Duane Hill
Duane Hill at Martin Chevrolet

Duane Hill | Page 9

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.7
212 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

13 yrs, 4 mos

Industry Experience

45 yrs, 11 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

212 Reviews

Write a Review

212 Reviews of Duane Hill

August 06, 2023

Dealership Rating
Employee Rating

The dealership was clean and the staff was courteous and knowledgeable. The truck was done in a reasonable amount of time. More

by Joe b 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Aug 17, 2023

Martin Chevrolet responded

Joe, We are thrilled to know your recent visit earned us a 5 star rating! Thank you for taking the time to post you feedback! - Martin Chevrolet

July 18, 2023

Dealership Rating
Employee Rating

Very professional. They kept me informed on the work and were done early. I thought $25 for tire rotation was high but it’s done More

by bobs175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill

Jul 24, 2023

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

June 29, 2023

Dealership Rating
Employee Rating

Very professional team. No hard extra selling. Had a nice no pressure sit down with the sales team regarding new car or lease purchase. More

by Tim
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

Jul 06, 2023

Martin Chevrolet responded

Tim, Thanks for letting us know how your visit went. If there is anything further we can help you with, give us a call or stop back in! - Martin Chevrolet

June 23, 2023

Dealership Rating
Employee Rating

Great service and great people! Definitely recommend to anyone who needs a fix!!! Highly recommend More

by Skylarhiwarth
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill

Jun 26, 2023

Martin Chevrolet responded

Many thanks for sharing your feedback about our team's performance! We're truly grateful that you selected Martin Chevrolet, and we eagerly look forward to serving you again in the future! - Martin Chevrolet

June 02, 2023

Dealership Rating
Employee Rating

Very customer service oriented group of people there every time I am there and comfortable waiting area! More

by TJaskula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill

Jun 26, 2023

Martin Chevrolet responded

Thank you for the 5 star review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

June 01, 2023

Dealership Rating
Employee Rating

Have been a customer since they opened the dealership - would not think of going anywhere else. It's a nice feeling to know almost everyone there and be totally comfortable doing business with people you c More

by usbigbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso , Blake Hill

Jun 26, 2023

Martin Chevrolet responded

Thank you! We truly appreciate receiving feedback from our valued clients, and it's delightful to know that you had a wonderful experience with us! We're always here, eager and ready to help you with any further needs you may have. Wishing you all the best! - Martin Chevrolet

June 01, 2023

Dealership Rating
Employee Rating

The service team at Martin Chevrolet is excellent. Led by Service Manager, Duane Hill, their helpfulness, capability, and concern for the customer are top knotch. More

by sak007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky , Blake Hill

Jun 26, 2023

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

May 20, 2023

Dealership Rating
Employee Rating

Great service, prompt, waiting area is welcoming and complimentary beverage bar well stocked, clean and sanitary restrooms, wonderful experience! More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill

Jun 05, 2023

Martin Chevrolet responded

Bob, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

May 20, 2023

Bob responded

Great job!

May 19, 2023

Dealership Rating
Employee Rating

Very quick efficient service with no high pressure extra sales push. I have never been disappointed. More

by Jcl1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill

Jun 05, 2023

Martin Chevrolet responded

Thank you so much for sharing your experience with us. We sincerely look forward to maintaining our excellent business relationship with you in the future! - Martin Chevrolet

March 31, 2023

Dealership Rating
Employee Rating

Why would I go anywhere else , Martian chevy people are the best when it comes to service . I'm a ASE master tech and telling people go to Martian chevy if you want to buy and good car from the best s More

by Kevin's truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill

Apr 03, 2023

Martin Chevrolet responded

Kevin, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

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