Eddie Alvarez
Eddie Alvarez at Toyota of Lancaster
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Eddie Alvarez | Page 5

Internet Manager

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
56 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

12 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

56 Reviews

Write a Review

56 Reviews of Eddie Alvarez

September 21, 2019

Dealership Rating
Employee Rating

2018 Camry Great dealership to work with bought a Tacoma a few years back, this time it was a used 2018 Camry . All the staff is great, would buy again and recom More

by PRERANGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edgar Monico, U.B. Dominguez

September 17, 2019

Dealership Rating
Employee Rating

Awesome Aaron was very understanding, will work with you and your budget. He can tell you things because he has experience some of your same concerns. Hone More

by FORDTRACY50@AOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wengert, Eddie Gonzalez, Erick Bravo , Teresa Caso

June 30, 2019

Dealership Rating
Employee Rating

Fast and furious! I had problems with my old car and I came in, test drove the car, applied for credit and was out of there very fast with my new car. More

by RIGOBERTOSANCHEZVENTURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Gonzales, George Rivas

June 24, 2019

Dealership Rating
Employee Rating

Oil change I buy my car here . Enjoy the service I live near by and looking forward to the next time. I just I want to thanks Kevin as sale and Anthony More

by TONYPAINT12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 05, 2019

Dealership Rating
Employee Rating

The service dept never over sells you what you dont need no wait time with an appt. to get the car in. They told me I want due for an oil change and had my car back to me in no time at all. More

by trav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 15, 2019

Dealership Rating

Not happy at all When I purchased my vehicle it wasn’t even clean. Now 3 months later I need to get brakes done. Also I brought my car back complaining about the a/c I More

by TASHAHEN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sean Preston

Apr 16, 2019

Toyota of Lancaster responded

HI TASHAHEN23, We went over the brakes on your last service to keep you updated on the health of your vehicle. We understand your frustration after your recent purchase, however, we believe the method of vehicle operation is the cause of the current repairs needed. 15,000 + miles in a span of a couple months is a more probable culprit. We have examined your service history and cannot find a past service regarding a problem with the A/C. If you would like to speak with our customer relations manager, Teresa Caso, she can be reached M-F at 661-948-0731. We thank you for the feedback and look forward to speaking with you to help ameliorate your frustration. Toyota of Lancaster

February 18, 2019

Dealership Rating

Rude and inconsiderate staff Was my first ever experience with toyota and instead of them welcoming me to their "toyota family" the were rude , pushy, and inconsiderate i will nev More

by Violetsmommie2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jose Martinez

Feb 20, 2019

Toyota of Lancaster responded

Hi Violetsmommie2016, We would like to apologize for any rude behavior you encountered while having your vehicle serviced with us. We endeavor to provide a friendly and respectful experience for all our customers. We understand this is an anonymous review but we would appreciate the opportunity to communicate with you to get some additional information. Our Customer Relations Manager is available M-F between the hours of 9-5. Please call Teresa Caso at 661-952-2103 or email tcaso@tol-av.com. Thank you for your feedback and for allowing us to make corrections. Toyota of Lancaster

February 04, 2019

Dealership Rating
Employee Rating

Fast service, good customer service Very recomendable ., am a customer for 11 years and counting. For many years I come for service for my cars and have no complaints to remarks. More

by LUISGALLINA8714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sonny Asaad , Jose Martinez

Feb 04, 2019

Toyota of Lancaster responded

Thank you so much for the positive review! We appreciate the opportunity to earn your business for you and all your family and friends!

January 11, 2019

Dealership Rating
Employee Rating

2019 Tundra Very knowledgeable and willing to negotiate. Never made my family awkward. My children enjoyed the waiting area immensely. Especially the hot cocoa. More

by FIREHOUND1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wengert

November 29, 2018

Dealership Rating
Employee Rating

Fue fabuloso la atencion Eddie fue muy amable y de mucha ayuda estamos agradecidos con el bastante ..no nos imaginamos tanto atención fue genial .y con todos los que iseron po More

by JULIALEYVA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Ciotti, We don't remeber the name of the lady she has fotos on her desk and She's tall

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