Eric Loring | Page 4

Excellent service, great quality, on time pick up, quick return, friendly staff. The service this time was beyond my expectations. return, friendly staff. The service this time was beyond my expectations. More

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Steve was amazing. He took the time to explain everything thoroughly with the vehicle and the process. He took the time to explain everything thoroughly with the vehicle and the process. More

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Prompt and courteous, always helpful in explaining what is going on with your car. Have been a customer for 23 years is going on with your car. Have been a customer for 23 years More

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Excellent and timely service - was all taken care of in an hour - staff was very professional ! an hour - staff was very professional ! More

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What a great experience from the oil change and getting a part taken care of on my car great job part taken care of on my car great job More

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They were very well organized and it was evident that each person involved in the process of my car purchase was well informed and they knew what they needed to do. each person involved in the process of my car purchase was well informed and they knew what they needed to do. More

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My experiences with this dealer have always been positive. They are low pressure and straight forward.They instill a level of trust in dealing with them. positive. They are low pressure and straight forward.They instill a level of trust in dealing with them. More

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Sales and service are top notch! 9 years and 3 cars and counting. Steve Ault is the best. 9 years and 3 cars and counting. Steve Ault is the best. More

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Welcoming atmosphere with great customer service and service! All my needs are met in a timely manner. service! All my needs are met in a timely manner. More

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The dealership location is prime. Great access to it. Cars presented on the lot and inside. For the most part polite and friendly sales associates, management. I worked with Gonzales Great access to it. Cars presented on the lot and inside. For the most part polite and friendly sales associates, management. I worked with Gonzales on one visit, with Sam McHale on another visit. Got back and spoke with Gonzales again and told him I haven't gotten any follow up calls from him. Anyways, I'd like to look at the Acura 2021. Test drove it on a Friday evening. Saturday morning I called to place a hold deposit on the car to hold it. When I came back sure enough sales rep or another person let the car be used by another person an had 30 plus miles on it. Mr. Cole and I spoke about this incident and Mr. Cole was able to resolve the issue, where Gonzales tried to suggest that I misunderstood the entire issue. I do not mean any harm to anyone ever, but I strongly believe Gonzales has to follow common sense and do what he says he would. A good opportunity for improvement. The best sales person was Mr. Sam McHale, very polite and professional sales representative, courteous and knowledgeable. He well deserved 10 stars. Mr. Adam Hannah really did a fantastic job processing all documentation for me and got me on the road in no-time! Car itself is amazing, great deal! Love every minute driving it! More

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