Duke Iwata | Page 12

Sam did an excellent job in explaining features of my car and going over all details of the sale. He spent time telling, showing and answering my questions. Thank you Sam and going over all details of the sale. He spent time telling, showing and answering my questions. Thank you Sam More

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Sam Goevert and the finance manager made the entire new car buying process painless and pleasant. Sam was able to answer all my questions about the new Subaru and its many safety features. I liked the fact car buying process painless and pleasant. Sam was able to answer all my questions about the new Subaru and its many safety features. I liked the fact that I was able to test drive the car without a salesman with me. Duke, in the service department, was knowledgeable and explained how the accessories I had added to the car worked and demonstrated each item worked. Great customer service all around. More

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Fantastic buying experience! Greg Gallegos sent me a video of the car before I made the trip there and was waiting for me when I pulled in several hours later! He went above and beyond to get me the bes video of the car before I made the trip there and was waiting for me when I pulled in several hours later! He went above and beyond to get me the best price and trade in value for my car. I was pleasantly surprised at how patient and kind he was, something that I don't see much of these days. Jason in Finance was super efficient, I was in and out within 15 minutes. After Greg checked in with me the next day, I told him I was nervous about a sound that I heard and he got my car into the service center within the next few days. The Service Department was professional and Duke handled everything with great care. I will forever remember the graciousness of Greg and recommend Dean Team pre-owned sales to all! More

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We first came to the dealership to have service done on our older Outback. The expense to fix it was more than the car was worth, so we decided to trade it in for a different vehicle. Matt listened to our our older Outback. The expense to fix it was more than the car was worth, so we decided to trade it in for a different vehicle. Matt listened to our needs and helped us find a vehicle that worked for us. He was very professional and not at all pushy. More

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I just purchased my second Subaru from Dean Team and Paul Biermann. Paul is always very knowledgeable and so helpful! It's a pleasure working with the entire team. Biermann. Paul is always very knowledgeable and so helpful! It's a pleasure working with the entire team. More

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Car shopping is never easy. But, the Dean-Team was there for us at every turn with all the politeness and all the answers when needed. Special thanks to Henry Puliusz (our lead in sales), Michael Morales, J for us at every turn with all the politeness and all the answers when needed. Special thanks to Henry Puliusz (our lead in sales), Michael Morales, Jason Moore and, of course Eric Harrelson. Thank you so much for making the effort easy for us. More

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Just had my Legacy in for service. Annie, Jeff and Duke are all awesome human beings and super helpful in answering questions and communicating thoroughly what might be going on with a mysterious electrica are all awesome human beings and super helpful in answering questions and communicating thoroughly what might be going on with a mysterious electrical problem. But problem was solved and it was a very good experience! More

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First time in my life buying a new car and Ed made it a super easy process! From getting the car ordered to delivery i was updated regularly and Ed was always available to answer any and all of my question super easy process! From getting the car ordered to delivery i was updated regularly and Ed was always available to answer any and all of my questions! Thank you to Hershey and Duke as well for their help and information about my dream car! More

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Duke, in Service, was a wonderful help to my daughter, very knowledgeable and super positive attitude! The Service Department was most helpful on several occasions and because of their prompt assistance a very knowledgeable and super positive attitude! The Service Department was most helpful on several occasions and because of their prompt assistance and honesty, we brought in one car for multiple repairs but instead, left with a brand new Tiguan! Ryan was our sales person and was also extremely knowledgeable, positive and helpful in throughout the buying process. The trade-in value for our VW CC was also very good. The bar for Sales and Service Quality has been set super high, other dealers will need to up their game! More

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Top-notch sales and service department! We've purchased several cars from Paul at Dean Team Subaru and hope to continue that tradition in future years. Thank you so much! several cars from Paul at Dean Team Subaru and hope to continue that tradition in future years. Thank you so much! More

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