
Dealership Experience
3 yrs, 9 mos
183 Reviews
Write a Review183 Reviews of Eric Laurendeau
October 13, 2025
Eric was friendly, courteous, and honest. He always stars what is necessary and what is upcoming in future maintenance. The mechanics who worked on our car did an excellent job. I feel this d He always stars what is necessary and what is upcoming in future maintenance. The mechanics who worked on our car did an excellent job. I feel this dealership has earned my trust and business. More
October 13, 2025
I wanted an issue with the paint on the inside of the passenger door addressed. Before looking at my car the advisor said he looked it up and no other cars have the same issue so they won’t cover it sin passenger door addressed. Before looking at my car the advisor said he looked it up and no other cars have the same issue so they won’t cover it since I’m out of warranty. I would have expected him to at least look at before a decision was made More
October 04, 2025
I was quoted $2k for maintenance based on mileage prior to my car even being looked at by a tech. After paying for the maintenance, including oil change, I was sent home with my car. As I pulled out of my to my car even being looked at by a tech. After paying for the maintenance, including oil change, I was sent home with my car. As I pulled out of my driveway the following day, the splash guard underneath my car fell off, revealing a bungee cord that was installed. The front bumper was also hanging off the front of my car. I had to bring my car back for this to be fixed. My car was taken back and the tech indicated they had to take my front bumper off in order to see if there was damage behind. Twenty minutes later, my car was brought around front to send me on my way. I stood in silence with the advisor, Eric, who presented the car to me without saying a word. Sales tactic. When I broke the silence and asked what was wrong with the car, he couldn’t articulate what was fixed, but indicated I was “made whole” although I couldn’t see underneath the car. Terrible customer service. Will never bring my car here again. Thanks to Amber for hearing us out. More
Other Employees Tagged: Amber Winters
September 25, 2025
Easy process and great prices. I was able to find suv that is perfect for our family . I was able to find suv that is perfect for our family . More
Other Employees Tagged: Bobby Howard, Randy Lewis, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink, AJ Vallarelli
September 17, 2025
Paula is very knowledgeable and professional. She has a very friendly personality and makes you feel confident in choosing Honda of the Avenues for all of your automobile needs. She has a very friendly personality and makes you feel confident in choosing Honda of the Avenues for all of your automobile needs. More
Other Employees Tagged: Bobby Howard, Paula Williams
August 15, 2025
Driving back from the dealership my Low Tire Pressure alarm went off. Nothing is wrong with the tires but someone forgot to reset the Tire Pressure Measurement System which I took care of myself. I wou alarm went off. Nothing is wrong with the tires but someone forgot to reset the Tire Pressure Measurement System which I took care of myself. I would have thought that should or would have been done before I left but apparently it was not. More


