Elbert (Tut) Edwards | Page 56

Thank you so much guys Such a unique experience. I used the “text the dealer” function on the website of the dealership and was hooked up with Aaron. He always followed up a Such a unique experience. I used the “text the dealer” function on the website of the dealership and was hooked up with Aaron. He always followed up and answered all my questions. Unlike what you see with other sales associates, he was very timely, precise in his answers and consistent. There were no canned answers at all, he understood my car purchase needs and worked with me accordingly. I noticed he checks his emails religiously. I’m an out of the state buyer, I offered to take an Uber, but Aaron insisted to pick me up when I flew to DFW airport. Very nice gesture, he seems like a guy who would always go the extra mile for you. I test drove the car, and Aaron started telling me so many things regarding the car’s capability and history, he is very knowledgeable and by far gives you the best advice. I highly recommend dealing with Aaron as he made a what seemed a difficult out of state transaction into a smooth experience, no regrets at all. Aaron, please keep up the great service and commitment. I also had the opportunity to work with the business office when signing the paperwork. It was through Elbert (Tut) Edward. Very nice and down to earth guy. He realized that I came out of the state to pick up the car and prepared the documents for me to sign in order to avoid any delay to my trip. I like how he even plasti-wrapped the temporary tag for me so it won't get wet. Aaron took care of installing the temp tag with screws "no messy tape". Love these guys. More

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Excellent Dealership We have been of customer of Five Star for over 5 years. The are very professional, friendly and helpful. You know you are dealing with honest people We have been of customer of Five Star for over 5 years. The are very professional, friendly and helpful. You know you are dealing with honest people who are looking out for your interest. Our recent dealings involved the acquiring of two vehicles. Everyone we dealt with did an excellent job for us. More

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First time was a good experience John was a real easy going guy that made me feel comfortable test driving and going over potential cars. We found what I wanted quickly, and Tut had m John was a real easy going guy that made me feel comfortable test driving and going over potential cars. We found what I wanted quickly, and Tut had me in and out pretty fast with the finance stuff. The main issue here was that when I went to pick up the car it had scratches and dents. So I came back the next day expecting it to be a lot better, but the car still had some blemishes. I just wish it was done correctly the first time. I'm going to take it back soon for service. Aside from that, I was treated very well here, and I'm proud to own a mustang. More

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Purchase of new 2017 F-150 I have been a Ford client for many years. I had a newer model F-150 that I was having problems with and was loosing faith in the Ford Brand. Joshua Fi I have been a Ford client for many years. I had a newer model F-150 that I was having problems with and was loosing faith in the Ford Brand. Joshua Fichter the GM for Five Start Ford NRH stepped in and worked with me and Ford to find a solution to my problem, It ended up with me buying a new 2017 F-150. The staff at Five Star took, what was a terrible experience for me and turned it into a very pleasant experience. They stood behind the Ford Product and went above and beyond in taking care of a long time Ford client. Lee Clanton made the buying process a very pleasant one. He is extremely knowledgeable and very easy to deal with. Elbert (Tut) Edwards was great to deal with in Finance. This is the 4th truck I have purchased from Five Star. I would recommend Five Star to anyone looking to buy a vehicle. They make the buying process a very easy one. Great Dealership!! More

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Honest, entirely transparent pricing Gave honest and upfront pricing on the internet, over the phone, and at the dealership. Lone star in the sea of gangsters that operate as car dealer Gave honest and upfront pricing on the internet, over the phone, and at the dealership. Lone star in the sea of gangsters that operate as car dealers in this area. More

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Great graduation experience We co signed for our sons first loan to buy a mustang. Our sons second car and now a car he is really happy to be in. Friendly helpful Randall Swindel We co signed for our sons first loan to buy a mustang. Our sons second car and now a car he is really happy to be in. Friendly helpful Randall Swindell great. Tut in finance a character too. More

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Great Experience Wonderful experience at Five Star Ford! Hector and John were so easy to work with and Jimmie was great showing me how to work my Sync program in my c Wonderful experience at Five Star Ford! Hector and John were so easy to work with and Jimmie was great showing me how to work my Sync program in my car. I absolutely love my Ford Escape. I have always driven Hondas or Toyotas but I am such a Ford fan now! More

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Excellent Very nice and very helpful and listened to me. I like this dealership because it is family owned and they show customers respect. I will continue to Very nice and very helpful and listened to me. I like this dealership because it is family owned and they show customers respect. I will continue to get my vehicles from here. More

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New truck purchase My salesman, Carlton Abrams, was a pleasure to work with. I would recommend him to anyone and everyone looking to buy a car or truck My salesman, Carlton Abrams, was a pleasure to work with. I would recommend him to anyone and everyone looking to buy a car or truck More

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Great approval process After working with the Sales Rep, we were walked over to the Finance Office and worked with Tut Edwards. This gentleman loves his job. We were greeted After working with the Sales Rep, we were walked over to the Finance Office and worked with Tut Edwards. This gentleman loves his job. We were greeted with a smile and handshake. Tut was very knowledgeable and takes pride in his job and company. He understood what we were looking for and what we could afford. He never pressured us to purchase any extras. He took the time to search for the best deal for us. He was open about the different offers we received and discussed with us the best choice. He searched for ways to meet what we needed, and was successful! I would recommend working with Tut. - the Tutman Experience! More

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