Duke Iwata | Page 12
Service Advisor
Dean Team Subaru Volkswagen
15121 Manchester Road
Ballwin, MO 63011
124 Reviews
Write a Review124 Reviews of Duke Iwata
March 06, 2021
This was my second purchase from Dean Team Subaru. I really appreciate that the sales staff both times have been very helpful, knowledgeable, and low pressure. I also highly recommend their service dep really appreciate that the sales staff both times have been very helpful, knowledgeable, and low pressure. I also highly recommend their service department. More
Other Employees Tagged: Jeff Price, Annie Thompson, Sam Goevert
February 18, 2021
My last three vehicles have been purchased with Richard and his team at Dean. Jim Happe did a great job at negotiating a fair low pressure sale. I will be back for the ID.4 for the wife when (or befor and his team at Dean. Jim Happe did a great job at negotiating a fair low pressure sale. I will be back for the ID.4 for the wife when (or before) her Tiguan lease expires. Thanks to “Hershey” for getting me financed despite my post Chinese virus credit score. I really needed a truck, I miss the gas mileage of the TDI wagon but I rode it hard and the boys at Dean team put it away wet. More
Other Employees Tagged: Jeff Price, Annie Thompson, Paul Fix, Scott Sack , Richard Gotsch, Jim Happe, Michael "Hershey" Harmon, Jason Moore
February 13, 2021
Sam did an excellent job in explaining features of my car and going over all details of the sale. He spent time telling, showing and answering my questions. Thank you Sam and going over all details of the sale. He spent time telling, showing and answering my questions. Thank you Sam More
Other Employees Tagged: John Ostlund, Jeff Price, Annie Thompson, Sam Goevert , Jason Moore
February 12, 2021
Sam Goevert and the finance manager made the entire new car buying process painless and pleasant. Sam was able to answer all my questions about the new Subaru and its many safety features. I liked the fact car buying process painless and pleasant. Sam was able to answer all my questions about the new Subaru and its many safety features. I liked the fact that I was able to test drive the car without a salesman with me. Duke, in the service department, was knowledgeable and explained how the accessories I had added to the car worked and demonstrated each item worked. Great customer service all around. More
Other Employees Tagged: Sam Goevert , Jason Moore
January 31, 2021
Fantastic buying experience! Greg Gallegos sent me a video of the car before I made the trip there and was waiting for me when I pulled in several hours later! He went above and beyond to get me the bes video of the car before I made the trip there and was waiting for me when I pulled in several hours later! He went above and beyond to get me the best price and trade in value for my car. I was pleasantly surprised at how patient and kind he was, something that I don't see much of these days. Jason in Finance was super efficient, I was in and out within 15 minutes. After Greg checked in with me the next day, I told him I was nervous about a sound that I heard and he got my car into the service center within the next few days. The Service Department was professional and Duke handled everything with great care. I will forever remember the graciousness of Greg and recommend Dean Team pre-owned sales to all! More
Other Employees Tagged: Greg Gallegos, Jason Moore
January 30, 2021
We first came to the dealership to have service done on our older Outback. The expense to fix it was more than the car was worth, so we decided to trade it in for a different vehicle. Matt listened to our our older Outback. The expense to fix it was more than the car was worth, so we decided to trade it in for a different vehicle. Matt listened to our needs and helped us find a vehicle that worked for us. He was very professional and not at all pushy. More
Other Employees Tagged: Matt Hampton
January 21, 2021
I just purchased my second Subaru from Dean Team and Paul Biermann. Paul is always very knowledgeable and so helpful! It's a pleasure working with the entire team. Biermann. Paul is always very knowledgeable and so helpful! It's a pleasure working with the entire team. More
Other Employees Tagged: Paul Biermann , Jason Moore
December 30, 2020
Car shopping is never easy. But, the Dean-Team was there for us at every turn with all the politeness and all the answers when needed. Special thanks to Henry Puliusz (our lead in sales), Michael Morales, J for us at every turn with all the politeness and all the answers when needed. Special thanks to Henry Puliusz (our lead in sales), Michael Morales, Jason Moore and, of course Eric Harrelson. Thank you so much for making the effort easy for us. More
Other Employees Tagged: Eric Harrelson , Jason Moore, Michael Morales, Henry Puliusz
December 03, 2020
Just had my Legacy in for service. Annie, Jeff and Duke are all awesome human beings and super helpful in answering questions and communicating thoroughly what might be going on with a mysterious electrica are all awesome human beings and super helpful in answering questions and communicating thoroughly what might be going on with a mysterious electrical problem. But problem was solved and it was a very good experience! More
Other Employees Tagged: Jeff Price, Annie Thompson
November 06, 2020
First time in my life buying a new car and Ed made it a super easy process! From getting the car ordered to delivery i was updated regularly and Ed was always available to answer any and all of my question super easy process! From getting the car ordered to delivery i was updated regularly and Ed was always available to answer any and all of my questions! Thank you to Hershey and Duke as well for their help and information about my dream car! More
Other Employees Tagged: Ed Gerardo, Michael "Hershey" Harmon
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