Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes | Page 14

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.6
366 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

366 Reviews

Write a Review

366 Reviews of Ed Barnes

August 17, 2024

Dealership Rating
Employee Rating

They are very kind and work quickly! They returned my vehicle promptly. You won’t regret going here! More

by hayden.forthofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 24, 2024

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

August 11, 2024

Dealership Rating
Employee Rating

Great experience with Sales and Service. I highly recommend this dealership based on customer service and professionalism. More

by John S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Ebel, Sami Karaki, Jovan Riley, Jason Ropp

Report | Print
Aug 17, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

August 09, 2024

Dealership Rating
Employee Rating

Oil change was done in a timely fashion and done correctly. BUT, no free 10 cent bags of snacks. Instead they have a vending machine that requires a credit card because coins won't cover it. More

by hlp1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 17, 2024

Jim Ellis Buick GMC Mall of GA responded

We sincerely value your business and look forward to your next visit!

August 08, 2024

Dealership Rating
Employee Rating

The dealership and service reps are top notch when it comes to meeting my needs. They are quick and courteous while keeping me updated on my vehicle. More

by Daviddusik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Report | Print
Aug 16, 2024

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 04, 2024

Dealership Rating
Employee Rating

Good customer service would have liked to have recall work done but delayed because of part's. More

by gregory.scott1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 09, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

August 01, 2024

Dealership Rating
Employee Rating

Ed Barnes was one of the best GMC reps in my 60 years of buying GMC! More

by Jem1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 09, 2024

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

Aug 09, 2024

Jem1945 responded

Maintain this high level of service and the GMC clients will support you! Thanks Ed Barnes for top rated customer service !

July 05, 2024

Dealership Rating
Employee Rating

I always receive excellent service from your honest and friendly service reps. It makes getting my car serviced a more pleasant experience. More

by MCRichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 10, 2024

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 20, 2024

Dealership Rating
Employee Rating

They take care of the problem they offer me a car alone car take out my stuff that I have to do More

by MARIANOCUEVAS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, James Stecker , Mr. Mike

Report | Print
Jul 10, 2024

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

June 17, 2024

Dealership Rating
Employee Rating

The service prices are outrageous. I got the same recommended services for half the cost. More

by NAOMI_MCRAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 12, 2024

Dealership Rating
Employee Rating

Great customer service and great workers they were fast and efficient! I will be back for my next servvice More

by JMEDINA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Gay, Kim South

Report | Print
Jun 19, 2024

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

1
...
13
14
15
...
37

Dealership Inventory (128 Vehicles)

2015 BMW 3-Series
used
Black exterior
8-Speed Automatic Steptronic
AWD
Not Priced
View Details
2017 Toyota Highlander Hybrid
used
White exterior
eCVT
AWD
Not Priced
View Details
2018 BMW 5-Series
used
White exterior
8-Speed Automatic
RWD
Not Priced
View Details
2019 Nissan Murano
used
White exterior
CVT with Xtronic
FWD
Not Priced
View Details
2019 Chevrolet Malibu
used
Blue exterior
CVT
FWD
Not Priced
View Details
2021 Chevrolet Silverado 1500
used
Red exterior
8-Speed Automatic
4WD
Not Priced
View Details
View All Inventory