Dwane Lockrow | Page 55

Mediocre DJ was polite and super helpful. Emily was pleasant and courteous on the phone. The rest of the experience wasn't great. During the multi-point inspec DJ was polite and super helpful. Emily was pleasant and courteous on the phone. The rest of the experience wasn't great. During the multi-point inspection, it was noted that my vehicle needs rear brake pads. They didn't call to find out if I would like the brake pads serviced while they already had my vehicle. I called upon receiving an email indicating brake pads are needed and was told someone would call me back, Thirty minutes passed and my call was not returned. I phoned in again and was told my service advisor was on lunch and I would have to wait until he came back. Also, when I bring my vehicle in for service I would like it to be washed and vacuumed when it is returned to me which is not offered at this dealership. More

by Jennifer Verified Customer Verified Customer

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Excellent service Service department was very accommodating to get me in quickly. I let them know that it was my way home from work and they made sure to have it back t Service department was very accommodating to get me in quickly. I let them know that it was my way home from work and they made sure to have it back to me but lunch time More

by BECK2529 Verified Customer Verified Customer

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Routine service Everyone was very friendly helpful and professional. Dwayne Lockrow kept me well informed as to what is going on and how soon my vehicle would be done Everyone was very friendly helpful and professional. Dwayne Lockrow kept me well informed as to what is going on and how soon my vehicle would be done. I've never had a complaint with anyone I've dealt with at denooyer. More

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Great service My truck was picked up, service work completed on schedule and delivered back within the expected time frame. Very happy with the level of service. My truck was picked up, service work completed on schedule and delivered back within the expected time frame. Very happy with the level of service. More

by FLANMAN1969 Verified Customer Verified Customer

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Great service Thank you you did a great job very pleased with the interaction with the staff I enjoyed the dealership from the. Day I purchased my 🚗 Thank you you did a great job very pleased with the interaction with the staff I enjoyed the dealership from the. Day I purchased my 🚗 More

by RSEBEAR1046 Verified Customer Verified Customer

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Great. Overall efficient service. Offered free drop off and pick up while I was waiting. Very polite. Only thing I needed from this experience is a user manu Overall efficient service. Offered free drop off and pick up while I was waiting. Very polite. Only thing I needed from this experience is a user manual for the truck bed cover. More

by JERRY.DECHANCE Verified Customer Verified Customer

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Vehicle Inspection Prompt service at service desk. Quick turnaround. I had to wait only about a half hour. Waiting room was comfortable and entertaining. Courteous servi Prompt service at service desk. Quick turnaround. I had to wait only about a half hour. Waiting room was comfortable and entertaining. Courteous service all the way around! More

by PALMERL65 Verified Customer Verified Customer

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Did not fix what the vehicle was brought in for originally I told the service department what was wrong with truck, they never fixed it, they did fix other things, but not the original issue. So I had to brin I told the service department what was wrong with truck, they never fixed it, they did fix other things, but not the original issue. So I had to bring the truck back again and loose out on thousands of dollars, since the issue was with the transmission and we got snow, which left me unable to plow on the seasons largest snow storm!!! More

by fightforlife8990 Verified Customer Verified Customer

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In and out in less than an hour Staff is always professional and appointment times are kept--usually the wait time is kept to minimum. Waiting area is clean with wide variety of sna Staff is always professional and appointment times are kept--usually the wait time is kept to minimum. Waiting area is clean with wide variety of snack and beverage choices More

by NBREYETTE Verified Customer Verified Customer

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Good as usual This is the first time I've been in on a weekend and it was really great. Not nearly as busy as a week day and had a really easy time. Everyone look This is the first time I've been in on a weekend and it was really great. Not nearly as busy as a week day and had a really easy time. Everyone looked after me like they always do. More

by SCOTTBASIUK Verified Customer Verified Customer

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