Dealer Reviews
Cars for Sale
Dealer Log In
Eric Laurendeau
Eric Laurendeau | Page 7
Service Advisor
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
253 Reviews
Dealership Experience
4 yrs, 6 mos
253 Reviews
Write a Review
253 Reviews of Eric Laurendeau
November 14, 2025
Erik was great. Had a major issue with my car and they knew right away what to do and they even were able to find a way to where it was under warranty to fix it.. Had a major issue with my car and they knew right away what to do and they even were able to find a way to where it was under warranty to fix it.. More
by nsanzotta
Verified Customer
November 11, 2025
Eric took GREAT care of me. He's so easy to work with and I'm coming back in a couple weeks for maintenance again. He gets me and what I need with appointments etc. your parts d He's so easy to work with and I'm coming back in a couple weeks for maintenance again. He gets me and what I need with appointments etc. your parts department could do a better job with what's needed because they didn't order the full parts I needed but Eric took care of it during my appointment and made it happen same day More
by shri1
Other Employees Tagged: Eric Laurendeau
November 08, 2025
Made a waiting appointment and experienced a quick in and out so I was happy. The service tech explained what I would need soon on my vehicle so it’s good to plan for that 💸💸 out so I was happy. The service tech explained what I would need soon on my vehicle so it’s good to plan for that 💸💸 More
by michelerossierealtor
November 05, 2025
Great team and service. I use the Concierge option and it is so convenient. Good specials. I use the Concierge option and it is so convenient. Good specials. More
by RGREGORY31
Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink
October 30, 2025
Service was very prompt and quick. Was in and out very easily and very quickly Was in and out very easily and very quickly More
by Dhernandez1990@live.com
Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink
October 15, 2025
First of all, I guess I need to say that I was surprised at the extent and cost of the repair that was required to replace the condenser in my Civic air conditioning system. But The Avenue's Eric Laurendeau at the extent and cost of the repair that was required to replace the condenser in my Civic air conditioning system. But The Avenue's Eric Laurendeau was very honest with me, researched the recalls on the A/C, set my expectation correctly on the estimate, and got the car into the shop promptly. And I congratulate the mechanic on the ability to basically disassemble the car and put it back together in a reasonable amount of time, with everything working right including the AC. I'm happy with the outcome and figure the bill for the work was reasonable. Oh. When I picked up the car, I noticed a small dent abrasion in the driver side door that had not been there. I called this to the repair steward Amber Winter's attention, and in one more visit, it was totally corrected. Disappeared. Very grateful for that response as well. More
by Greg
Other Employees Tagged: Amber Winters , The mechanic, i do not know his name.
October 15, 2025
I always receive such great customer service every time I come in, and they always make you feel valued. come in, and they always make you feel valued. More
by aliegats35
Other Employees Tagged: Bobby Howard, James Besemer, James Bollettieri, Dan Deitrick
October 14, 2025
Great service advisor. Took great care of me and was no nonsense. I have other choices but I drive out of my way to have my car serviced here because it’s done right. Took great care of me and was no nonsense. I have other choices but I drive out of my way to have my car serviced here because it’s done right. More
by CTChief02
Dealership Inventory (309 Vehicles)
