Edgardo Acosta
Edgardo Acosta at Russ Darrow Honda

Edgardo Acosta | Page 4

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
36 Reviews
4.8

36 Reviews

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36 Reviews of Edgardo Acosta

April 20, 2026

Dealership Rating
Employee Rating

good overall. - initial video update was sent to me at end of service, which is pointless. - automatic tire tread sensors said front (L) 5, (R) 5. back (L) 4, More

by Seanyenlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

Apr 21, 2026

Russ Darrow Honda responded

Dean, thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

March 27, 2026

Dealership Rating
Employee Rating

Great service Very good experience with all the people I dealt with. Nice waiting room More

by irocker
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

Mar 27, 2026

Russ Darrow Honda responded

Thank you for choosing us for your Honda Passport service. Edgardo and our team are glad you felt well looked after and found the waiting room comfortable. George Matthews george.matthews@russdarrow.com

March 24, 2026

Dealership Rating
Employee Rating

I greatly appreciate getting my car serviced at this Honda dealership the team is always pleasant and knowledgeable More

by dkshobee
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

Mar 25, 2026

Russ Darrow Honda responded

It’s rewarding to hear our Honda team’s friendliness and expertise stood out to you. We’re pleased your Pilot received attentive service. Edgardo looks forward to welcoming you back. George Matthews george.matthews@russdarrow.com

March 20, 2026

Dealership Rating
Employee Rating

Ed was super nice. The shop and store look very nice. Everyone is generally friendly. More

by Xxlharley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Matthews

Mar 20, 2026

Russ Darrow Honda responded

Thank you for the five-star feedback! We’re glad Edgardo could assist you and that our shop and store made a positive impression. We appreciate your kind words about our friendly team and thank you for trusting us with your Honda CR-V. George Matthews george.matthews@russdarrow.com

March 19, 2026

Dealership Rating
Employee Rating

Very thorough! Rachael was very helpful snd described everything that needed to be done. Thought the video that was sent was interesting More

by TOOTS3214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

Mar 19, 2026

Russ Darrow Honda responded

It’s great to hear Rachel walked you through all the needed work on your Honda CR-V and that the video helped illustrate the process. We aim to keep things transparent and informative from start to finish. We look forward to helping with your next service visit. George Matthews george.matthews@russdarrow.com

March 04, 2026

Dealership Rating
Employee Rating

Ed was so friendly and helpful! I was comfortable in the customer lounge, and the service didn't take long. More

by jennygettel
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

Mar 04, 2026

Russ Darrow Honda responded

Delighted to hear Edgardo made you feel so welcome and that our lounge was comfortable. We’re also glad the service on your Honda HR-V was prompt. Thank you for sharing your feedback; we look forward to assisting you again. George Matthews george.matthews@russdarrow.com

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