Erin Smith | Page 3

Erin listened to my request, quickly found what I was looking for, and was patient. Thank you Erin! The additional assistance from Jason, Gary, and Blake were also much appreciated! Great experience all looking for, and was patient. Thank you Erin! The additional assistance from Jason, Gary, and Blake were also much appreciated! Great experience all around. More

by Shawna Verified Customer Verified Customer

Helpful 0

Report | Print

Very friendly, made the deal comfortably without any pressure. The 20 year 200000 mile warranty was a plus. pressure. The 20 year 200000 mile warranty was a plus. More

by harold.w.compton.mil Verified Customer Verified Customer

Helpful 0

Report | Print

Great service problem was found by On Star Stablitrac problem email sent to me for system to be inspected took to dealership problem was inspected and correct repairs made. Great job by the Service depar problem email sent to me for system to be inspected took to dealership problem was inspected and correct repairs made. Great job by the Service department team. More

by MHIGH1950 Verified Customer Verified Customer

Helpful 0

Report | Print

I am so satisfied with star Chevrolet’s work. I was treated so kind and I will use star Chevrolet again. Again, thank you for your service treated so kind and I will use star Chevrolet again. Again, thank you for your service More

by jjohnson624 Verified Customer Verified Customer

Helpful 0

Report | Print

I took it in for a 6th cylinder misfire. We were 19000 miles in on a 24000 mile extended warranty. What the autozone computer read was likely the culprit would have been covered. Service said that instead miles in on a 24000 mile extended warranty. What the autozone computer read was likely the culprit would have been covered. Service said that instead it was a power control module - said not covered under warrenty. I paid just north of 1000 for part and install. It drove really well for just over a week. Now the 6th cylendar is misfiring again. Being without my vehicle is very difficult, but they are always "out of loaner cars" and have no clue when more will get in. They are otherwise very helpful, and I'd love to change this rating to reflect that they rectify this issue, but right now even when contacting Sales I've had no call back. More

by Megan B Verified Customer Verified Customer

Helpful 0

Report | Print

My car has been here 4 times for the same thing and it’s still not fixed... I don’t think they are even driving it after they “fix” it because it does the same thing less than 24 hours within me picking it still not fixed... I don’t think they are even driving it after they “fix” it because it does the same thing less than 24 hours within me picking it up... obviously it’s not what they are saying it is ! More

by shantee Verified Customer Verified Customer

Helpful 0

Report | Print

I am visiting from New York State. Was looking for a trustworthy place to have my vehicle serviced. Really appreciated the prompt friendly service on my truck. Thank you trustworthy place to have my vehicle serviced. Really appreciated the prompt friendly service on my truck. Thank you More

by Dufidiouscat Verified Customer Verified Customer

Helpful 0

Report | Print

Our 4 vehicles are serviced by Star and have been for years. Their prices are reasonable and service prompt and excellent. Wouldn't go anywhere else. R. Lee years. Their prices are reasonable and service prompt and excellent. Wouldn't go anywhere else. R. Lee More

by paula.lee Verified Customer Verified Customer

Helpful 0

Report | Print

Spoke with Tammy and made appt 5 days in advance. Showed up and appointment Was not in the system. Staff was rude and inconvenienced. No apology offered and poor communication. up and appointment Was not in the system. Staff was rude and inconvenienced. No apology offered and poor communication. More

by XRJ8KDEY Verified Customer Verified Customer

Helpful 0

Report | Print

Thank you for taking care of my son and his car. We are thankful he has a trust worthy place to bring his car when things need to be done. thankful he has a trust worthy place to bring his car when things need to be done. More

by TERRILWELBORN Verified Customer Verified Customer

Helpful 0

Report | Print