Duke Iwata
Duke Iwata at Dean Team Subaru Volkswagen

Duke Iwata | Page 12

Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

Contact Me
4.9
124 Reviews
4.9

124 Reviews

Write a Review

124 Reviews of Duke Iwata

March 06, 2021

Dealership Rating
Employee Rating

This was my second purchase from Dean Team Subaru. I really appreciate that the sales staff both times have been very helpful, knowledgeable, and low pressure. I also highly recommend their service dep More

by Jean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 07, 2021

Dean Team Subaru Volkswagen responded

Jean, thank you for your kind words! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2021

Dealership Rating
Employee Rating

My last three vehicles have been purchased with Richard and his team at Dean. Jim Happe did a great job at negotiating a fair low pressure sale. I will be back for the ID.4 for the wife when (or befor More

by Mayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Annie Thompson, Paul Fix, Scott Sack , Richard Gotsch, Jim Happe, Michael "Hershey" Harmon, Jason Moore

Feb 20, 2021

Dean Team Subaru Volkswagen responded

Hello, thank you so much for your feedback about your car buying experience with us! Our team will be very happy to hear about your kind words and high star rating! Until the next time we meet, take care!

February 13, 2021

Dealership Rating
Employee Rating

Sam did an excellent job in explaining features of my car and going over all details of the sale. He spent time telling, showing and answering my questions. Thank you Sam More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Dean Team Subaru Volkswagen responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 12, 2021

Dealership Rating
Employee Rating

Sam Goevert and the finance manager made the entire new car buying process painless and pleasant. Sam was able to answer all my questions about the new Subaru and its many safety features. I liked the fact More

by jkgarciacolo
Recommend Dealer
Yes

Other Employees Tagged: Sam Goevert , Jason Moore

Feb 14, 2021

Dean Team Subaru Volkswagen responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 31, 2021

Dealership Rating
Employee Rating

Fantastic buying experience! Greg Gallegos sent me a video of the car before I made the trip there and was waiting for me when I pulled in several hours later! He went above and beyond to get me the bes More

by Carrie Morris
Recommend Dealer
Yes

Other Employees Tagged: Greg Gallegos, Jason Moore

Jan 31, 2021

Dean Team Subaru Volkswagen responded

Carrie, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Team Subaru! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 30, 2021

Dealership Rating
Employee Rating

We first came to the dealership to have service done on our older Outback. The expense to fix it was more than the car was worth, so we decided to trade it in for a different vehicle. Matt listened to our More

by Kelly Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Hampton

Feb 01, 2021

Dean Team Subaru Volkswagen responded

Hi Kelly, thank you for your kind review; we are happy to pass along your comments to Matt here at Dean Team Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 21, 2021

Dealership Rating
Employee Rating

I just purchased my second Subaru from Dean Team and Paul Biermann. Paul is always very knowledgeable and so helpful! It's a pleasure working with the entire team. More

by AngeliaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Biermann , Jason Moore

Jan 24, 2021

Dean Team Subaru Volkswagen responded

Angelias, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 30, 2020

Dealership Rating
Employee Rating

Car shopping is never easy. But, the Dean-Team was there for us at every turn with all the politeness and all the answers when needed. Special thanks to Henry Puliusz (our lead in sales), Michael Morales, J More

by jcaudo
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Harrelson , Jason Moore, Michael Morales, Henry Puliusz

Dec 30, 2020

Dean Team Subaru Volkswagen responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 03, 2020

Dealership Rating
Employee Rating

Just had my Legacy in for service. Annie, Jeff and Duke are all awesome human beings and super helpful in answering questions and communicating thoroughly what might be going on with a mysterious electrica More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Annie Thompson

Dec 08, 2020

Dean Team Subaru Volkswagen responded

Hi JD! Thank you for your business and your great review. We're glad to hear Annie, Jeff, and Duke were able to provide you with a positive car servicing experience! Please let us know if there's anything else we can do for you.

Dec 09, 2020

Dean Team Subaru Volkswagen responded

Jd, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Dean Team Subaru!

November 06, 2020

Dealership Rating
Employee Rating

First time in my life buying a new car and Ed made it a super easy process! From getting the car ordered to delivery i was updated regularly and Ed was always available to answer any and all of my question More

by matthew.sunkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Gerardo, Michael "Hershey" Harmon

Nov 10, 2020

Dean Team Subaru Volkswagen responded

Hi Matthew! Thank you for your business and your great review. We're glad to hear Ed was able to provide you with a positive car buying experience! Enjoy your new Subaru and please let us know if there's anything else we can do for you.

...
12

Dealership Inventory (359 Vehicles)

used 2026 Subaru Crosstrek car, priced at $31,544
2026 Subaru Crosstrek
used
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive
used 2019 Chevrolet Equinox car, priced at $14,595
2019 Chevrolet Equinox
used
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Golf GTI car, priced at $39,842
2025 Volkswagen Golf GTI
new
Mythos Black Metallic exterior
Automatic
Front-wheel Drive
used 2021 Subaru Ascent car, priced at $28,465
2021 Subaru Ascent
used
Crimson Red Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Outback car, priced at $47,624
2026 Subaru Outback
new
River Rock Pearl exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Atlas car, priced at $47,435
2026 Volkswagen Atlas
new
deep black pearl exterior
Automatic
All-wheel Drive