Elle Cervantes
Elle Cervantes at Tustin Mazda
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Elle Cervantes | Page 3

Service Advisor

Tustin Mazda

28 Auto Center Drive
Tustin, CA 92782

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5.0
241 Reviews

Dealership Experience

15 yrs, 8 mos

Industry Experience

15 yrs, 8 mos

Languages Spoken

Spanish Spanish

5.0

241 Reviews

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241 Reviews of Elle Cervantes

December 28, 2023

Dealership Rating
Employee Rating

This dealership has the most amazing people. Always friendly and extremely helpful. We just had our second purchased from them and per usual, we continue to have our expectations exceeded. We More

by woods.8600
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Vasquez

Dec 29, 2023

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

December 22, 2023

Dealership Rating
Employee Rating

I recently moved to the area and my car was in desperate need for maintenance. I chose to visit Tustin Mazda, for the first time and was warmly greeted by Elle. Upon scheduling with her over the weekend, I More

by Avferrer
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 22, 2023

Tustin Mazda responded

Welcome to the family! Thank you for the opportunity to serve you. It was our pleasure!

December 20, 2023

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Employee Rating

Kind courteous professional service from the heart! We purchased 4 Mazdas from them and they deliver excellent service. When we need a new vehicle we will buy from them. More

by Rudge.54
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Mattingly

Dec 20, 2023

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

December 15, 2023

Dealership Rating
Employee Rating

Always professional and very helpful with any concerns, if any. This is my second Mazda with John Patterson and I would not buy anywhere else! More

by hhunnel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Vasquez

December 13, 2023

Dealership Rating
Employee Rating

I have been a customer of Tustin Mazda for several years. The level of quality and service has stayed consistent. It is a real testament to the ownership and people of this dealership over time. More

by JIS
Service Price Transparency
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Recommend Dealer
Yes
Dec 14, 2023

Tustin Mazda responded

Thank you for the opportunity to serve you. It is always our pleasure!

December 05, 2023

Dealership Rating
Employee Rating

Tony is simply the BEST! Tustin Mazda Service department is fast, efficient, and friendly. They work hard to keep our car on the road & running smoothly…. The reason we buy More

by lovemyty96
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Mattingly

December 04, 2023

Dealership Rating
Employee Rating

Very professional. Everyone seems to be real nice and Helpful. Jim was very patient with helping me find exactly what I wanted. No pressure and talked to me like a frie More

by barbara.lambert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Feinstein

November 18, 2023

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Employee Rating

El is super helpful and always very open about the services needed and what is being done to my car. They’re always efficient and thoughtful of my time. More

by Katie
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Recommend Dealer
Yes

November 18, 2023

Dealership Rating
Employee Rating

I was absolutely pleased with the service here at Tustin Mazda!!! Elle was amazing to work with and she went above and beyond! Elle is exemplary and is the reason I will be back to have my car cared for ove More

by Taylor
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2023

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

November 18, 2023

Dealership Rating
Employee Rating

I give Tustin Mazda a 10 for having a phenomenal car maintenance service crew: everyone is courteous and professional , practice excellent follow-through and communication. Thankyou to the auto technici More

by mg
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Auto Mechanic

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