Eddie Frailey | Page 3

Lester Glenn Subaru responded

Hi MELANIE.GREENHALL, Thanks for sharing your experience! We’re so glad to hear our team was kind, helpful, and took care of everything you needed in a timely manner. It’s wonderful to know they went the extra mile to make your visit a positive one. We truly appreciate your recommendation and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JOSEPHMONICA23, Thanks for sharing your experience! We’re so glad to hear you received amazing service from start to finish. Making the vehicle service and ownership experience easy and convenient for our customers is exactly what we strive for every day. We truly appreciate your continued trust and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Kathy, Thanks for sharing your experience! We’re so glad to hear you had an all-around excellent visit. It’s wonderful to know Eddie provided helpful and professional service and that your vehicle was completed even sooner than expected. We truly appreciate your kind words about Eddie and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MATEROHOME, Thanks for sharing your experience! We’re so glad to hear you enjoyed your visit and that our team provided friendly and helpful service. It’s wonderful to know you also enjoyed our comfortable waiting area, coffee, and even the free popcorn! Creating a welcoming and enjoyable environment for our customers is something we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi NCC929, Thanks for sharing your experience! We’re so glad to hear Edward provided such exceptional service and went above and beyond to make your visit a positive one. It’s wonderful to know he was helpful, considerate, and made such a great impression that you took the time to share your compliments with management. We truly appreciate your kind words about Edward and the rest of our team. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi AMCITALY, Thanks for sharing your experience! We’re so glad to hear you were happy with the service you received and the time it took to complete your visit. It’s great to know you also appreciated the complimentary car wash! We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations and that you felt your concerns were not addressed properly the first time. Our team has reached out and would appreciate the opportunity to speak with you directly to better understand what happened and help address any remaining concerns. Please give us a call back when you have a chance so we can work toward a resolution. We appreciate you bringing this to our attention and hope to have the opportunity to make things right. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ARNOLDCANTOR76, Thanks for sharing your feedback! We’re so glad to hear you found our team attentive, friendly, and professional. Providing consistently great service is exactly what we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi DVDKSR7, Thanks for sharing your experience! We’re so glad to hear you had a great visit and that our entire team was pleasant and helpful throughout the process. Providing a friendly, supportive, and positive experience is exactly what we strive for every day. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JANE13159, Thanks for sharing your experience! We’re so glad to hear you consistently have a positive experience with our Subaru team. It’s wonderful to know Edward provided such thorough, patient, and caring service during your visit. We’re especially happy he was able to take care of everything for you, including arranging a loaner vehicle when unexpected issues came up, so you didn’t have to worry about transportation. That level of support and convenience is exactly what we strive for every day! We truly appreciate your continued trust and kind words. Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team