Erin Trotter
Erin Trotter at North Penn VW

Erin Trotter | Page 19

Assistant Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.8
210 Reviews

Dealership Experience

24 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Specialties & Trainings

VW Certified Master Service Consultant

4.8

210 Reviews

Write a Review

210 Reviews of Erin Trotter

February 09, 2025

Dealership Rating
Employee Rating

The dealership has appointments where you can wait for your car to be serviced. Service is always done on time. More

by WALKME1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 05, 2025

Dealership Rating
Employee Rating

Good dealer. Good service, Mazda service is exceptional as well. 15 word minimum is annoying lol More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Justin Fell

January 31, 2025

Dealership Rating
Employee Rating

The appointment app ne3eds a easier way to work. if you change, something it is still on what you scheduled. More

by ALEXPAVEL213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2025

Dealership Rating
Employee Rating

James took care of me from beginning to end. Explained everything I also listen to him talk to other customers explaining their problems which was unbelievable! Outstanding knowledge. More

by SAL4130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough, James Bangor

Jan 31, 2025

North Penn VW responded

Thank you for taking the time to provide feedback on Jim! It's great to hear he offered you an exceptional experience!

January 16, 2025

Dealership Rating
Employee Rating

Erin is lovely and very knowledgeable. The service technician disassembled and reassembled my vehicle in good time with no mishaps. Pricing is a bit high but the diagnostic fee was priced More

by major.4x2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don’t remember everyone’s name

January 15, 2025

Dealership Rating
Employee Rating

Everything was done within a timely manner. Communication could’ve been better between James and the dealership. I was left without a car for a day when I was told I would be back in my car By More

by Brennaflynn7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

January 13, 2025

Dealership Rating
Employee Rating

They are always pleasant and helpful. The waiting area is comfortable and full of drinks and snacks. More

by Bella516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bangor , Bill Kurtz

January 11, 2025

Dealership Rating
Employee Rating

Bought three new Volkswagens in last twenty years and often used service department. Very pleased with north Penn imports More

by peggyp0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Miller, James Bangor

January 10, 2025

Dealership Rating
Employee Rating

North Penn VW service team is always thorough and thoughtful with the service they provide. More

by Todd Davenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 31, 2024

Dealership Rating
Employee Rating

Service was awesome and cannot thank you enough for getting us taken care of in a timely fashion! More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Dealership Inventory (192 Vehicles)

new 2026 Volkswagen Tiguan car, priced at $43,223
2026 Volkswagen Tiguan
new
Opal White Pearl exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $32,786
2026 Volkswagen Tiguan
new
Gray exterior
Automatic
All-wheel Drive
used 2026 Volkswagen Atlas car, priced at $43,485
2026 Volkswagen Atlas
used
Deep Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Golf GTI car, priced at $42,464
2026 Volkswagen Golf GTI
new
Moonstone Gray exterior
Automatic
Front-wheel Drive
used 2020 Dodge Challenger car, priced at $46,489
2020 Dodge Challenger
used
Green exterior
Automatic
Rear-wheel Drive
new 2026 Volkswagen Atlas Cross Sport car, priced at $44,844
2026 Volkswagen Atlas Cross Sport
new
Pure Gray exterior
Automatic
All-wheel Drive