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Erik Due
Erik Due at Jim Hudson Lexus
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Erik Due | Page 14

Service Advisor - Lexus Master Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
226 Reviews

I am a huge Lexus advocate and my favorite vehicles in our fleet are the Lexus GSF & LC Convertible!

Dealership Experience

5 yrs, 3 mos

Industry Experience

7 yrs, 2 mos

Specialties & Trainings

ASE Certified Service Consultant

Lexus Master Certified

4.9

226 Reviews

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226 Reviews of Erik Due

November 26, 2020

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Employee Rating

Great service as always! Erik was really friendly and knowledgeable. The work was completed quickly and the loaner program is always a plus for me! More

by Beachgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 30, 2020

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and we will certainly let Erik know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

November 22, 2020

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Employee Rating

Every time I come here the people and service are great! Mr. Due was super nice and provided great customer service! It was truly a pleasure! More

by anmumford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Smith

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Nov 23, 2020

Jim Hudson Lexus responded

We're so grateful to have you in the Jim Hudson Lexus of Columbia family! It's wonderful to hear that Erik made your latest service visit so special. Thank you for trusting us with all your repair and maintenance needs!

November 21, 2020

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Employee Rating

Always great service. Do all the little things to make it a pleasurable experience. Really act like they appreciate your patronage. Everyone is attentive and helpful. More

by jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 23, 2020

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and we look forward to your next visit!

November 21, 2020

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Employee Rating

Erik was great! Explained the service needed and costs of each item. Great customer service! He gave his direct contact info for any future needs. More

by Jennie jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 23, 2020

Jim Hudson Lexus responded

Thank you, Jennie, for trusting Jim Hudson Lexus of Columbia with your business. It's fantastic to hear that Erik was such a pleasure to work with and we look forward to your next service visit!

November 18, 2020

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Employee Rating

Erik was wonderful! He handled everything with professionalism and efficiency. He sent videos of the car and let me know when it was ready 😊. Great service More

by yrrepmjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Foreman

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Nov 18, 2020

Jim Hudson Lexus responded

Thank you for taking the time to review us! We appreciate the feedback and are thrilled to hear that Erik delivered such a transparent service experience. Safe travels, and we hope to work with you again at Jim Hudson Lexus of Columbia!

November 18, 2020

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Employee Rating

Great service as always Erik took great care of me and my husband. He was very informative and recommended the things I needed got my Lexus 350. Will be bringing my new suv there as well. More

by Mentor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lalo Bellamy

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Nov 18, 2020

Jim Hudson Lexus responded

It was so kind of you to post about your experience with Erik at Jim Hudson Lexus of Columbia! We're grateful for your confidence in us and we look forward to seeing you the next time you bring your vehicle in for service!

November 06, 2020

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Employee Rating

A pleasure dealing with them , comfortable & Clean waiting area . Service representative was very professional and stayed in constant contact with me about my vehicle repair More

by Jpspradlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamilton

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Nov 06, 2020

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to work with you here at Jim Hudson Lexus of Columbia, and if you ever need anything else, don't hesitate to come back and see us again!

November 06, 2020

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Employee Rating

Eric explained what type of service i needed and was extremely patient with me! Lynn, the technician gave a great video presentation of my car and that was really impressive! Great experience! More

by Jas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Nov 09, 2020

Jim Hudson Lexus responded

Jas, thank you for taking the time to leave us a review! We are so glad you enjoyed working with Eric and Lynn here at Jim Hudson Lexus of Columbia, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

October 09, 2020

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Employee Rating

Everyone was extremely professional and courteous. Everyone in the service department was customer oriented. I felt welcome (by staff) and appreciated even as i drove into the service area. Great ex More

by jplayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 09, 2020

Jim Hudson Lexus responded

Thank you for posting about your recent visit to the Jim Hudson Lexus of Columbia service department! Providing great customer service is our priority and we're pleased to hear that you were taken care of! We look forward to working with you in the future.

October 07, 2020

Dealership Rating
Employee Rating

I worked with Danny Chupek and Eric Due when I took my SUV in for service yesterday. Both explained exactly what was to be done, what my warranty covered, and what had been done when my vehicle was ready More

by carpenter1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Chupek

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Oct 07, 2020

Jim Hudson Lexus responded

Thank you for the 5-star review! We are so glad Danny and Eric provided the knowledgeable and accommodating service we pride ourselves on at Jim Hudson Lexus of Columbia, and we will certainly let them know that you appreciate their help. If you and your SUV ever need anything else, don't hesitate to come back and see us again!

Oct 07, 2020

carpenter1974 responded

I definitely will!

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