Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Elio Ayala
Elio Ayala at Mercedes-Benz of Silver Spring
Refer Me

Elio Ayala | Page 2

Service Advisor

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

Contact Me
4.9
57 Reviews
4.9

57 Reviews

Write a Review

57 Reviews of Elio Ayala

April 26, 2023

Dealership Rating
Employee Rating

Courteous on time service . They were professional and quick to diagnose and repair the problem. I would recommend .these experienced techs and service advisors. More

by amax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey

Helpful
Report | Print
Jun 04, 2023

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

April 12, 2023

Dealership Rating
Employee Rating

purchases car from dealer in Nov 22 took for B service april23 and they found issues that needed ro be resolved so i was confused what is certified pre owned smh More

by danidan35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Easley

Helpful
Report | Print
Apr 26, 2023

Mercedes-Benz of Silver Spring responded

danidan35, Thank you for bringing your experience to our attention. We thank you for working with Carlos Arias, our Pre-Owned Sales Manager, to address your concern. Carlos has tried to contact you to follow-up on the service that was performed while he was out of office to determine if we can assist further. At your convenience, please contact Carlos at 301-890-3103 or carias@mileone.com. Thank you.

Apr 26, 2023

danidan35 responded

Carlos is the best he made sure my concerns were addressed. and issues resolved. Juan was courteous and professional. Thanks for making the second go round an A-plus experience.

April 10, 2023

Dealership Rating
Employee Rating

Attentive and knowledgeable agent. Ensures that you understand the car and it’s functionality before and after sales. More

by cwarrentaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Nichols, James McDonald

Helpful
Report | Print
Jun 05, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. Safe travels!

January 16, 2023

Dealership Rating
Employee Rating

I had several issues to be addressed. The dealership handled all of problems with excellent skill and expertise. More

by bhhudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Fenton, Juan Easley, Robert Marr, Juan Ayala, Greg Andre

Helpful
Report | Print
Jan 18, 2023

Mercedes-Benz of Silver Spring responded

Hi Bhhudson, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 30, 2022

Dealership Rating
Employee Rating

Nice people friendly dealership! Great customer service and knowledgeable sales associates. Friendly parts department workers! More

by aaron2.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 02, 2023

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2022

Dealership Rating
Employee Rating

I would recommend everyone to always buy their car from Ashley at Mercedes Benz of Silver Spring for life More

by Rickjr22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Ellis

Helpful
Report | Print
Dec 08, 2022

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 30, 2022

Dealership Rating
Employee Rating

Great service from Edward. Thorough sharing of vehicle options and features. Excellent follow up after purchase. More

by tiffany_m_carter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer, Edward Moore

Helpful
Report | Print
Dec 01, 2022

Mercedes-Benz of Silver Spring responded

Hi Tiffany, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

September 26, 2022

Dealership Rating
Employee Rating

This one ofthe11111111-. Very excellence for customer service. I’m so Happiness when see every people. Thank you so much Mr.Juan easylle! More

by Vividnailsbaltimore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Fenton, Juan Easley, Robert Marr, Juan Ayala, Greg Andre

Helpful
Report | Print
Sep 28, 2022

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 18, 2022

Dealership Rating
Employee Rating

Mercedes Benz of Silver Spring MD is truly a World Class Dealership selling and Servicing World Class Automobiles!! Your complete satisfaction is the goal of everyone in the Dealership! From Tom Rodkey’s ex More

by edwardbdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Nichols, Dorit Figueroa, Tom Rodkey, James McDonald , Fidel and Mo in the entry garage

Helpful
Report | Print
Aug 20, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 15, 2022

Dealership Rating
Employee Rating

Elio and team also do an outstanding job. They pay close attention to detail and keep you well informed. More

by atwatson4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Jun 16, 2022

Mercedes-Benz of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

1
2
3
...
6

Dealership Inventory (197 Vehicles)

used 2023 Mercedes-Benz EQB 300 car, priced at $48,900
2023 Mercedes-Benz EQB 300
used
Digital White exterior
Automatic
All-wheel Drive
$48,900
View Details
new 2024 Mercedes-Benz GLC 300 car, priced at $58,755
2024 Mercedes-Benz GLC 300
new
Nautical Blue exterior
Automatic
All-wheel Drive
$58,755
View Details
used 2023 Mercedes-Benz CLA 250 car, priced at $43,900
2023 Mercedes-Benz CLA 250
used
Iridium Silver Metallic exterior
Automatic
All-wheel Drive
$43,900
View Details
used 2024 Mercedes-Benz CLA 250 car, priced at $47,050
2024 Mercedes-Benz CLA 250
used
Midnight Black exterior
Automatic
All-wheel Drive
$47,050
View Details
new 2024 Mercedes-Benz GLE 450 Plug-In Hybrid car, priced at $88,945
2024 Mercedes-Benz GLE 450 Plug-In Hybrid
new
Twilight Blue exterior
Automatic
All-wheel Drive
$88,945
View Details
new 2024 Mercedes-Benz GLC 300 car, priced at $56,745
2024 Mercedes-Benz GLC 300
new
Nautical Blue exterior
Automatic
All-wheel Drive
$56,745
View Details
View All Inventory