Douglas Wells | Page 23

Everyone we encountered at the dealership was warm, friendly, and knowledgeable. Our salesman, Tom Cola was the best we've ever dealt with in many years of buying cars. He spent a lot of time with us, friendly, and knowledgeable. Our salesman, Tom Cola was the best we've ever dealt with in many years of buying cars. He spent a lot of time with us, was always very helpful, and made us feel comfortable, answered all our questions, spent a lot of time with us and never made us feel rushed. Working with him was the best car-buying experience I have ever had in my 77 years on this earth! More

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I have just made the most phenomenal purchase of my I have just made the most phenomenal purchase of my life. All the credit goes to Paula Gaillard who made this happen. She spent many hours with m I have just made the most phenomenal purchase of my life. All the credit goes to Paula Gaillard who made this happen. She spent many hours with me going over all the important details of my purchase. When we were finished, I was the proud owner of a fantastic new GLB 250. I have not only made a new friend, but I feel as though Paula has become a member of our family. She is caring, thoughtful, knowledgeable and a joy to be with. Paula is a great compliment to the Ray Catena Dealership. More

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Vince Peluso is the quintessential gentleman. His Vince Peluso is the quintessential gentleman. His professionalism, and strong work ethic were very impressive. He spoke in a courteous manner, was Vince Peluso is the quintessential gentleman. His professionalism, and strong work ethic were very impressive. He spoke in a courteous manner, was informative, extremely patient with us and eager to please. He is a credit to the Mercedes-Benz/Ray Catena organization. And we would recommend him very highly. More

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This is the best dealership in the country and the only one I use. Tom Cola in sales, and Shawn in service are always at the top of their game. I wouldn’t go anywhere else. I’d give them 10 stars if it was one I use. Tom Cola in sales, and Shawn in service are always at the top of their game. I wouldn’t go anywhere else. I’d give them 10 stars if it was available. More

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We stopped in at MB of Edison to just look around at some new cars. We were unhappy with a lease car we were driving and wanted to see if we could get out of the lease and into a new car. We were introduced new cars. We were unhappy with a lease car we were driving and wanted to see if we could get out of the lease and into a new car. We were introduced to Paula Gaillard as our sales person. We hit it off right away. She was pleasant, knowledgeable and low pressure. Just what we were looking for. We found an SUV that we loved and Paula made it happen. What a wonderful experience! We are now driving a beautiful 2021 GLS 450 and couldn’t be happier. Thanks Paula! More

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As always, we had an exceptional experience with Allyson and the rest of the staff. We are treated with respect, good humor and the desire to cater to our every whim! We are never disappointed! In fact, and the rest of the staff. We are treated with respect, good humor and the desire to cater to our every whim! We are never disappointed! In fact, Allyson continues to reach out to us from time to time to make sure all is good( not only the week of the sale/ delivery. Thanks to all More

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Quoted a price in writing, when I went to close the deal they would not honor the price and said the lease term was 48 month not 36 and then offered a deal that was $2K higher than the original qte and add they would not honor the price and said the lease term was 48 month not 36 and then offered a deal that was $2K higher than the original qte and added an additional 12 months to the term. More

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Not good on following up with customers. I am not happy with the customer service, I received. I regret buying my vehicle at that dealership. I should have just bought it at my local MERCEDES dealership. I with the customer service, I received. I regret buying my vehicle at that dealership. I should have just bought it at my local MERCEDES dealership. I wont' be making that mistake again. More

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Great Job and Great Experience with Vince. Highly recommend this dealership! So happy with my C43 AMG. Cant wait for the next car from him. recommend this dealership! So happy with my C43 AMG. Cant wait for the next car from him. More

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Ray Catena is a great Dealership that makes you feel like family and go out of their way to help you. We dealt with Barry Martin for a second time and he is most helpful in explaining all of our options and family and go out of their way to help you. We dealt with Barry Martin for a second time and he is most helpful in explaining all of our options and ultimately helping us finalize our second lease. Barry is very patient and knowledgeable and a pleasure to deal with. Doug Wells is extremely kind and courteous. He helped us with finalizing our deal. I would highly recommend Ray Catena Mercedes and especially Barry Martin and Doug Wells as this dealership treats you like family. More

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