Eddie Williams

My wife and I purchased a 2019 Nissan Rogue from Landers McLarty Nissan with low miles. We live on the other side of Nashville, Tn, a 3 plus hour drive one way. My wife was thrilled with the Nissan Rogue, McLarty Nissan with low miles. We live on the other side of Nashville, Tn, a 3 plus hour drive one way. My wife was thrilled with the Nissan Rogue, the great gas mileage, and some added features neither one of us were used to at all. We also purchased the warranty to cover any issues that might arise, as we were advised to, even though the Rogue was in Great shape it seemed like the smart thing to do just to cover any malfunctions that might come up, even with the low mileage for a 2019 (24,500) . My wife drove it home, and loved it, everything about the Rogue. We were very pleased with the deal, the car , and everyone we met at Landers McLarty Nissan . I even said this was the very best car transaction I had ever been a part of in all my life, ( we are retired).      Well less than 48 hours after the Rogue was purchased, less than 3 miles from our home the Malfunction warning light came up on the dash. This was totally unexpected and freaked my wife out. We pulled over in a safe place, turned it off, waited a minute, and turned it back on. The malfunction warning went away. It went off several times in the next few days. This car had not even rained on at this point. We thought it might be something we did. a button we pushed, it was concerning for sure. We contacted Landers McLarty Nissan and found out the Rogue had never in it's history had this issue. It was bought and serviced at Landers McLarty Nissan 100%. Margaret Reis suggested taking it a Nissan Dealer close to home and getting it checked, instead of driving back to Huntsville, and they would cover it. (I really did not want to drive back to Huntsville 🙂 Thank you ) Rivergate Nissan checked it out yesterday and found the Camera was malfunctioning and needed to be replaced. The records say it had never had an issue, and we found out the warranty does not cover the camera either, even though it covers almost everything else, not the camera itself. It was about here we started thinking maybe this was not the best car transaction we have ever had in our 49 years of marriage. We Prayed to God in heaven about it ! ( in Jesus' name of course ) My wife had just last Saturday given her 2018 Jeep Wrangler to our youngest Granddaughter for her 16 birthday. She really needed this Rogue to be the "one", she loves everything about it. (This is where it gets good !)     Between Ms Margaret at Landers McLarty ,Nissan the people at Rivergate Nissan and Nissan we found out there was a program called Good Will Assistance, and the Rogue with super low milage 24,500 miles. The malfunctioning camera will be replaced at "0" cost to us. We are back to this was most definitely the very best car transaction we have ever been a part off in our 68 years ! And always a shout out to the Lord Jesus ! ( Jesus makes a way when there seems to be no way Nissan! 🙂 ) Thank you to everyone involved from Sergio that sold us the Rogue, Ms Margaret Reis, the Management at Landers McLarty , the people at Rivergate Nissan, and of Course Nissan that made this turn out really, really to the good. My wife loves seeing 29 - 30 miles to the gallon on the dash ! 🙂 She is thrilled with her 2019 Rogue SL, Everyone at Landers McLarty Nissan was very professional throughout this issue with the camera on my wife's 2019 Rogue and making sure she stayed very happy with her Rogue and the transaction throughout. We / I highly recommend Landers McLarty Nissan and everyone there for anyone considering a new or used vehicle. Thank you Everyone, Ray and Brenda Horton More

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Always trust the professional, prompt service I receive each time and rely on any suggestions for improvement each time and rely on any suggestions for improvement More

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Upgrade complete! Had a fantastic experience trading in our '22 Nissan Armada and buying a '25 Nissan Armada from Landers McLarty Nissan. This our 3rd Nissan purchase Had a fantastic experience trading in our '22 Nissan Armada and buying a '25 Nissan Armada from Landers McLarty Nissan. This our 3rd Nissan purchase from Landers and we'll continue to buy from them with the amount of selection and transparency they continue to provide. Mr. Darwin Roots was great to work with, and he was a one-stop shop for all of our questions; made the car buying process worry-free. We received exceptional value and were offered a high level of customer service from the entire Landers Team, thanks Eddie Williams! Highly recommend going to Darwin if you're in the market for a new vehicle! More

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Jennifer Nganga and the Nissan team made our visit a very good buying experience. Everyone was professional, helpful and friendly. good buying experience. Everyone was professional, helpful and friendly. More

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Always love working with Dave aka "Bean". He's the consummate professional and he ensures the smoothest vehicle purchasing experience possible. He's the consummate professional and he ensures the smoothest vehicle purchasing experience possible. More

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I have purchased my last 5 vehicles over the past 30 yrs. Always good professional services. From purchasing of the car to bringing in for services all great services. Always good professional services. From purchasing of the car to bringing in for services all great services. More

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Austin was our salesperson and provided superior customer service in finding and selecting the right vehicle to meet our needs - a 2024 Sentra SR. The entire purchase process was very thorough with professio service in finding and selecting the right vehicle to meet our needs - a 2024 Sentra SR. The entire purchase process was very thorough with professional staff members assisting along the way. The whole family is enjoying our new car. More

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Excellent customer service. PJ worked with me and met every one of my expectation's. All while trying to make buying a vehicle the least stressful as possible! I highly recomme PJ worked with me and met every one of my expectation's. All while trying to make buying a vehicle the least stressful as possible! I highly recommend. More

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He made promises and then act like he didn't I have text message proof and after the sale of the vehicle which is a 2023 Nissan Rogue I purchased on 3/16/24 and didn't take ownership until 4/23/24 , 6 days message proof and after the sale of the vehicle which is a 2023 Nissan Rogue I purchased on 3/16/24 and didn't take ownership until 4/23/24 , 6 days before my first payment and he wouldn't take any calls from me about updates about my car which I had added a trim package and he told his manager I was pressuring him and his manager Eddie Williams told him to ignore me that he would handle it so he tried to intimidate me by yelling and screaming at me in front on the employee so I filed a complaint on both party involved I am a loyal customer I have purchased 7 vehicle from this dealership and have referred over 6 people and this was how was treated from GM Eddie Williams I was told to get off his property and that Nissan doest want my business and that they would not be servicing my vehicle I was aloud on the property anymore so I have filed a complaint with corporate waiting on result More

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This Nissan Dealership is top tier among all dealerships of any brand that I have ever dealt with. Eddie Williams and every manager that I have dealt with has been extremely supportive and detailed in every of any brand that I have ever dealt with. Eddie Williams and every manager that I have dealt with has been extremely supportive and detailed in every area from sales to service and rental of each vehicle that I have been engaged with. I have recommended Landers McLarty to family and friends and they have all been thoroughly satisfied with the product and personnel that have assisted them with high quality service and a warm friendly smile which is exceptional. Thank you Landers McLarty Nissan for all that you do for the entire Huntsville and surrounding communities. I will be back without a doubt. More

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