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Elizabeth Strickland
Elizabeth Strickland at Lithia Hyundai of Anchorage
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Elizabeth Strickland | Page 2

Warranty & Insurance Admin

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.5
19 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

12 yrs, 8 mos

4.5

19 Reviews

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19 Reviews of Elizabeth Strickland

August 27, 2023

Dealership Rating
Employee Rating

Unable to open my doors without paying 5000. 00 is absolutely ridiculous. Then I get home and notice my car has a massive scratch that was not there before and still no response from Service Mana More

by McCray6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevins Mercedes, Joshua Shook, Matthew Dean

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Aug 29, 2023

Lithia Hyundai of Anchorage responded

Hello, Thank you for bringing this to my attention. It is regrettable to hear about your experience. If you are willing, I would like to discuss this in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Matt Dean 907-762-5131 matthewdean1@lithia.com Service Manager

July 15, 2023

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Employee Rating

Everything was good and I was served really fast. I was in there that long More

by NATHANIELHART729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Kevins Mercedes, Eric Hippen, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Joshua Shook , Nathan Carter, Robbinson Rodriguez

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Jul 17, 2023

Lithia Hyundai of Anchorage responded

Hi Nathaniel, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

Jul 21, 2023

NATHANIELHART729 responded

I enjoyed my service in AK

July 10, 2023

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Employee Rating

The lack of communication makes me want to not come back. They don’t answer phone or text. Had to call another department to get ahold of someone. And they didn’t even look at my car, did not reach out to me More

by natsp81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dawson Morris , Jeremy Tou

Helpful
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Jul 13, 2023

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the lack of communication. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. As the new service manager, my goal is to regain your trust in our store. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Matt Dean (541) 776-6401 matthewdean1@lithia.com Service Manager

July 07, 2023

Dealership Rating
Employee Rating

Horrible communication, I have never had such a horrible experience with a dealership. Kevin was okay but hardly returned my calls. Didn’t do a walk around with me before I left the lot didn’t notice a big More

by RCK1433
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevins Mercedes, Joshua Shook , Jeremy Tou

Helpful
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Jul 10, 2023

Lithia Hyundai of Anchorage responded

Hello, Thank you for bringing this to my attention. It is regrettable to hear we did not provide you with a professional experience. As the new service manager, my goal is to assist you with this matter as soon as possible. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Matt Dean 5417766401 matthewdean1@lithia.com Service Manager

May 18, 2023

Dealership Rating
Employee Rating

Have always had the best service here. Not always the best communication or the quickest but they get the job done. More

by Whitney Urbatsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Shook , Bryan Collins

Helpful
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May 22, 2023

Lithia Hyundai of Anchorage responded

Hi Whitney, Thank you for the review. We appreciate you giving us the chance to work with you here at Lithia Hyundai of Anchorage. We hope to provide you with another quick experience down the road.

April 15, 2023

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Kevin and Brian are awesome people who do their best to accommodate customer’s need! More

by MELINDA824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes, Dennis Pagtakhan , Bryan Collins

Helpful
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Apr 18, 2023

Lithia Hyundai of Anchorage responded

Hi Melinda, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 03, 2023

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Employee Rating

Always a pleasant experience. Everyone is helpful. The work on my car is done in a quick manner. More

by TKEARLEY89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins , Layne Gunter

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Mar 03, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a courteous experience. We hope to see you again here at Lithia Hyundai of Anchorage.

January 20, 2023

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Employee Rating

Everyone that works at the Lithia Hyundai of Anchorage is very knowledgeable and helpful. Great service. More

by KELLY_M_FREEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Gunter

Helpful
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Jan 24, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a helpful experience! We hope to see you again here at Lithia Hyundai of Anchorage!

November 12, 2022

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Employee Rating

Customer service is amazing! Scheduling a service is fast and convenient, they also noyify you asap the moment your vehicle is ready. More

by ANTRON2279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes, Joshua Shook , Bryan Collins, Jeremy Tou

Helpful
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Nov 16, 2022

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was an amazing experience! We look forward to seeing you again here at Lithia Hyundai of Anchorage!

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