"Great customer service during this COVID-19 situation...."
Great customer service during this COVID-19 situation. Fair pricing and trade in value. Ethan Vange was wonderful to deal with. Finance Department worked with us to make the car buying experience effortless.
"Ethan sets the bar for a positive dealership experience"
- Nick Terry
Typically, I buy and sell my vehicles through private parties, but I was tempted to come and look at some of the used car selections at Anderson Crystal Lake. I normally cringe at what I think is the typical car dealership experience (which was reinforced at another dealership later in the day), but was pleasantly surprised at the helpfulness displayed by Ethan Vange. Ethan expertly guided us through the car-buying process. While test driving the vehicles, he explained most of the bells and whistles, yet wasn't shy to admit ignorance if he didn't know something. He quickly researched or made note to get me accurate information back at the dealership. I was also impressed at his ability to simplify and clarify the finance portion of the conversation. While we did not end up purchasing that day, Ethan offered to keep a watchful eye out for the particular make and model for which I've been searching. I've been encouraged to not give up on the idea of buying from a dealership thanks to the honesty, helpfulness, and professionalism exhibited by Ethan.
"Unbelievable team and extremely helpful especially Ethan..."
- Icon Building Group
Unbelievable team and extremely helpful especially Ethan Vange. They provided assistance for me the other day immediately although many people were present. Since I wasn’t certain what I was looking for they went up and beyond by providing a variety of options. Providing this type of service worked in their favor since I ended up buying 2 vehicles. You can tell it starts from the top and that you can count on the entire Anderson Team to be extremely professional if it’s trading in, purchasing, financing, and service. To date I have bought 6 vehicles and will definitely be back for my 7th in the near future.
"Ethan was terrific working with us to get us a great deal..."
Ethan was terrific working with us to get us a great deal on our Cx9 lease. This is the fifth vehicle our family has purchased or leased from Anderson.
"Great buying experience"
This is an outstanding dealership that will make you feel like family. The sales department will work with you on your purchase. The service department goes above and beyond to help you out
"Very positive experience "
I would highly recommend choosing this dealership! I had such a great experience and it wasn’t stressful at all! I walked out with the car I wanted but didn’t think was obtainable thanks to the dedicated and compassionate staff members!
Other Employees Tagged:
"I came in looking to test drive & now I’m a new owner!!"
Ethan Vance helped me with test driving multiple vehicles to find one best suited to me He did that and was awesome at explaining everything to me and answered all my questions and concerns