Edison DaCosta | Page 28
Service Manager
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
Dealership Experience
24 yrs, 6 mos
Industry Experience
30 yrs, 6 mos
Languages Spoken
Portuguese
Spanish
330 Reviews
Write a Review330 Reviews of Edison DaCosta
August 31, 2022
Very friendly service department with a comfortable waiting room. Work was preformed in a timely manner. waiting room. Work was preformed in a timely manner. More
Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jeff Chandler , Shelley Dupre
August 31, 2022
Excellent service. Satisfied all my needs and questions and customer service made the whole process extremely easy. Satisfied all my needs and questions and customer service made the whole process extremely easy. More
Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan , Shelley Dupre
August 30, 2022
From my thirty years in the automotive parts business my message to individual shops is service is 85% of the job. The shop can control the 15% inside the shop but without service you have no need for bays message to individual shops is service is 85% of the job. The shop can control the 15% inside the shop but without service you have no need for bays or technicians. I followed John Lane with my car sales and now I will do the same for service. Service needs to remember a great public speaker and salesman, Zig Ziglar, You are best to explain cost once rather than to apologize for proce forever. Keep your game on Colonial. More
Other Employees Tagged: John Lane, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Jeff Chandler , Shelley Dupre
August 23, 2022
I went in for an oil change today and I was very pleased with service as well as always being greeted and treated with respect. All the employees are awesome, specifically Chris and Addison from service as with service as well as always being greeted and treated with respect. All the employees are awesome, specifically Chris and Addison from service as well as Carlos in financial, Alex and Ivan from sales and Shelly in management. It's such a pleasure doing business with a great team! More
Other Employees Tagged: Christopher Taylor, Jacqueline Quinlan , Shelley Dupre
August 23, 2022
Great service department. I can't believe that Chris was rated 4.8. He is yhe bedt. Chris is the reason I have my truck serviced at Colonial West. I can't believe that Chris was rated 4.8. He is yhe bedt. Chris is the reason I have my truck serviced at Colonial West. More
Other Employees Tagged: Christopher Taylor
July 21, 2022
Great service, did my service in a very reasonable time frame and were also able to diagnose the tapping sound my car was making. Pleasant people to deal with and a nice area to wait in. frame and were also able to diagnose the tapping sound my car was making. Pleasant people to deal with and a nice area to wait in. More
Other Employees Tagged: Angie Shepherd, Jacqueline Quinlan , Shelley Dupre
July 20, 2022
Colonial always keeps me in the loop regarding my service and always makes it work when I need my truck back at a certain time. Been 3 years of service and I’m pleased every time. and always makes it work when I need my truck back at a certain time. Been 3 years of service and I’m pleased every time. More
Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan , Shelley Dupre
July 01, 2022
I always have my vehicles serviced here. I trust them, they do good work and the prices are fair. I trust them, they do good work and the prices are fair. More
Other Employees Tagged: Christopher Taylor, Jacqueline Quinlan
June 29, 2022
Had my Equinox serviced last week at Colonial West Chevrolet. Everyone was so kind and helpful. Jackie in service is so pleasant to deal with. Edison brought a chair outside for me so I could enjoy Chevrolet. Everyone was so kind and helpful. Jackie in service is so pleasant to deal with. Edison brought a chair outside for me so I could enjoy the sun while I waited. I spoke with Shelley Dupre before and after. She wanted to make sure everything was done to my satisfaction- which it was. Shelley also gave me a coupon and I left with a 30 day free trial for Onstar! Thank you Colonial West! More
Other Employees Tagged: Jacqueline Quinlan , Shelley Dupre
June 29, 2022
They have the best crew at Colonial West Chevrolet! Very satisfied with my buying and service experience there! Very satisfied with my buying and service experience there! More
Other Employees Tagged: Tania Audet , Shelley Dupre, Sean-O Salem
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