Duke Iwata
Duke Iwata at Dean Team Subaru Volkswagen

Duke Iwata | Page 11

Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

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4.9
122 Reviews
4.9

122 Reviews

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122 Reviews of Duke Iwata

July 01, 2021

Dealership Rating
Employee Rating

Great pressure free experience. Gabrielle was amazing throughout all the experience. Everyone was friendly and professional the every day I visit the dealership, and I was introduced to the service depar More

by Mr_Allende
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ostlund , Corey "CJ" Dickerson, Gabrielle Malone, Jason Moore

Jul 06, 2021

Dean Team Subaru Volkswagen responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

June 29, 2021

Dealership Rating
Employee Rating

We love Dean Team! This is our 3rd Subaru and first time working with Sam. He was knowledgeable and worked hard to make sure we got exactly what we wanted. Made buying this car a breeze. Thank you! More

by hhajoya
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ostlund, Sam Goevert , Kyle Moore

Jun 29, 2021

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your repeat business and your great review. We're so glad to hear Sam was able to provide you with a positive car buying experience! Enjoy your new Subaru and please let us know if there's anything else we can do for you!

June 26, 2021

Dealership Rating
Employee Rating

Dave and John were phenomenal to work with. This is our second time working with the Dean team and we wouldn't go anywhere else. When it was time to get a new vehicle for my wife and upgrade mine, the dec More

by S. Washington
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ostlund, Dave Smith , Kyle Moore

Jun 28, 2021

Dean Team Subaru Volkswagen responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 08, 2021

Dealership Rating
Employee Rating

Duke was fantastic to work with! He helped us figure out our rear lift gate in no time at all, and also took the time to show us some other cool features to utilize! More

by chm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021

Dean Team Subaru Volkswagen responded

Hi, we're happy you found Duke to be so supportive during your experience here at Dean Team Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2021

Dealership Rating
Employee Rating

Greg is great. His help from the lot to my trade in value, to finance was excellent. He and Jason in fiancé stayed late to get the deal done. The alternator happened to go out less than 24 hours later. More

by Pete B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Gallegos, Jason Moore

May 07, 2021

Dean Team Subaru Volkswagen responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 27, 2021

Dealership Rating
Employee Rating

Super patient and flexible with figuring out finances!! Duke, Jake, and Henry are lifesavers! Really loving my new Crosstrek, so many features that I absolutely love! Thanks guys! More

by Kendra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Puliusz

Apr 27, 2021

Dean Team Subaru Volkswagen responded

Hi Kendra, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 16, 2021

Dealership Rating
Employee Rating

I received great, friendly, customer service that was very prompt and on time with everything. Thank you so much for your help today. Especially with how busy Subaru seemed today. Thank you for your frie More

by eliseunger13
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Duke Iwata

Apr 16, 2021

Dean Team Subaru Volkswagen responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 21, 2021

Dealership Rating
Employee Rating

This is the 2nd car we purchased from DTS. The service that Henry gave us is why we came back. Made us feel like family. More

by TomSue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Moore, Henry Puliusz

Mar 22, 2021

Dean Team Subaru Volkswagen responded

Hi Tomsue, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

March 06, 2021

Dealership Rating
Employee Rating

This was my second purchase from Dean Team Subaru. I really appreciate that the sales staff both times have been very helpful, knowledgeable, and low pressure. I also highly recommend their service dep More

by Jean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 07, 2021

Dean Team Subaru Volkswagen responded

Jean, thank you for your kind words! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2021

Dealership Rating
Employee Rating

My last three vehicles have been purchased with Richard and his team at Dean. Jim Happe did a great job at negotiating a fair low pressure sale. I will be back for the ID.4 for the wife when (or befor More

by Mayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Annie Thompson, Paul Fix, Scott Sack , Richard Gotsch, Jim Happe, Michael "Hershey" Harmon, Jason Moore

Feb 20, 2021

Dean Team Subaru Volkswagen responded

Hello, thank you so much for your feedback about your car buying experience with us! Our team will be very happy to hear about your kind words and high star rating! Until the next time we meet, take care!

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