Eric Matos | Page 3

We went to Universal as they were the local Costco auto program partner. The process while long was overall good. We didn’t find what we wanted on the lot so the sales person took us on the back lot to fin program partner. The process while long was overall good. We didn’t find what we wanted on the lot so the sales person took us on the back lot to find us something we ended up purchasing. I will say that sales and finance don’t have great communication so have and keep your ducks in a row as it relates to discounts and incentives. Also, to their credit, when there was an issue that came up, they General Manager made it right. More

by JVenning Verified Customer Verified Customer

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Wonderful experience!!! Was looking for Tucson 2016 turbo , was gonna get the best deal then came across a used 2017 Hyundai Santa Fe. Seems like one of the loaners that has Was looking for Tucson 2016 turbo , was gonna get the best deal then came across a used 2017 Hyundai Santa Fe. Seems like one of the loaners that has 4000 miles on it. I still got best deal, ended up having the same payments for a better SUV. Ron is very professional. No pressure whatsoever and made the buying experience a pleasurable experience. If you need to go to this dealership look for Ron. You will not be disappointed . I felt bad because he did not have breakfast nor lunch and never left until the deal was done. At the end of the day, I purchased the car not merely because of the price but most of all the customer service I received. This is my 4th car purchased from this dealership. It was a sign and drive because of a trade and rebates!!!! More

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Outstanding service Enrique Zegarra excellent service and amazing costumer service great salesman and also want mentioned Manager Jose Cepeda y General manager Erick Ma Enrique Zegarra excellent service and amazing costumer service great salesman and also want mentioned Manager Jose Cepeda y General manager Erick Matos were very nice and helpful as well . More

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Great experience...Thank you Very satisfied with the service I received, the salesman was very professional and had excellent product knowledge. I would definately recommend Carl Very satisfied with the service I received, the salesman was very professional and had excellent product knowledge. I would definately recommend Carlos Roman to my family and friends. More

by ERCILIA0429 Verified Customer Verified Customer

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2016 One of the best dealers. I would recomend in the service deparment more refreshfment for customers while they wait. other than that everything is perf One of the best dealers. I would recomend in the service deparment more refreshfment for customers while they wait. other than that everything is perfect More

by CRUTAS77 Verified Customer Verified Customer

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Excellent customer service I have been treated with courtesy and respect. Your Staff members did everything they could to satisfy my needs as a customer and made me to leave the I have been treated with courtesy and respect. Your Staff members did everything they could to satisfy my needs as a customer and made me to leave the dealer very happy with my purchase. More

by JAGARCIA17 Verified Customer Verified Customer

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Awesome Alexandra was phenomenal! She is an asset to the team. Was very patient and understanding of my needs. Alexandra was not pushy or aggressive during ou Alexandra was phenomenal! She is an asset to the team. Was very patient and understanding of my needs. Alexandra was not pushy or aggressive during our visit. More

by AMEJIA1976 Verified Customer Verified Customer

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GREAT EXPERIENCE I love this place!! When you go there ask for Ruben Adorno . After visiting other dealerships, I was very impressed with the comfort with which I hand I love this place!! When you go there ask for Ruben Adorno . After visiting other dealerships, I was very impressed with the comfort with which I handled in there . Ruben handled my transaction extremely well and provide me the best costumer service! very professional, personable, informative in explaining the entire process and I'm so grateful that I got my car there. :) Im so grateful I came here!! I would recommend this dealership to everyone!! More

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Fantastic place to buy a car I had a very pleasant experience. Joel helped me with a brand new 2016 hyundai elantra. He and eric were very helpful. I am in love with my new car. I had a very pleasant experience. Joel helped me with a brand new 2016 hyundai elantra. He and eric were very helpful. I am in love with my new car. More

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The Best service We purchased two hyundais santafe, Carlos Villamil sold them to us, his professionalism helped us so much, he really worked hard with the numbers for We purchased two hyundais santafe, Carlos Villamil sold them to us, his professionalism helped us so much, he really worked hard with the numbers for us. I would recommended him and universal hyundai More

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