Fernando Vidana
Fernando Vidana at Carl Burger Dodge Chrysler Jeep RAM World

Fernando Vidana | Page 10

Finance Manager

Carl Burger Dodge Chrysler Jeep RAM World

8355 Hercules Street
La Mesa, CA 91942

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4.9
300 Reviews
4.9

300 Reviews

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300 Reviews of Fernando Vidana

December 04, 2020

Dealership Rating
Employee Rating

Very dissatisfied with customer service between sales and service. Identified glovebox did not close during test drive (5 days before purchase). Have called numerous times but still no call back nor plan to More

by David_flamand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jesse Garcia, Carlos Hernandez , David Flores, Christian Rincon

Dec 04, 2020

Carl Burger Dodge Chrysler Jeep RAM World responded

Good Afternoon David, My name is Barrett Pricor and I am the General Sales Manager here at Carl Burger RAM. I'm sorry that this has happened to you and that my team dropped the ball. I would like to schedule an appointment to handle this at your convenience. We will need the truck for at least a day and will provide a loaner for the time we have your vehicle. If you would respond with a date that works for you I will get it handled. Again we are sorry for the breakdown in communication. Sincerely, Barrett Pricor

Dec 05, 2020

Carl Burger Dodge Chrysler Jeep RAM World responded

Sounds good...Brandon is the person you need to ask for in sales and he will get it going for you. Thanks for your patience and understanding. Barrett

Dec 14, 2020

Carl Burger Dodge Chrysler Jeep RAM World responded

Just checking in to make sure your concern was handled...let me know if I can be of further assistance. Barrett

Dec 05, 2020

David_flamand responded

Thank you for the response. I will be able to bring the truck Monday after 4pm, but won’t be able to pick it up until Tuesday after 5pm If that works. My number is +16193023229

Dec 14, 2020

David_flamand responded

Still waiting for parts to come in, so we can schedule another service visit. This will be the fourth opportunity to resolve the problem. 1- Identified with salesman during test drive 2- Day of purchase the vehicle was in service for 1 hour only to be told they couldn’t get to it. 3- Recent appointment with service to learn they needed to order a new glovebox.

December 02, 2020

Dealership Rating
Employee Rating

It was a little disappointing that my previous services on the truck I traded did not find the problem sooner. I am very dilligent when it comes to servicing my vehicles with the dealer I purchase my vehic More

by LARRY95
Recommend Dealer
Yes

Other Employees Tagged: Jesse Garcia , Dave Garcia

November 11, 2020

Dealership Rating
Employee Rating

Wonderful job taking good care of us. staff is friendly and amazing love my new vehicle. Staff treated me like family. Service was Fast and efficient. More

by dinahvega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Nyswonger , Sam Al Sabti, Gus Aldulaimi, Sonny Kareem, Eric Munguia

October 21, 2020

Dealership Rating
Employee Rating

Sam and his team are unbelievable awesome! They made my car buying so smooth! Thank you very much! I will recommend buying a car here! More

by Patty Jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Al Sabti

September 25, 2020

Dealership Rating
Employee Rating

Quick helpful and very relax atmosphere no pressure to buy.. all ways looking for best customer interest financing looks for best rates and loans to fit you budget More

by Rledezma87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Rincon

September 12, 2020

Dealership Rating
Employee Rating

Because they always treat you right and I have been going there for years and always been treated very well by everyone I dealt with More

by Nigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Thiem, Ociel Valentinez, Brandon Mierish , David Flores, Sonny Kareem

August 04, 2020

Dealership Rating
Employee Rating

Just an amazing experience, even during social distancing. They really gave me space to decide what I wanted and helped where they could. The actual purchasing was the smoothest I’ve ever had in More

by rugby.briggs
Recommend Dealer
Yes

July 28, 2020

Dealership Rating
Employee Rating

Fernando Is The Man Fernando Took 100% Care Of Me Great Job I Only Had to Deal with Him To Buy My Lease Out He Took Care Of Everything More

by rick@alanteconstructionremodel.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 21, 2020

Dealership Rating
Employee Rating

Carl Burger Dodge salesman were very professional and helpful in answering my questions. And attending to my needs. This is the second vehicle I have bought from Carl Burger Dodge and have been very sati More

by leebryan519
Recommend Dealer
Yes

Other Employees Tagged: Barrett Pricor, Gary Thiem

June 26, 2020

Dealership Rating
Employee Rating

I had a wonderful experience purchasing my new vehicle. Carlos and Fernando are honest and straight foward sale persons. The process of owning a new vehicle can be very overwhelming but them two made it su More

by recoher1984
Recommend Dealer
Yes

Other Employees Tagged: Carlos Hernandez

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