More
by Amiller
May 22, 2017
Honda service As always the service was quick,easy, and professional. Doug Settle was great to deal with, made suggestions without pressure. It's why I drive 50 mil As always the service was quick,easy, and professional. Doug Settle was great to deal with, made suggestions without pressure. It's why I drive 50 miles to get my service. More
by SWT
Dealership Inventory (192 Vehicles)
