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Elizabeth French
Elizabeth French at Norm Reeves Honda Superstore North Richland Hills

Elizabeth French

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.5
225 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

19 yrs, 7 mos

4.5

225 Reviews

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225 Reviews of Elizabeth French

February 07, 2026

Dealership Rating
Employee Rating

Elizabeth is an Excellent Manager and Tommie Crean and Tyler Stedham are both Excellent Service Advisors. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez , Tommie Crean and Tyler Stedham

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Feb 09, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Your review paints a picture of a dream team, Chris: Elizabeth steering, Tommie and Tyler handling the details, all in perfect harmony. That’s the kind of trifecta we love delivering!

February 05, 2026

Dealership Rating
Employee Rating

She is always spot on with my service expectations I only go back there because of her More

by Merit93
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

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Feb 06, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Elizabeth keeps earning straight A’s when it comes to meeting your service expectations! Building that level of trust and consistency is the kind of academic excellence we love to celebrate. Thank you for continuing to choose her as your go-to service scholar!

January 20, 2026

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Employee Rating

Very attentive and tries to do everything they can for their customers clean dealership friendly people More

by Ls1pontiacta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Clean space, friendly people, and a team that looks out for you? That’s the recipe we stick to. Thanks for the great feedback!

December 15, 2025

Dealership Rating
Employee Rating

I have one issue. I failed to mention to my service advisor to check my rear windshield wiper. I may have been sold the wrong wiper. It’s making a thumping noise and More

by Marylouazua
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright , Denise ?

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Dec 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi Mary Lou, we're glad your visit was mostly positive, but we'd like to earn that fifth star. Feel free to contact us about that windshield wiper. Our team can take a look.

December 08, 2025

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Employee Rating

Service is good. Repair costs expensive, even with coupon discount! Same day service excellent!! Service technicians kind and professional. Uber availability excellen More

by Ascer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Ascer, your review reads like a full-service win: prompt, kind, and professional, plus Uber support! We’re so glad our team made your visit go smoothly.

December 02, 2025

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Employee Rating

excelente equipo de trabajo en todos los departamentos sin preferencia todos te atienden por igual More

by llorentealejandro332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Dec 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

¡Nos alegra escuchar tus amables palabras! Para nosotros es importante que todos los visitantes se sientan bienvenidos, así que nos alegra que hayas sentido ese cariño. ¡Vuelve a visitarnos cuando quieras!

November 25, 2025

Dealership Rating
Employee Rating

Quick service. Had me in and out before the scheduled maintenance time. Will return again. More

by stokesjameel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Hannah Pearson, Michael Lindley, Michael Wright, Nate Franklin, Allen Vinson, Mario Vasquez, Angel Flores, Scott Gerlikoviski

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Nov 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your experience shows that fast service doesn’t have to sacrifice friendliness. We’re thrilled we could get you in and out efficiently while keeping you smiling. Can’t wait to see you again!

November 14, 2025

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Employee Rating

It was very good service and helpful . They were helping and fast service.I recommend people go over there and take service More

by Tejkhatiwada1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Nov 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad to hear you had a quick, helpful experience! Our team works hard to make service fast and easy, and we’re thrilled you’d recommend us. Next time, you can even take advantage of our Express Service to get in and out even faster!

November 07, 2025

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Employee Rating

Very clean facility and courteous and friendly advisors. Reasonable timing and very informative about my vehicle More

by antone_87starks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Garcia

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Nov 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Antone, our team takes pride in keeping the facility welcoming and clean for every guest. Friendly advisors are here to provide all the information you need about your vehicle. We’re thrilled the timing and service met your expectations and appreciate your feedback!

November 04, 2025

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Employee Rating

I brought my car in for service looking for a new service center for maintenance. The staff was polite and was quick to address any concerns I had, and really seemed to want to accommodate the customer and b More

by michael.d.choquette
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

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Nov 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Michael, from the way you describe it, your visit felt like checking into a first-class service lounge! Our team was thrilled to make you feel valued, comfortable, and ready for future journeys. We can’t wait to welcome you back for another smooth pit stop.

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