Duane Hill
Duane Hill at Martin Chevrolet
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Duane Hill | Page 2

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7
147 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

11 yrs, 2 mos

Industry Experience

43 yrs, 9 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

147 Reviews

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147 Reviews of Duane Hill

October 14, 2023

Dealership Rating
Employee Rating

I urchins car here new and have ALWAYS had great service. This dealership and repair has my business for life More

by clreuter61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2023

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet! Feel free to reach out to us if you need anything at all. Have a wonderful day! - Martin Chevrolet

October 14, 2023

Dealership Rating
Employee Rating

The Service staff is honest, reliable and great at solving any issues that arise with any of my GM vehicles that I own!!! Top notch communicators as well!!! More

by Randy Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky , Aaron Grassel

Oct 18, 2023

Martin Chevrolet responded

Randy, We're glad to hear you found our staff was so honest, reliable and knowledgeable! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care and drive safe! - Martin Chevrolet

September 07, 2023

Dealership Rating
Employee Rating

Excellent customer service! Continual update as to status is appreciated- especially texts when I leave the premises. More

by K-AME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel

Sep 28, 2023

Martin Chevrolet responded

Thanks! We always love to hear feedback from our customers and we are glad to hear your service visit went well! Take care and drive safe! - Martin Chevrolet

August 26, 2023

Dealership Rating
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Staff was Friendly and communication was good kept me informed and for my car back quickly. More

by Snodette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel

Sep 01, 2023

Martin Chevrolet responded

We appreciate you letting us know how the service team did! See you again next time! - Martin Chevrolet

August 12, 2023

Dealership Rating
Employee Rating

They are very professional. No pressure, very courteous. My needs were their number one priority. I have worked with them in the past and will again. I am very happy with the More

by mike@welch-auctions.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Martin Chevrolet responded

Mike, Thank you for this wonderful review and high star rating. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

August 06, 2023

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Employee Rating

The dealership was clean and the staff was courteous and knowledgeable. The truck was done in a reasonable amount of time. More

by Joe b 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Aug 16, 2023

Martin Chevrolet responded

Joe, We are thrilled to know your recent visit earned us a 5 star rating! Thank you for taking the time to post you feedback! - Martin Chevrolet

July 18, 2023

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Employee Rating

Very professional. They kept me informed on the work and were done early. I thought $25 for tire rotation was high but it’s done More

by bobs175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel

Jul 24, 2023

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

June 29, 2023

Dealership Rating
Employee Rating

Very professional team. No hard extra selling. Had a nice no pressure sit down with the sales team regarding new car or lease purchase. More

by Tim
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

Jul 06, 2023

Martin Chevrolet responded

Tim, Thanks for letting us know how your visit went. If there is anything further we can help you with, give us a call or stop back in! - Martin Chevrolet

June 23, 2023

Dealership Rating
Employee Rating

Great service and great people! Definitely recommend to anyone who needs a fix!!! Highly recommend More

by Skylarhiwarth
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel

Jun 26, 2023

Martin Chevrolet responded

Many thanks for sharing your feedback about our team's performance! We're truly grateful that you selected Martin Chevrolet, and we eagerly look forward to serving you again in the future! - Martin Chevrolet

June 02, 2023

Dealership Rating
Employee Rating

Very customer service oriented group of people there every time I am there and comfortable waiting area! More

by TJaskula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel

Jun 26, 2023

Martin Chevrolet responded

Thank you for the 5 star review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

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