Dylan Detello

Great dealership located near my home. Excellent service. Zero pressure sales. Helpful and friendly after purchase was completed. Excellent service. Zero pressure sales. Helpful and friendly after purchase was completed. More

by MRJOSHERS Verified Customer Verified Customer

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Felt overlooked and not listen too. Was not shown about the EV, how to charge, etc. going from gas vehicle, felt should have been informed better. Appt was with Ryaan, handed off to Dyl Was not shown about the EV, how to charge, etc. going from gas vehicle, felt should have been informed better. Appt was with Ryaan, handed off to Dylan and felt he was not experienced and rushed. don’t know who Matthew is so can’t rate him. More

by LOVINLIFE58 Verified Customer Verified Customer

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Solid clean dealership with pamphlets explaining all about EVs and Xcel’s time of use rate. Great staff about EVs and Xcel’s time of use rate. Great staff More

by JSWARD003 Verified Customer Verified Customer

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It was very easy and fast to lease a car. They were knowledgeable about the car and made sure we understood our deal. They were knowledgeable about the car and made sure we understood our deal. More

by ERIN.CARTER46 Verified Customer Verified Customer

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Overall pleasant experience. Dylan was easy to communicate with and did everything in his power to help close the deal. Dylan was easy to communicate with and did everything in his power to help close the deal. More

by DIMITRIKARPOUZOS Verified Customer Verified Customer

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Thank you for not making us sit for a long session where you do your best to up sell everything imaginable. The team was professional and courteous. you do your best to up sell everything imaginable. The team was professional and courteous. More

by ANNEBSTROER Verified Customer Verified Customer

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Great to work with, easy and pleasant! Very smooth and professional process. The car was prepped and ready sooner than expected. Very smooth and professional process. The car was prepped and ready sooner than expected. More

by CRAIGDHELLER Verified Customer Verified Customer

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My experience at Tynan’s Nissan was wonderful! I worked with Dylan and he helped me every step of the way I worked with Dylan and he helped me every step of the way More

by DIANALVISSER Verified Customer Verified Customer

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This dealership has the potential to be great. Mindy was exceptional and the reason i came into the dealership. However, once she passed me off to Dylan in cold handoff everythingwent down hill. D Mindy was exceptional and the reason i came into the dealership. However, once she passed me off to Dylan in cold handoff everythingwent down hill. Dylan is obviouslynew but demonstrated his incompetence in basic sales skills and people skills. We communicated very clearly that we were setting this up in our business and didnt want my personal credit run since we were refinancing our home. He said they wouldnt. He misrepresented the process and ended up costing me 15 points on my credit report without my permission. Then, he said my car would arrive on the 14th. He said he would be in touch if it came in earlier. The 14th came and went and no call or email. Two days later, I finally sent him an email. No response. Finally, I called the dealership and talked to Alex. He told me my. Are was there and would need to be cleaned and charged but that Dylan was "all over it." No call from Dylan, no email follow up. The next day I called and they said Dylan came in at noon. I called back at noon. They said he was going outside with some customers but would call me back right away. An hour later no call. So we just came into the dealership. He sees me and says let me get your car. No apology for not calling or responding. He comes back and says it's in detailing and 50% charged. He said why don't you get some lunch and come back. I said I can't, but I could have come later had I known this was the situation. He gives me the car with 40% charge and no detailing. He takes me outside shows me the power cords and where to charge the car. No set up instructions or let's go over some key features. No let's walk around and inspect the car. Nothing. I asked about the app amd he said he would send me my login in 15 mins to my phone. An hour later, I had to call and get from him. Of course the password iwasn't correct and I had to reset it. We purchase a car every year to two years. And it was so nice to have your service department send me a text asking how my service went when all I had was a 40% charge and not detailing. I asked Dylan about purchasing an adapter for the car and he said. Just go to Amazon. I assume your dealership doesn't sell car accessories for profit. This could have been so much better, but it makes me clever to purchase with you all again. More

by DAVID@ZOETRAINING.COM Verified Customer Verified Customer

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The salesman, Dylan, was great. No pressure whatsoever.the dealership people were kind and took care of us. . No pressure whatsoever.the dealership people were kind and took care of us. . More

by KATHIESTUDER Verified Customer Verified Customer

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