Douglas Wells | Page 19

Allen is very knowledgeable ! He is quick and responsive. Highly recommend ! Thank you for all your help. I love my black 2022 C300! He is quick and responsive. Highly recommend ! Thank you for all your help. I love my black 2022 C300! More

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It was a pleasure working with Joseph Sangimino. It was an amazing experience getting our 1st Mercedes from him. He helped us build our foundation. Not only was he was super friendly but very knowle It was an amazing experience getting our 1st Mercedes from him. He helped us build our foundation. Not only was he was super friendly but very knowledgeable and professional. He helped my husband build a beautiful car. He never rushed us and was very patient. He did an amazing job making our dream car come true. My husband believes meeting him was the best decision ever. Jason Ruf, the delivery consultant was absolutely amazing. He explained everything with great details. He took his time while we tried to understand the features. He was very sweet. Definitely recommend Jason as well. More

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This place is the fairest place to buy your car, no pushy sales people. They ask the right question and show you the car that you want along with some other cars you didn’t think you could afford. The peop sales people. They ask the right question and show you the car that you want along with some other cars you didn’t think you could afford. The people that work there are very friendly. The feed you and treat you with respect. I loved my experience with my sales rep. Yelena, she was wonderful from the start to the end, I will recommend her to all of my friends and family! The finance managers that got me the best interest rate, you know who you are, thank you very much. More

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Giuseppe sold us a brand new C300 and helped with the lease buyout of an existing A220. Although, he was nice and helpful in the end, getting him to work on lease buyout was a xxxx of a task. He didn't w lease buyout of an existing A220. Although, he was nice and helpful in the end, getting him to work on lease buyout was a xxxx of a task. He didn't want to help with buyout because it wouldn't have been much of a profit for him to do all the paperwork as he told us. After pushing a little bit, he did help us out. Their inventory is nice. Customer service is slightly below average. The manager, not sure of his name, was super nice and did help pushing Giuseppe to make the lease buyout happen at the dealership rather than going online. I'd not recommend this dealership as I have purchased twice from other benz dealerships and have experienced services at more than 4 benz dealerships where the services have been phenomenal, compared to the Ray Catena Edison where it could be improved a lot. Ray Catena Freehold is much better in my opinion, although not as good of an inventory but customer service is top notch. PS : For best customer service here, be sure that you are ready to buy here to avoid the ignorance and rudeness of the staff. More

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I worked with Chuck and Doug on a new GLE 350. They were so pleasant to work with, honest and really helped guide me. Would recommend them to anyone! They were so pleasant to work with, honest and really helped guide me. Would recommend them to anyone! More

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I was told by their sales rep that I have to get the finance from this dealership, even though I could get a much better rate from the regular bank; otherwise, the dealer would refuse to sell me the car finance from this dealership, even though I could get a much better rate from the regular bank; otherwise, the dealer would refuse to sell me the car. Is this how dealerships do the business this day? I am also being told I can't pay in full, I HAVE TO finance the purchase from their financial institution. More

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Joseph sangimino was spectacular in ever way. Can’t thank you enough! Thank you thank you! Can’t thank you enough! Thank you thank you! More

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My husband and I have been leasing Mercedes-Benz for 20 years! We love the service and the individual attention we received at Mercedes- Benz of Edison. Jack Goldberg is an excellent salesman and ofter re years! We love the service and the individual attention we received at Mercedes- Benz of Edison. Jack Goldberg is an excellent salesman and ofter reaches out to us to see if we are in need of anything for our beautiful car! Jack is an enormous asset to the dealership! We just feel so special the minute we walk into the dealership and speak to Jack. Everyone who works in the dealership is friendly and nice. More

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I have been dealing with Jack Goldberg for over 20 years at Ray Catena Edison. I keep coming back for his knowledge, fairness and professionalism. No other salesperson does it better than Jack!! at Ray Catena Edison. I keep coming back for his knowledge, fairness and professionalism. No other salesperson does it better than Jack!! More

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Professional professionvinal professional. Vince exhibited the highest level of customer service and was truly concerned in making me feel comfortable. Vince exhibited the highest level of customer service and was truly concerned in making me feel comfortable. More

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