Dwayne Champion
Dwayne Champion at Henry Brown Buick GMC

Dwayne Champion | Page 9

Internet Sales & Leasing Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

Contact Me
4.8
198 Reviews

Specialties & Trainings

EV Specialist

Certified Buick and GMC Sales Professional

4.8

198 Reviews

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198 Reviews of Dwayne Champion

September 22, 2023

Dealership Rating
Employee Rating

Great car buying experience. Dwayne was awesome and I will definitely buy from them again. More

by JERRY C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard

Sep 24, 2023

Henry Brown Buick GMC responded

Jerry, Thank you for sharing your experience with us! We're happy to hear it went well working with Dwayne and hope you enjoy your new vehicle. We truly appreciate your feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 19, 2023

Dealership Rating
Employee Rating

Dwayne was excellent to deal with every one was excellent to work with enjoyed it very much More

by DJMINNIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 19, 2023

Henry Brown Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 17, 2023

Dealership Rating
Employee Rating

Buying experience was pleasant from start to finish. We were impressed with Dwayne in sales as well as Joe in finance. Both were very knowledgeable in their respective departments. I was also impressed More

by TIMBEETER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe White

Sep 18, 2023

Henry Brown Buick GMC responded

Thank you so much, Tim, for choosing Henry Brown Buick GMC! Congrats on your new purchase, and let us know if we can be of any more assistance! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 03, 2023

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Employee Rating

Pick up truck was not told how things worked cracked windshield tint improperly installed truck was dirty inside and out More

by CONWRIGHTELM3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Warwick

Sep 05, 2023

Henry Brown Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Sep 09, 2023

CONWRIGHTELM3 responded

Send me my money you promise me for the repairs

August 31, 2023

Dealership Rating
Employee Rating

Dwayne Champion as always provided exemplary and timely customer service. He is the reason we are repeat customers with Henry Brown GMC. The process was quick, seamless and considerate of our time and need More

by VGEBHART3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 01, 2023

Henry Brown Buick GMC responded

It's great to hear that Dwayne is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 31, 2023

Dealership Rating
Employee Rating

I been trying to communication with this dealer on new GMC Canyon inventory but dealer has been unresponsive via email, phone or text. Dwayne is Terrible at follow up does not care fo follow up or return More

by Randy Savage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 03, 2023

Henry Brown Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 19, 2023

Dealership Rating
Employee Rating

Never received my paperwork, Was told by Dwyane that Eiji would email them to me. Also was told they were working on getting my spare key from previous owner, never heard back from Dwyane. Called him once an More

by acjt4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Thomas James, Eiji Pollard

Jul 22, 2023

Henry Brown Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 07, 2023

Dealership Rating
Employee Rating

Great experience. Mr. Champion was so friendly and easy to talk to. He made the whole process easy and smooth. More

by ZACHPFLAHIVE93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross

Jul 07, 2023

Henry Brown Buick GMC responded

Thank you, Zach, for your feedback on your recent visit to Henry Brown Buick GMC. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 04, 2023

Dealership Rating
Employee Rating

Highly recommend this car dealership over Earnhardt any day. The sales people are super fast and attentive go check it out for yourself More

by SPARKYTOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 04, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 17, 2023

Dealership Rating
Employee Rating

Intentionally and collaboratively dishonest in the sales and financing process. Not at all what my prior experience had been at Brown and Brown. More

by MARK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eiji Pollard

Jun 22, 2023

Henry Brown Buick GMC responded

We're sorry that you didn't have a completely satisfying experience, Mark. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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