629 Reviews
Write a Review629 Reviews of Faustino Lozano
April 20, 2023
Super awesome with mister esquivel he is a master in customer service he made me feel like a queen customer service he made me feel like a queen More
Other Employees Tagged: Sean Kim, Javer Esquivel
April 15, 2023
Great service. Fair price. My service rep was very helpful. Would come again and recommend. Fair price. My service rep was very helpful. Would come again and recommend. More
Other Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel
April 12, 2023
It’s always a pleasure doing business here at PHH 😊 such a terrific team here a terrific team here More
Other Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel
April 12, 2023
Very fast diligent service I enjoyed experience with. I would highly recommend friends and family. I would highly recommend friends and family. More
Other Employees Tagged: Harley Kim, Alen Zheng, Larry Dee, Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel
April 12, 2023
Was given wrong information- waited an hour longer after rep came to give me an update of “25 minutes/ 35 if we wash it”. Car took over an hour after that point and wasn’t given the complimentary wash. Upse rep came to give me an update of “25 minutes/ 35 if we wash it”. Car took over an hour after that point and wasn’t given the complimentary wash. Upset that I waited an hour when I could have took the shuttle home. Worst service of all the times I’ve had to come to the dealership. More
April 06, 2023
Service writer hit on my wife. Service writers lack customer service. 26k on palisade with oil problem and could not get professional service. For their top of line model you get l Service writers lack customer service. 26k on palisade with oil problem and could not get professional service. For their top of line model you get low end service More
Other Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel , Service manager
April 04, 2023
Horrible service on the mechanical side my bumper was damaged and no one is willing to help. I keep getting told manager is on a personal vacation, which is upsetting someone else should help and take re damaged and no one is willing to help. I keep getting told manager is on a personal vacation, which is upsetting someone else should help and take responsibility. More
Other Employees Tagged: Tino was nice but it seems as if it’s out of his hands. Not to mention I waited 4 hours for just an oil change
March 20, 2023
They ate very courteous always want to make sure all our needs are taken care of always willing to answer any questions aor concerns we have. All and all would recommend these folks to every one needs are taken care of always willing to answer any questions aor concerns we have. All and all would recommend these folks to every one More
March 14, 2023
Good place n friendly service. The team was very pleasant n respectful of your time. The team was very pleasant n respectful of your time. More
Other Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel

