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Ed Emerson
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Ed Emerson | Page 4
Lexus General Manager 423-499-9095
Lexus of Chattanooga
2135 Chapman Rd
Chattanooga, TN 37421
43 Reviews
Hello, my name is Ed Emerson and I have been with the McKamey family for 31 years. My hometown is Chattanooga. I started in Sales in June 1990, and I am also 2nd generation, being that my Father was here for over 18 years. I currently hold the position of General Manager for Lexus and have enjoyed meeting customers that have turned in to family! I would like to invite everyone to come see us and become a part of our family here at Lexus of Chattanooga.
Read moreDealership Experience
34 yrs
Specialties & Trainings
NADA Academy Graduate
43 Reviews
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43 Reviews of Ed Emerson
July 24, 2020
Marc and Lexus were both great. They went above and beyond to ensure that the trade in and purchase were as simple as possible. Marc answered all my questions and we appreciate his outstanding service! beyond to ensure that the trade in and purchase were as simple as possible. Marc answered all my questions and we appreciate his outstanding service! More
by VanMan
Other Employees Tagged: Marc Bales
Helpful 
July 06, 2020
Experience with Sales Associate, Ralph Petty Ralph helped me several years ago when I ;purchased my third Lexus. Without hesitation, he was the one I called on again. His great personality and kn Ralph helped me several years ago when I ;purchased my third Lexus. Without hesitation, he was the one I called on again. His great personality and knowledge of the Lexus product is unsurpassed. He made my purchasing experience enjoyable and pleasant.! I strongly recommend him if you need assistance with your buying your next car. Sincerely, Debby & Rod Parsons More
by debbyparsons54
Other Employees Tagged: Ralph Paty, Ryan Kennedy, Robbie Bales, Marc Bales
July 02, 2020
One of the best experiences in purchasing a new vehicle. Marc and everyone went above and beyond to ensure that I was comfortable with my decision in purchasing my new Tundra. Marc and everyone went above and beyond to ensure that I was comfortable with my decision in purchasing my new Tundra. More
by Terrimabry
Other Employees Tagged: Ralph Paty, Marc Bales
June 22, 2020
Absolutely wonderful staff at Lexus. Glad we chose to get her first car from here. Highly recommend Lexus and Capital Toyota anyone looking for a car new or used. Never a disappointment. Thank you Marc Bales her first car from here. Highly recommend Lexus and Capital Toyota anyone looking for a car new or used. Never a disappointment. Thank you Marc Bales for a wonderful experience for my daughters first car. More
by Kellihanson
Other Employees Tagged: Marc Bales
June 19, 2020
Lexus of Chattanooga committed fraud and is dishonest. We agreed to purchase a 2018 GX for $35,300 (asking price was $35,950). We put down our deposit and stopped shopping for other GXs. We were ready to pic agreed to purchase a 2018 GX for $35,300 (asking price was $35,950). We put down our deposit and stopped shopping for other GXs. We were ready to pick it up,but after couple of days Travis Gray told me that the car cannot be sold to be public and must be auctioned off because they found an issue during inspection. He assured me they were being honest because they're a family owned dealership. Fast forward 5 days later, the same 2018 GX is still on their lot and they're now asking $46,950. When I called and spoke with the GM, he was defensive, rude, and tried to lie to me also. He made up excuses. LEXUS OF CHATTANOOGA PLACES THEIR GREED OVER THEIR INTEGRITY. More
by christran02
Other Employees Tagged: Travis Gray
May 22, 2020
Very professional and positive people. The team at Lexus we’re very concerned and made sure my experience at Lexus was an excellent buying experience. we’re very concerned and made sure my experience at Lexus was an excellent buying experience. More
by Jamesrkinsey
Other Employees Tagged: Marc Bales , Travis Gray
February 05, 2020
A buying experience becoming of a high-end product dealer A top quality premium vehicle buying experience starting with the very first phone contact with Mr. Fred Fortson. Every question thoroughly answered A top quality premium vehicle buying experience starting with the very first phone contact with Mr. Fred Fortson. Every question thoroughly answered and a very respectful demeanor. More
by fredetosh
Other Employees Tagged: Fred Fortson
January 25, 2020
Overwhelmed by superior customer service at Lexus of Chattanooga Tn. Our salesperson Fred Fortson was absolutely the best sales professional that we have ever encountered. He ensured that my entire fami Chattanooga Tn. Our salesperson Fred Fortson was absolutely the best sales professional that we have ever encountered. He ensured that my entire family was happy and pleased with our selection and purchased SUV. Thanks Fred. More
by Proud Lexus Family
Other Employees Tagged: Fred Fortson
January 25, 2020
Alicia Normand was awesome! She took care of everything. She is very knowledgeable and you can tell she loves the Lexus brand. If you’re looking for a new or used Lexus go see her! Also, Ed was very easy to She is very knowledgeable and you can tell she loves the Lexus brand. If you’re looking for a new or used Lexus go see her! Also, Ed was very easy to work with. He was upfront and honest. More
by Angela C
Other Employees Tagged: Robbie Bales , Alicia Normand
January 12, 2020
Experience dealing with Lexus of Chattanooga I was a repeat client to the Lexus dealership so my expectations were very high for another great experience. Needless to say, I was not disappointed I was a repeat client to the Lexus dealership so my expectations were very high for another great experience. Needless to say, I was not disappointed as I drove away in my new vehicle. So, thanks to Ed Emerson, Robert Graham, Ralph Paty, Cameron Stooksbury and Matt Millard. FYI- the rose bud vase was quite the surprise - great finale!! More
by patricia
Other Employees Tagged: Ralph Paty, Robert Graham , Matt Millard, Cameron Stooksbury
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