Douglas Velasco | Page 44

Service department performs over and above expectations. Prices are high on some items, example new chip for GPS update is way too much money. I can get the chip from Garmin for $50 not the $200 plus asked Prices are high on some items, example new chip for GPS update is way too much money. I can get the chip from Garmin for $50 not the $200 plus asked at the dealership. More

by JDOUGLAS1982 Verified Customer Verified Customer

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Associates are friendly and the service provided was quick and efficient. I have no complaints quick and efficient. I have no complaints More

by AMY Verified Customer Verified Customer

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Little to no communication, tried to return car back to us incomplete and a safety hazard, lied about promises made to use, told to clean animal fecal & urine without offering gloves or safety equipment. D us incomplete and a safety hazard, lied about promises made to use, told to clean animal fecal & urine without offering gloves or safety equipment. Did work on our vehicle not authorized by us and scared us to sign papers or leave us stranded without a car. More

by waynsecurity Verified Customer Verified Customer

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It is the best place to have services for you car and buy Lancaster Toyata Lancaster Toyata More

by BONILLA.MAGNUM Verified Customer Verified Customer

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I always bring my car for service at Toyota Lancaster and go home satisfied. This time is just for tire pressure adjustment and Douglas Velasco took care of it in a timely manner. go home satisfied. This time is just for tire pressure adjustment and Douglas Velasco took care of it in a timely manner. More

by Ag2018 Verified Customer Verified Customer

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I missed my appointment and a super nice lady called me to reschedule it. That really helped. to reschedule it. That really helped. More

by WENDYLDEORTIZ Verified Customer Verified Customer

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All the staff are friendly eager to help and explain all the necessary work to be done. the necessary work to be done. More

by JUMICGAFF2 Verified Customer Verified Customer

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I was upset when they made the appointment to find out they did not have the oil to change on my vehicle! So I would have to wait for several months they did not have the oil to change on my vehicle! So I would have to wait for several months More

by KALLAK17 Verified Customer Verified Customer

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As always, received excellent customer service, from Chanin in particular! Work done well and ahead of time. Always a pleasurable experience with the Service Department. Chanin in particular! Work done well and ahead of time. Always a pleasurable experience with the Service Department. More

by Vince Parillo Verified Customer Verified Customer

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The service is fair and good and the person who attended me is very accomodating. Why you ask for more words, that’s some kind of control. That’s all I can say. me is very accomodating. Why you ask for more words, that’s some kind of control. That’s all I can say. More

by sydldeo Verified Customer Verified Customer

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