Elbert (Tut) Edwards | Page 86

Thanks 5 Star Ford North Richland Hills!!!!!! Crystal Sanders helped me look for the vehicle that was perfect for me. I've been to several dealerships and got nothing but the run around. 5 star Crystal Sanders helped me look for the vehicle that was perfect for me. I've been to several dealerships and got nothing but the run around. 5 star Ford had exactly what I needed, I love my new Ford Flex!!! Crystal is Awesome More

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F 150 truck We have purchased 2 vechicles each time Crystal has made it a remarkable experience ,no pressure listened to what our needs was and found what we need We have purchased 2 vechicles each time Crystal has made it a remarkable experience ,no pressure listened to what our needs was and found what we needed. I would recommend both this dealership and Crystal for your next purchase. You will not go wrong!!!! More

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No stress, no pressure, great people I went in to by a used Ford. The staff was very helpful and didn't push anything on me. They answered all my questions and made sure I understood all I went in to by a used Ford. The staff was very helpful and didn't push anything on me. They answered all my questions and made sure I understood all the terms. I will be visiting them again next time I have a vehicle need. More

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Hold my beer and watch this! Buying a new vehicle can be so overwhelming. These guys take all the anxiety away. This is the third vehicle I have purchased from this dealership and Buying a new vehicle can be so overwhelming. These guys take all the anxiety away. This is the third vehicle I have purchased from this dealership and my experiences have all been so painless and professional. My salesman Jim Fairweather is so genuine and helpful. Jim always makes me feel like I am his only customer. The finance process with Tut Edwards is truly the ultimate "Tutman Experience"! Tut's customer service is unbelievable and I always feel like I am given the best deal possible. I would recommend Five Star Ford to anyone looking to buy a new or used vehicle! More

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Great experience We had a great experience both with our salesman, David Hyche and finance manager Tut Edwards. They were both very professional and knew their respec We had a great experience both with our salesman, David Hyche and finance manager Tut Edwards. They were both very professional and knew their respective information very well. They both were very honest men and answered all of our questions. I highly recommend if you are looking for a new car to see these two outstanding men at 5 Star Ford More

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Excellent Experience We went in expecting the worse and came out with a new car. We received very warm and personal treatment. The people we worked with really wanted us We went in expecting the worse and came out with a new car. We received very warm and personal treatment. The people we worked with really wanted us to get the car we wanted at a fair price. Very satisfied. I would recommend Five Star Ford to anyone who is looking for a good buying experience. More

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great salesman carlos codie was great, found the truck we desired after a lot of looking and made a good deal on it, he was helpful in every way,,,,, carlos made t carlos codie was great, found the truck we desired after a lot of looking and made a good deal on it, he was helpful in every way,,,,, carlos made the whole process enjoyable More

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New Car For Daughter We recently leased a car from 5 Star Ford, we were in a situation where our Daughter was driving back and fourth from College 5 to 6 times a year, 10 We recently leased a car from 5 Star Ford, we were in a situation where our Daughter was driving back and fourth from College 5 to 6 times a year, 10 hours each way and her old car finally gave out.. Purchasing a new car was not in our long term plans, so the idea of getting her a new car, was painful. With that in mind, we went to 5 Star thinking it would be one of many stops that day before we felt comfortable with a car and a payment we would be happy with. Within minutes of walking into the dealership we just felt like we were in the right place, Our sales guy Jim Rich listen to our story and came up with several options which met our needs. While in the process of figuring out which car my Daughter wanted, the Sales manager and my daughter started talking about the Alabama and Wisconsin game being held that night in Cowboy Stadium, and we found out the Sales Manger went to the school my daughter is attending.. After that brief interaction, the Sales Manager left and returned with 2 free Tickets to the game for my daughter... Needless to say, my Daughter had a great visit to 5 Star ford, getting a new 2016 Ford Fusion and 2 Tickets to a football game... Thank to Tony Pack and his excellent team of professional at 5 Star Ford.. Brad & Kim Tweed More

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Great Experience We went in to purchase a Ford Fiesta. After a lot of back and forth I didn't get an offer that I wanted. I walked out. I pulled away and realized the We went in to purchase a Ford Fiesta. After a lot of back and forth I didn't get an offer that I wanted. I walked out. I pulled away and realized the offer they made was sufficient and I'd prefer to accept it than to leave and start all over again. I went back in. I explained that they won and I'd accept their offer. Joshua informed me it wasn't about winning, but a good experience. I had already told them I accepted their offer, but they threw in tinted windows on top of it. This put a smile on face. It made it a "good experience". We were happy with the service by Jason Howell, Gary White and Joshua Fichter. When it came to financing, we saw the "Tutman" (as he refers to himself). Why he references himself to a child king is beyond me. Maybe he's an 8 year old at heart. Regardless, the experience with him was great. I made it clear I wasn't interested in a warranty. He briefly explained why it's an option. However, he didn't pressure me. This made me feel like he actually listened to me and gave me more confidence in him as an honest person. I prefer it this way. More

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Happy Reviewer - Treated Courteously by Everyone My husband learned about Five Star Ford from CarproUSA.com. We were introduced to Terry Rich, and we were very impressed with his friendliness and op My husband learned about Five Star Ford from CarproUSA.com. We were introduced to Terry Rich, and we were very impressed with his friendliness and openness about himself (that his sales force knows more about the individual cars than he does). Terry introduced us to Lee Clanton to help us find a car to fit our needs and desires. Lee is very knowledgeable about the Ford cars and quick with finding information using the computer program for which cars were on the lot to match our requests. We visited some other dealerships, and both of us agreed that the Ford Escape + the way Lee worked with us pulled us back to Five Star Ford. Lee was complimentary of our credit score and our standards. Once we told Lee which car we wanted, drove it some, and talked prices and payments, we next met Tut Edwards. Tut was very personable, very pleasant, friendly, and knowledgeable about the financing, the options to offer us, and accepted our terms with no penalty for early payoff. All of the paperwork was handled promptly, and it was placed in my hands. The Dealer's tag was handed off to Cameron who began to teach me the first steps about the technology of the car (lights, blue tooth, air conditioning, etc.). As a lady who has experienced life, I was hoping that my 'teacher' would be polite, respectful, knowledgeable in ordinary English (not computer language), and considerate of my needs and questions. Cameron Marsh was ALL of these. I am enjoying the comfort of my car, and learning more every day about its capabilities. I am very grateful that my husband found Five Star Ford, and that everyone we worked with was courteous, and helpful. More

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