Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes | Page 13

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.6
366 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

366 Reviews

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366 Reviews of Ed Barnes

October 05, 2024

Dealership Rating
Employee Rating

Melissa is great and always consistent with her communication. Her customer service is friendly professional and honest. A fantastic and valuable team player! More

by nancyltpham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Toole, Charles Prayor

Oct 10, 2024

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. We sincerely value your business and look forward to your next visit!

September 29, 2024

Dealership Rating
Employee Rating

I love buick so much and my car feels great now. I do not regret coming here. More

by marieazzii789
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2024

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

September 13, 2024

Dealership Rating
Employee Rating

It was a great experience the employees were very welcoming. They asked if I needed anything or wanted anything to eat or drink. More

by NICKbarnes102@gmail.com
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 21, 2024

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 12, 2024

Dealership Rating
Employee Rating

Ed Barnes very professional and provided great assistance and service we work with Ed again More

by mjandcompany
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 21, 2024

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

September 09, 2024

Dealership Rating
Employee Rating

Everyone is always pleasant Service is fast without a lot of waiting Appointment times are respected More

by deannk_2000
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

September 02, 2024

Dealership Rating
Employee Rating

They need to stand up to gm on their warranty claims. Protect their customers. Especially for customers purchasing their vehicles from Jim Ellis. Or at least try. More

by Dan Lukacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

Sep 13, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

September 02, 2024

Dealership Rating
Employee Rating

Great customer service, neat and clean facilities, customer oriented. Will go back with all my needs. More

by magnagy
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

Sep 13, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

September 01, 2024

Dealership Rating
Employee Rating

Very good service, easy to make an appointment, was willing to match cost of service, told me exactly what it would cost. More

by gdihomesga
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon, Charles Prayor

Sep 13, 2024

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 23, 2024

Dealership Rating
Employee Rating

Your people to me lied didn’t want to honor the discount that your was offering. The. Was I told them about the discount they start trying to add services to raise my price More

by ANDREPASCHALLSR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Aug 24, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 20, 2024

Dealership Rating
Employee Rating

Ed was fine Techs were supposed to fix my floor mat in the back Paperwork says fixed but all they did was push the button clip in so it popped right back out. I told them it kept falling out Ed is suppo More

by deannk_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Aug 24, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

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