Eric Laurendeau
Eric Laurendeau at Honda of the Avenues

Eric Laurendeau

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
183 Reviews

Dealership Experience

3 yrs, 9 mos

4.8

183 Reviews

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183 Reviews of Eric Laurendeau

October 13, 2025

Dealership Rating
Employee Rating

Eric was friendly, courteous, and honest. He always stars what is necessary and what is upcoming in future maintenance. The mechanics who worked on our car did an excellent job. I feel this d More

by Dev3c
Service Price Transparency
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Recommend Dealer
Yes

October 13, 2025

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I wanted an issue with the paint on the inside of the passenger door addressed. Before looking at my car the advisor said he looked it up and no other cars have the same issue so they won’t cover it sin More

by holter.kimberly72
Service Price Transparency
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Recommend Dealer
No

October 11, 2025

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It was a very good experience with Honda of the Avenues. Eric was very knowledgeable and very helpful. More

by prasanna_uk2000
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Recommend Dealer
Yes

October 04, 2025

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Eric is always helpful and advocate for the customer. He is also very knowledgeable and helped guide me in the right direction. More

by SCAPASSO00
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Recommend Dealer
Yes
Oct 06, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re glad to hear Eric provided knowledgeable and helpful service. We appreciate your trust and look forward to serving you again!

October 04, 2025

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I was quoted $2k for maintenance based on mileage prior to my car even being looked at by a tech. After paying for the maintenance, including oil change, I was sent home with my car. As I pulled out of my More

by ndiferdi
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Amber Winters

Oct 06, 2025

Honda of the Avenues responded

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the inconvenience it caused. This is not the level of service we aim to provide. We’re glad that Amber, was able to listen and assist. Please don’t hesitate to reach out to her directly if you’d like to discuss this further — we’d like the opportunity to make things right.

September 25, 2025

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Easy process and great prices. I was able to find suv that is perfect for our family . More

by ptmazur
Service Price Transparency
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Recommend Dealer
Yes
Sep 30, 2025

Honda of the Avenues responded

Thanks for your review! We’re glad you found the perfect SUV for your family and had an easy experience with us.

September 20, 2025

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Eric is always very helpful and is timely with his estimate on when the work will be completed. More

by MARIASMITHJAX
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Recommend Dealer
Yes
Sep 22, 2025

Honda of the Avenues responded

Thank you for recognizing Eric! We’re glad he was helpful and kept you updated. We appreciate your feedback and look forward to your next visit!

September 17, 2025

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Paula is very knowledgeable and professional. She has a very friendly personality and makes you feel confident in choosing Honda of the Avenues for all of your automobile needs. More

by AHOF1
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Paula Williams

Sep 22, 2025

Honda of the Avenues responded

Thank you for recognizing Paula! We’re glad she made you feel confident in choosing Honda of the Avenues. We appreciate your trust and look forward to serving you again!

August 15, 2025

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Driving back from the dealership my Low Tire Pressure alarm went off. Nothing is wrong with the tires but someone forgot to reset the Tire Pressure Measurement System which I took care of myself. I wou More

by EMERALDORDER
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Recommend Dealer
Yes
Aug 18, 2025

Honda of the Avenues responded

We’re sorry for the oversight with your Tire Pressure Measurement System. Thank you for bringing this to our attention — we appreciate your feedback and will use it to ensure these checks are completed before customers leave in the future.

July 26, 2025

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Employee Rating

Always feel like we are getting the best service. Keep it up with the great service. More

by THERESA.DUMONT
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2025

Honda of the Avenues responded

Thank you! We're so glad you feel that way. We'll keep working hard to deliver the great service you deserve!

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