Efren Gonzalez-Aguayo | Page 4

Friendly and knowledgeable staff. Had a wonderful experience and was kept informed of every step. Had a wonderful experience and was kept informed of every step. More

by raighne518 Verified Customer Verified Customer

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Our experience with Efren Gonzalez has been amazing! Him and his finance department did everything they could to make sure we got into a great car! We are going home today with a 2019 Hyundai Elantra an Him and his finance department did everything they could to make sure we got into a great car! We are going home today with a 2019 Hyundai Elantra and it is the nicest car a dealership has ever offered us. 10 out of 5 starts for this team! More

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Efren Gonzalez is the most helpful and professional person you can find at this dealership. He made the buying process so easy and gave me as much details as possible during the process. But not just t person you can find at this dealership. He made the buying process so easy and gave me as much details as possible during the process. But not just that, I had to service my vehicle due to a bad part, and he was on top of everything making sure the service team was helping me fix my car as soon as possible. EFRAN made sure that I was not charged for any repairs or diagnostic fees and always kept in touch with me. He is very helpful. I would recommend him to anyone and I would rate him 10/10 anytime. And he speaks Spanish too which is awesome. Keep it up Efran. I’ll definitely buy my next car with you again. More

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Efren is awesome. the dealership is awesome. everyone works their hardest to get what you want. i purchased a vehicle 5 months ago, then came back to get another one f the dealership is awesome. everyone works their hardest to get what you want. i purchased a vehicle 5 months ago, then came back to get another one for my husband, thats just how awesome they are! And i got Snacks!!! Thank you to everyone who helped us get reliable vehicles ! More

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They are all very professional. We would recommend this dealership to our friends and family. They made buying our new vehicle a little less painful!! We appreciate all of the help We would recommend this dealership to our friends and family. They made buying our new vehicle a little less painful!! We appreciate all of the help they gave us. More

by TAlbarran Verified Customer Verified Customer

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Efren was our salesman and a great guy he helped to gets in a nice car and he is a very nice man. We want to thank everyone that helped too gets in a nice car and he is a very nice man. We want to thank everyone that helped too More

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La atención fue excelente me han respondido a todas mis preguntas y si e tenido que hacer cambios se han portado a la altura y el vendedor Efren Gonzales a hecho un trabajo excelente. preguntas y si e tenido que hacer cambios se han portado a la altura y el vendedor Efren Gonzales a hecho un trabajo excelente. More

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I’m going to leave a very brief review, because I’ve told this story plenty of times. I purchased a 2017 Ford, and I knew going in there may be a few issues. In a span of a month the key to the car didn’t wo this story plenty of times. I purchased a 2017 Ford, and I knew going in there may be a few issues. In a span of a month the key to the car didn’t work, there was a major oil leak, a transmission issue, a battery voltage issue, and one of my headlights didn’t work. The salesman also took advantage of having my phone number for all the incorrect reasons. I’ve dealt with multiple managers, other car dealerships, multiple corporate agents. The management has no idea what their doing because when they finally took my vehicle and gave me a rental for the time being, multiple service agents were asking me to bring in my vehicle when it was the manager who ordered them to pick it up. The lack of communication on all ends is unbelievable. The management team and their “sharks” are extremely disrespectful. Yes, a salesman called him and all the workers sharks due to their drive. I’m still in the process of getting this whole thing taken care of and it’s been extremely frustrating. Another Lithia dealership called me because they somehow heard what had happened, and they told me they were embarrassed as xxxx on behalf of them and I would be too. More

by Shelby Verified Customer Verified Customer

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Mostly good experience; however, I called twice in one day for the service dept. I left a voicemail, phone # etc..twice. Never received a return call. I found that troubling. day for the service dept. I left a voicemail, phone # etc..twice. Never received a return call. I found that troubling. More

by CABOY54 Verified Customer Verified Customer

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Efren has been a wonderful salesman second time I’ve gone to him and has always been transparent, friendly and accommodating. Will go back again. to him and has always been transparent, friendly and accommodating. Will go back again. More

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