Duane Hill
Duane Hill at Martin Chevrolet

Duane Hill | Page 10

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.7
210 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

13 yrs, 3 mos

Industry Experience

45 yrs, 10 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

210 Reviews

Write a Review

210 Reviews of Duane Hill

March 18, 2023

Dealership Rating
Employee Rating

Very pleasant to work with. Easy to have service done. Will be back again soon More

by Ksnod-silver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

Apr 03, 2023

Martin Chevrolet responded

Thank you for the 5 star review! It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

March 18, 2023

Dealership Rating
Employee Rating

Terrible place would tell everyone to run away, far away. Terrible, terrible, terrible, terrible, terrible More

by Sherylward1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Hoyland

March 10, 2023

Dealership Rating
Employee Rating

Took my suburban in for a recall issue. Had a slight crack in my dash. When I left, I had a hole in my dash. My service light for the recall was still lit. Sent an email to their service bo More

by LFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: OC Cardoso

Mar 15, 2023

Martin Chevrolet responded

Thank you for bringing this matter to our attention and responding quickly to our request to take a look at your dashboard. We look forward to hearing back from you again this week. - Martin Chevrolet

March 10, 2023

Dealership Rating
Employee Rating

Several in our family are longtime costumers of Martin Chevrolet. Thank you for your continued great products and service! More

by Donna OConnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, Mike Lakhani, James Dunn, OC Cardoso , Chrissy Cokinos, Aaron Grassel, Blake Hill, Brad Nichols

Mar 17, 2023

Martin Chevrolet responded

Donna, On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others and hope to continue to be your first choice for your family's automotive needs for many years to come. - Martin Chevrolet

March 06, 2023

Dealership Rating
Employee Rating

The Martin Service Department is top notch! Duane and his crew work like a well oiled machine! Thanks More

by jimmykenyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky , Aaron Grassel, Blake Hill, Brad Nichols

Mar 17, 2023

Martin Chevrolet responded

Jimmy, Thank you for taking the time to write about your experience. It is wonderful to hear that the service team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

February 17, 2023

Dealership Rating
Employee Rating

Good job fixing my equinox. I was happy with the service I received. All the guys were respectful great service More

by ptwardzik
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 28, 2023

Martin Chevrolet responded

We are grateful for your feedback! We strive to deliver the best service possible to each and every one of our guests, and we are delighted to hear that you had a pleasant experience with us here at Martin Chevrolet! - Martin Chevrolet

January 28, 2023

Dealership Rating
Employee Rating

We have been relying on Martin Chevy for service for several years now, so when it came time to purchase a new vehicle, they were our first choice. Mike Lakhani, our salesman, was professional, courteou More

by juliedurkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, Mike Lakhani, James Dunn, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 07, 2023

Martin Chevrolet responded

Julie, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. On behalf of your friends here at Martin Chevrolet, enjoy that ride! - Martin Chevrolet

January 23, 2023

Dealership Rating
Employee Rating

We came into Martin to look at Electric cars. The management and sales staff made us feel very comfortable and were very patient answering our questions. They offered to us to test drive a used More

by VONECHECK
Service Price Transparency
Recommend Dealer
Yes
Feb 06, 2023

Martin Chevrolet responded

We truly appreciate your allowing us to demonstrate our expertise in EVs! We are overjoyed to hear that you had a fantastic experience with our team and hope you are enjoying your new EV! - Martin Chevrolet

January 14, 2023

Dealership Rating
Employee Rating

Ralph is the greatest service writer I have met on all my years at dealerships!!!!!!!!! More

by kmpmech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2023

Martin Chevrolet responded

Thank you for the great review and for letting us know you had such a positive experience with Ralph at Martin Chevrolet. We value your patronage and look forward to serving you again soon. - Martin Chevrolet

January 08, 2023

Dealership Rating
Employee Rating

Service Rep, OC, is awesome. He really seems to go the extra mile with me as a customer. Work , generally, seems to be good, no one tries to upsell or recommend stuff when it More

by ga.schneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Jan 10, 2023

Martin Chevrolet responded

We couldn’t be happier that OC provided you with a great service experience. He is a real asset, and we are lucky to have him on the Martin Chevy team. Next time you are driving past, please stop in so we can wash and dry your vehicle again for you. We want you to be pleased with your entire experience, every time. We look forward to seeing you again soon! - Martin Chevrolet

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