Duane Hill
Duane Hill at Martin Chevrolet
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Duane Hill | Page 3

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7
148 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

11 yrs, 3 mos

Industry Experience

43 yrs, 10 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

148 Reviews

Write a Review

148 Reviews of Duane Hill

June 02, 2023

Dealership Rating
Employee Rating

Very customer service oriented group of people there every time I am there and comfortable waiting area! More

by TJaskula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel

Jun 26, 2023

Martin Chevrolet responded

Thank you for the 5 star review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

June 01, 2023

Dealership Rating
Employee Rating

Have been a customer since they opened the dealership - would not think of going anywhere else. It's a nice feeling to know almost everyone there and be totally comfortable doing business with people you c More

by usbigbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso, Blake Hill

Jun 26, 2023

Martin Chevrolet responded

Thank you! We truly appreciate receiving feedback from our valued clients, and it's delightful to know that you had a wonderful experience with us! We're always here, eager and ready to help you with any further needs you may have. Wishing you all the best! - Martin Chevrolet

June 01, 2023

Dealership Rating
Employee Rating

The service team at Martin Chevrolet is excellent. Led by Service Manager, Duane Hill, their helpfulness, capability, and concern for the customer are top knotch. More

by sak007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, Blake Hill

Jun 26, 2023

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

May 20, 2023

Dealership Rating
Employee Rating

Great service, prompt, waiting area is welcoming and complimentary beverage bar well stocked, clean and sanitary restrooms, wonderful experience! More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel

Jun 05, 2023

Martin Chevrolet responded

Bob, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

May 20, 2023

Bob responded

Great job!

May 19, 2023

Dealership Rating
Employee Rating

Very quick efficient service with no high pressure extra sales push. I have never been disappointed. More

by Jcl1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel

Jun 05, 2023

Martin Chevrolet responded

Thank you so much for sharing your experience with us. We sincerely look forward to maintaining our excellent business relationship with you in the future! - Martin Chevrolet

March 31, 2023

Dealership Rating
Employee Rating

Why would I go anywhere else , Martian chevy people are the best when it comes to service . I'm a ASE master tech and telling people go to Martian chevy if you want to buy and good car from the best s More

by Kevin's truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel

Apr 03, 2023

Martin Chevrolet responded

Kevin, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

March 29, 2023

Dealership Rating
Employee Rating

Always great service! They get me in and get me out in quick time every time More

by Norbeck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

March 18, 2023

Dealership Rating
Employee Rating

Very pleasant to work with. Easy to have service done. Will be back again soon More

by Ksnod-silver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

Apr 03, 2023

Martin Chevrolet responded

Thank you for the 5 star review! It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

March 18, 2023

Dealership Rating
Employee Rating

Terrible place would tell everyone to run away, far away. Terrible, terrible, terrible, terrible, terrible More

by Sherylward1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Hoyland

March 18, 2023

Dealership Rating
Employee Rating

Windshield washer fluid was not checked or filled, other parts of the car was not checked as stated on car report given at the end. More

by Erictaylor9315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 23, 2023

Martin Chevrolet responded

Eric, We're truly sorry for the oversight regarding the washer solvent during your last service visit with us. Please be assured that you're always welcome to drop by anytime for a "Pit Stop," where we'll gladly top off all your fluids, including your washer jar, and check the air pressure in your tires. We genuinely appreciate your business and your feedback through our service surveys. Your satisfaction is our top priority, and we're always here to help. - Martin Chevrolet

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