Dylan Diaz
Dylan Diaz at Rallye BMW

Dylan Diaz

Client Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.8
51 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

5 yrs, 7 mos

Languages Spoken

English English

4.8

51 Reviews

Write a Review

51 Reviews of Dylan Diaz

July 24, 2025

Dealership Rating
Employee Rating

Service experience was smooth and as promised. Video of the process was added bonus. Waiting area and its amenities were appreciated. More

by OYSTER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Johnson

July 23, 2025

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Dylan was excellent. On top of everything from the beginning. Very knowledgeable and efficient. If we were to buy another car at Rallye, we would definitely use Dylan. More

by mitch43
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sharonda James, Hasan Barakat

Jul 23, 2025

Rallye BMW responded

We're happy to hear that Dylan provided excellent, knowledgeable, and efficient service, making your experience a positive one, Mitch. Thank you for choosing Rallye BMW. We look forward to serving you in the future!

July 23, 2025

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Employee Rating

I understand you make your money in service, however how dare you quote me one number and then add on $3,052.17 after the car was ready. The funniest but also saddest part of this ordeal was the clown servi More

by joann.desena1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 24, 2025

Rallye BMW responded

Joann, I'm very sorry to hear about your experience and the frustration it caused. We strive for transparency in our pricing and service, so it's concerning that the final price was higher than expected. I would like to discuss this further with you and see how we can make things right. Please feel free to reach out at your convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

June 16, 2025

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Rallye is great, great people great service, make you feel very comfortable. This is why we return to Rallye for our next new vehicle. More

by RSHER
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Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Rallye BMW responded

We're delighted to hear that you feel comfortable with our team at Rallye BMW! Thank you for your continued trust and support. We look forward to assisting with your next new vehicle!

March 30, 2025

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Our experience at Rallye was great! Everything from start to finish went smoothly and the staff was so welcoming and kind! Dylan Diaz helped us purchase the car of our dreams! He worked More

by F.Jewell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Turin, Marisol Borja

Mar 31, 2025

Rallye BMW responded

We're delighted to hear that Dylan and the Rallye BMW team provided such a seamless experience for you! Thank you for recommending us; we hope you're enjoying your dream car. If there's anything else we can do, just let us know!

January 31, 2025

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Great experience . Dylan made the process seem so easy and he explained well the process , was able to leave quickly More

by naboush81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat, Bobby Channan

Jan 31, 2025

Rallye BMW responded

We're delighted to hear that Dylan made your experience at Rallye BMW smooth and efficient! Thank you for sharing this positive feedback, and we hope you're enjoying your new vehicle.

January 13, 2025

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Employee Rating

Great service, no pressure. Good timely communication. Dylan was a pleasure to work with, kept me upto date on all the proceedings, and kept the whole process moving More

by LOVIN
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat, Daniel Turin

Jan 14, 2025

Rallye BMW responded

We're delighted to hear that you had a seamless experience with Dylan and the team at Rallye BMW! Thank you for highlighting our commitment to great service and communication. Enjoy your new ride!

December 21, 2024

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It was so easy to buy a car from Kevin. The was in stock and Kevin gave me all the financing options.All the people with whom I interested were lovely. I would buy another car there and ha More

by phopkins50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Rallye BMW responded

We're delighted to hear that Kevin and the team made your car-buying experience at Rallye BMW so seamless. Thank you for recommending us to your friends, and we look forward to assisting you again in the future!

December 07, 2024

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Employee Rating

Great experience, detailed and addressed any concerns and questions I had. Very easy and seamless transaction. More

by MIKE.CAPACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharonda James

Dec 09, 2024

Rallye BMW responded

We're delighted to hear that your experience at Rallye BMW was seamless and all your concerns were addressed, Mike. Thank you for choosing us, and we hope you're enjoying the new ride!

December 07, 2024

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Employee Rating

Dealership was great but bmw finance was terrible. They were rude, obnoxious and threatening when I tried to talk to them about the car I returned. I’ve been leading cars for over 30 years and This w More

by Rp0811
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel Turin , Don’t remember name of person I dealt with in bmw finance when I returned car

Dec 09, 2024

Rallye BMW responded

Thank you for sharing your experience with us. We're glad to hear that the dealership met your expectations, but we're sorry to learn about the issues you faced with BMW Finance. At Rallye BMW, we strive for excellent customer service and will pass along this feedback in hopes of improving future interactions. If there's anything further we can do to assist, please let us know!

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