Duane Hill
Duane Hill at Martin Chevrolet

Duane Hill | Page 11

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.7
212 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

13 yrs, 4 mos

Industry Experience

45 yrs, 11 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

212 Reviews

Write a Review

212 Reviews of Duane Hill

January 14, 2023

Dealership Rating
Employee Rating

Ralph is the greatest service writer I have met on all my years at dealerships!!!!!!!!! More

by kmpmech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2023

Martin Chevrolet responded

Thank you for the great review and for letting us know you had such a positive experience with Ralph at Martin Chevrolet. We value your patronage and look forward to serving you again soon. - Martin Chevrolet

January 08, 2023

Dealership Rating
Employee Rating

Service Rep, OC, is awesome. He really seems to go the extra mile with me as a customer. Work , generally, seems to be good, no one tries to upsell or recommend stuff when it More

by ga.schneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Jan 10, 2023

Martin Chevrolet responded

We couldn’t be happier that OC provided you with a great service experience. He is a real asset, and we are lucky to have him on the Martin Chevy team. Next time you are driving past, please stop in so we can wash and dry your vehicle again for you. We want you to be pleased with your entire experience, every time. We look forward to seeing you again soon! - Martin Chevrolet

January 05, 2023

Dealership Rating
Employee Rating

Martin Chevy employees are very courteous. The service area is very nice. The waiting area is very comfortable. More

by stephaniemcconnell34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky , Blake Hill

Jan 10, 2023

Martin Chevrolet responded

Stephanie, We want all our clients to have a comfortable and stress-free experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

December 20, 2022

Dealership Rating
Employee Rating

Martin Chevy Service has been a wonderful experience for me. I am very grateful to have the peace of mind that comes from knowing that my vehicle is being taken care of by experts in workmanship. Every serv More

by geminibutterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Hill

Dec 27, 2022

Martin Chevrolet responded

We appreciate your response regarding your service visit with us. Our Service Team pledges to provide you with the highest quality service, even beyond your oil change maintenance intervals. We will strive to provide confidence and the reassurance that your vehicle will continue to perform at the highest-level year after year! Thanks again for the great review! - Martin Chevrolet

December 18, 2022

Dealership Rating
Employee Rating

I couldn't be in better hands. Completely confident with each and every visit I have. More

by NORMANWEICHBRODT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, Mike Lakhani, OC Cardoso, Adam Arliskas, Jack Lazzara , AJ Chiodo, Aaron Grassel, Blake Hill, Brad Nichols

Dec 27, 2022

Martin Chevrolet responded

On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience. We will be sharing your feedback with our team. - Martin Chevrolet

December 18, 2022

Dealership Rating
Employee Rating

The work is always done on time with no callbacks and my car is always wash it. Thank you gentlemen More

by Danobriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Dec 27, 2022

Martin Chevrolet responded

Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

November 28, 2022

Dealership Rating
Employee Rating

What to say they are the greatest all around . Fast service Nice polite people there And the work is done right the first time . Service manager knows I'm picky on My car and truck he make More

by Kevin's truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky , Aaron Grassel

Dec 01, 2022

Martin Chevrolet responded

Kevin, Thank you for the wonderful review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

November 24, 2022

Dealership Rating
Employee Rating

Duane is a great service director and runs a first rate department. I wouldn’t take my vehicles to any other Chevrolet dealership. Thanks Duane. More

by SteveL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2022

Martin Chevrolet responded

Steve, We couldn’t be happier that Duane provided you with a great service experience. Thank you for choosing Martin Chevrolet! See you next time! - Martin Chevrolet

November 15, 2022

Dealership Rating
Employee Rating

Everything went perfect! The guys were great! They communicated well and kept me up to date on what they were doing. Enterprise was quick & responsive! More

by MICHELLEMCLAUGHLIN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Nov 18, 2022

Martin Chevrolet responded

Michelle, Thank you for the wonderful review and rating. We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Take care and drive safe! - Martin Chevrolet

November 10, 2022

Dealership Rating
Employee Rating

Always honest and helpfull clean nice waiting area free water good cominater free television close More

by LARRYTARNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Nov 14, 2022

Martin Chevrolet responded

Larry, Thank you for your review. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

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