Fares Abualown | Page 2

Gotta say I've dealt with Alot or car dealer service departments, but wow after 10 years of dealing with your group...wow thats all I can say the WORST in the industry in Service, your service depa departments, but wow after 10 years of dealing with your group...wow thats all I can say the WORST in the industry in Service, your service department is deplorable Sales is great but Service............ More

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Corteous staff, excellent service, will do everything to please you and get you the best deal possible! please you and get you the best deal possible! More

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I've had ongoing issues with my vehicle since driving it off of Rcik Case Hyundai's lot last year in November. Yesterday I brought my vehicle in for service because my engine was making a loud noise and a f off of Rcik Case Hyundai's lot last year in November. Yesterday I brought my vehicle in for service because my engine was making a loud noise and a few days after, the engine light appeared. The service dept requested I sign an agreement for labor if the problem was not something covered under warranty. I refused because when I purchased the vehicle I was told I would have free maintainence. Additionally, I do not feel I should have to bear the cost of any potential engine repair for an almost brand new vehicle with barely 8000 miles on it. The service dept then informed me there was a recall on my car so they would only perform the recall repair and not the engine diagnosis since I refused to sign the agreement. I contacted the Attorney General's Office and Hyundai Corporate America. I will post an update on the matter. More

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Speak to Fares.Colin.Omar.Housinne.Joel.Omari.Joe and Robert from service dep.NoOne else!Top Professionalism Robert from service dep.NoOne else!Top Professionalism More

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Excellent and friendly service as always. Never had issues with the staff. In and out in a jiffy issues with the staff. In and out in a jiffy More

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Just got yet another new lease... one test drive, one visit, and all worked out great. Thank you all for another great experience visit, and all worked out great. Thank you all for another great experience More

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Excellent service as always... been their customer for more than five years... and about to get yet another new car. more than five years... and about to get yet another new car. More

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The experience was amazing everybody was very helpful and they explain every single detail about the car and it’s extras I’m very pleased with their customer service and I would recommend this dealership to they explain every single detail about the car and it’s extras I’m very pleased with their customer service and I would recommend this dealership to anybody thank you all for a great experience. More

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The easy and smooth transition from my trade-in to my new Vehicle. The General Manager and his winning team have the knowledge and inventory of their Hyundai product. I am now a loyal Hyundai customer with 2 Vehicle. The General Manager and his winning team have the knowledge and inventory of their Hyundai product. I am now a loyal Hyundai customer with 2 vehicles in my household. More

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Sales staff was helpful and attentive. Finance office was also very helpful. Also had a excellent conversation with the general manager Fares and he was very attentive. also very helpful. Also had a excellent conversation with the general manager Fares and he was very attentive. More

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