Fernelys Santana | Page 8

Purchased 2018 Accord Sport I was in search for a still night blue 2018 accord and Santana was helpful in finding me exactly what I wanted. The entire experience was simple and I was in search for a still night blue 2018 accord and Santana was helpful in finding me exactly what I wanted. The entire experience was simple and most importantly stress free. Santana was not pushy, and the sales/financial manager Tony was laid back and no high pressure. They were reasonable and knew what my set budget was and we were able to work out a good deal. More

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Lack of integrity and honesty I purchased a 2019 Honda Odyssey E-XL. What a joke that was... For my curiosity I search in the dictionary what Odyssey meant this what I found: I purchased a 2019 Honda Odyssey E-XL. What a joke that was... For my curiosity I search in the dictionary what Odyssey meant this what I found: "a long wandering or voyage usually marked by many changes of fortune" Definitely matches what horror I have gone. The sales team explicitly said that the EX-L had WI-FI (Hot Spot). I left with the van and of course I was excited to start using all the gadgets. The first thing I noticed the van is horrendously noisy. It is very safe since you do not coffee to stay awake. The noise is so loud that I could see owners of Honda to be wearing hearing aid at early stage of their life. BE CAREFUL WITH YOUR KIDS THEY WILL AFFECTED MORE THAN AN ADULT. The middle row, you need a crane to take out of the vehicle, DO NOT ATTEMPT TO DO IT BY YOURSELF. Of course by now you have guessed it NO WI-FI. In my kind of work I did not know how essential is my connection to the world. I purchased as well a Silverado that has been awesome (It has like all GM product WI-FI). I wonder if the automobile industry is going at the same speed that hotels 5 years ago, where they were charging you for WI-FI. It should be standard equipment we are in 2018. Driving the Honda is not piece of cake either, I do not know what is the big emphasis that the Honda is top notch are you kidding me? Now the service Department is another disaster, they tell that the car is going to be ready at this time well, add 24 hours to it because it is not. Integrity and Honesty are very important for me, and they lack of that quite a bit. More

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Headquarters Honda made purchasing a car absolutely amazing My car buying here was absolutely wonderful . The salesperson was informative, friendly and on top of all that Honda had to offer . I think his name My car buying here was absolutely wonderful . The salesperson was informative, friendly and on top of all that Honda had to offer . I think his name is Santana . More

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Purchasing a car Upon going to 3 other dealerships and feeling very overwhelmed and ended up walking out very displeased, my daughter went on line late on a friday ni Upon going to 3 other dealerships and feeling very overwhelmed and ended up walking out very displeased, my daughter went on line late on a friday night and found a car at your dealership. She called first thing Saturday morning to make sure what she saw was correct and we drove 40 minutes to get to your dealership. There we met Fernelys Santana. He was such a pleasure to deal with from the moment we met him. Yes, we still have the car he said, it just came in yesterday but needed to be cleaned up. I did not care so he took us to the lot to look at it. Within minutes we were taking a test drive and I felt like I was back at home. He was wonderful. I felt no pressure what so ever and the deal was done and I was on my way with the car I had been looking for within 1 1/2 to 2 hours. It is a 2012 Honda Accord Coupe V6, it had only 27,000 miles on it and I love it. That mileage is really just breaking in. He even set the radio to my favorite station before I left and also showed me how to use the Bluetooth. My previous car was another Honda Accord Coupe V6, 2003 and it had 370,000 miles on it. I would highly recommend this dealership and Santana to anyone that might be looking for a car. New or used. More

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Excellent Car Buying Experience! Headquarter Honda and specifically, salesman Fernelys Santana treated me fairly and with kindness and respect. I got the car I wanted with the options Headquarter Honda and specifically, salesman Fernelys Santana treated me fairly and with kindness and respect. I got the car I wanted with the options I wanted at the right price. I strongly recommend both the dealership and Santana to anyone who wants a no-pressure car-buying experience. This is how buying a Honda should go, leaving me with a great big smile on my face as I drive away in my new car! More

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Dream vehicle realized! I have wanted a Jeep Wrangler since I was 25. After a couple months of research we decided on one at Headquarter Honda in Clermont. From our first I have wanted a Jeep Wrangler since I was 25. After a couple months of research we decided on one at Headquarter Honda in Clermont. From our first visit to our last we were helped by a great team - Santana, Leon, and TJ. They genuinely seemed to be interested in helping us to get the deal that made sense for us. They were patient, respectful and enjoyable to work with. I would send family and friends to this dealership to get their next vehicle without hesitation. More

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Positive Experience Our experience with everyone we met was very positive. Fernelsys Santana and Anthony Angle were wonderful to work with. Santana was very patient and p Our experience with everyone we met was very positive. Fernelsys Santana and Anthony Angle were wonderful to work with. Santana was very patient and provided several options in purchasing a car. He is very knowledgeable and in tune with his customers needs. Anthony Angle navigated us patiently and thoroughly through the mound of paperwork to sign which made that whole process easy and palatable. This whole visit to the dealership started with an on-line conversation with RJ Kinssay who provided informative answers to our inquiry which peaked our curiosity. We came into the dealership wanting more information and came out with a wonderful vehicle. We are thrilled with our new Pilot! Highly recommend this dealership! Thank you! More

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The Greatest!!! I went to Honda and was helped by Santana and T.J. They we're both great help. I am bringing my my parents tomorrow to look at vehicles. Thank you guy I went to Honda and was helped by Santana and T.J. They we're both great help. I am bringing my my parents tomorrow to look at vehicles. Thank you guys for such excellent work and getting me into the car I wanted with no hassel. More

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New car After been a customer for a couple of years, I recommend Honda Headquarters to family and friends. Santana is great, friendly employees and a nice atm After been a customer for a couple of years, I recommend Honda Headquarters to family and friends. Santana is great, friendly employees and a nice atmosphere More

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New Honda Ridgeline I just purchased a 2019 Honda Ridgeline. Santana and Mike were great to work with and made the process very easy. I would certainly recommend Santan I just purchased a 2019 Honda Ridgeline. Santana and Mike were great to work with and made the process very easy. I would certainly recommend Santana, Mike and Headquarter Honda to anyone in the market for a new car. I have prior experience with their Service Department which is also top notch. More

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