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Fernelys Santana
Refer Me
115 Reviews
Nickname: “Santana” Hometown: Santo Domingo, Dominican Republic Why I Enjoy Assisting You: I have been in the car business for over 18 years & I like to share in the joy that my customers experience during the purchase of a new or pre-owned vehicle. It is an indescribable happiness that occurs within me. Happiness is the best feeling in life, & that is exactly why I love my job! Hobbies: Things I enjoy spending time doing include: traveling, reading, sports (baseball & basketball), & listening to music. Interesting Fact My Co-workers Don’t Know: I am a U.S. Army Veteran & as a result, very well-traveled. In total, I’ve visited 23 countries over the years along with most of the United States itself. I have lived in 6 different states in the 37 years I’ve been in the U.S.
Read moreDealership Experience
10 yrs
Industry Experience
25 yrs
Specialties & Trainings
BS in Business Admin
115 Reviews of Fernelys Santana
August 18, 2018
This is our only dealership The friendliness and professionalism are always the normal for Headquarter Honda.. This is a great dealership with great employees. We’ve just purchas The friendliness and professionalism are always the normal for Headquarter Honda.. This is a great dealership with great employees. We’ve just purchased our third Honda from Headquarter Honda and after trying different dealerships we always end up back at Headquarter Honda. More
by Kawasaki408
Other Employees Tagged: Robert Marquez
Helpful 
August 16, 2018
La mejor atencion Fernelys Santana muy atento e hizo todo lo posible para ayudarme para q saliera con mi carro simplemente el mejor dealer y el mejor vendedor Fernelys Santana muy atento e hizo todo lo posible para ayudarme para q saliera con mi carro simplemente el mejor dealer y el mejor vendedor More
by Janny2007
Other Employees Tagged: T.J. Burke
August 09, 2018
Great Service I had the pleasure of working with Santana and the rest of the Honda crew. They gave me a great deal on my trade in and my new Honda Insight. I had the pleasure of working with Santana and the rest of the Honda crew. They gave me a great deal on my trade in and my new Honda Insight. More
by Ballislife18
Other Employees Tagged: T.J. Burke
August 02, 2018
Santana is the man!!! My wife and I have been shopping for a vehicle for over 5 months with no luck. Every dealership and salesperson we came across were either unprofessio My wife and I have been shopping for a vehicle for over 5 months with no luck. Every dealership and salesperson we came across were either unprofessional or too aggressive. Needless to say we were getting tired of the car shopping process. However, we stumbled upon a listing from Headquarter Honda and things started out great from the start. We dealt with Erica, a internet sales manager over the phone. She gave us all the information we requested without us even stepping into the dealership. We felt great about the vehicle and decided to make the hour and a half drive to their dealership. Once we arrived we were greeted with complete professionalism from the whole staff. Santana was our salesman we dealt with when we arrived. You can not go wrong with this guy. He’ll bend over backwards to make you happy. We were so pleased with the experience we actually decided to buy a vehicle off the showroom floor that was a certified pre-owned Honda Pilot. It wasn’t even the vehicle we came in for but they made us a deal we couldn’t refuse. The professionalism doesn’t end here. After we buy the vehicle we realized that the floor mats were missing when we got home. (Because the detailer mistakenly forgot to put them back in) I called up Santana at 10:30pm to make him aware. He was Johnny on the spot and assured us he will make it right. So you know what he does? He sends us BRAND NEW, in the wrapper floor mats from Honda!!! The guy is amazing and so is Headquarter Honda!!! More
by Zach
Other Employees Tagged: Paul Rienzi , Robert Marquez, Erica Torres
July 31, 2018
Used car purchase Hyundai 2013 Clearwater blue Santiago was great! He was very pleasant and thorough. Anthony abd Santiago stayed late so we could take the car home that evening. Appreciate eve Santiago was great! He was very pleasant and thorough. Anthony abd Santiago stayed late so we could take the car home that evening. Appreciate everyone’s help!us More
by Brylandd1
July 21, 2018
How easy to buy My salesman Santana is like talking to family. No pressure and easy to make a deal that I’m comfortable to put my signature to. I would recommend him My salesman Santana is like talking to family. No pressure and easy to make a deal that I’m comfortable to put my signature to. I would recommend him for and friends and family to buy a car from. More
by Rjtoday28
Other Employees Tagged: Anthony Angle
July 11, 2018
Awesome Service Top notch dealer with great service. Santana was extremely helpful, very knowledgable,and answered all our questions. You just can't beat a Honda vehi Top notch dealer with great service. Santana was extremely helpful, very knowledgable,and answered all our questions. You just can't beat a Honda vehicle More
by Honda
Other Employees Tagged: T.J. Burke , Santiago Buxeda
July 08, 2018
Price & Dealership Experience Was Excellent I worked with Santana and he was very straight-forward. The price was reasonable and the dealership experience was good. I will be returning back to H I worked with Santana and he was very straight-forward. The price was reasonable and the dealership experience was good. I will be returning back to Headquarters Honda for my future car purchases. More
by jeff_orlando86
June 28, 2018
Excellent Have bought two cars now from this place. The gentlemen who worked with us (Fernelys Santana) is awesome! I have bought both of my cars with his help Have bought two cars now from this place. The gentlemen who worked with us (Fernelys Santana) is awesome! I have bought both of my cars with his help. Very courteous, patient, and a straight shooter. If you are thinking of buying a Honda come to Headquarter and ask for him! More
by Wb22
Other Employees Tagged: Anthony Angle
June 12, 2018
Smooth Sailing I want to thank the crew from Headquarter Honda for the smoothest car buying experience I have ever had. They are very helpful, no pressure, and care I want to thank the crew from Headquarter Honda for the smoothest car buying experience I have ever had. They are very helpful, no pressure, and care about their customers. More
by GREG32080
Other Employees Tagged: Anthony Angle, Matt Neusch , Santiago Buxeda
