Frank Bender | Page 2

Need to have more attention to detail. Okay ?? Word word word word word word Okay ?? Word word word word word word More

by butchlee521 Verified Customer Verified Customer

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It was a Pleasure working with Robbie, JD, and Steve. Made the process simple and easy. Made the process simple and easy. More

by James Cater Verified Customer Verified Customer

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Frank worked hard to find the perfect truck for us, we came in on a Sunday and were treated courteously from the moment we stepped in the door by Rachel Nazworth. She was very professional and so sweet an came in on a Sunday and were treated courteously from the moment we stepped in the door by Rachel Nazworth. She was very professional and so sweet and friendly and went out of her way to help us get in my dream truck. The finance side with Joey was smooth and quick, no pressure for unnecessary add ons. He was very professional in answering any questions we had, he was personable and friendly as well. I did have to take the truck back for service the following Monday, every one I encountered was very polite, and helpful in making sure I was comfortable and had everything I needed, the diagnostic was taking longer than anticipated, the service department kept me abreast of the situation and I was put in a loaner so that I could go get lunch and take care of anything else I needed to do while I waited. I ended up having to be assigned a loaner for 2 nights, it was a truck very comparable to my own in features and luxury. Jess was efficient, friendly and informative in getting me in the truck and on my way. I live 2 hours away so finding out they offer delivery service at no charge was an unexpected delight! That process with Jess was simple enough and my truck was delivered bright and early this morning. I am overjoyed with my purchase and I am impressed with the professionalism I experienced from everyone I encountered, even personnel not directly involved with my situation made sure I was being taken care of. I truly felt like a VIP throughout the whole transaction from the hunt for my vehicle down to having my truck delivered to me. A big shout out to Murray Ford of Starke, you guys are wonderful at all you do! Thank you from the bottom of my heart! More

by fulks46 Verified Customer Verified Customer

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I am very picky customer to deal with and I own that. Davontey and Frank both took care of me and my wife and answered every one of my questions and made me feel not only like a valued customer but like Davontey and Frank both took care of me and my wife and answered every one of my questions and made me feel not only like a valued customer but like a friend. I really appreciate all the hard work they both put in to ensure we drove away happy. I would recommend Davontey and the entire team at Murray Ford to anyone looking for a new Ford or any used vehicle. More

by BRYANT.POSTON Verified Customer Verified Customer

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Quick and easy purchase with a trade in. Salesman was very knowledgeable and helped us pick the right suv Salesman was very knowledgeable and helped us pick the right suv More

by Tpavish Verified Customer Verified Customer

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Scott was great in communicating and his efforts to get us the truck and deal we wanted. Joey was excellent! He is very warm, knowledgeable and explains everthing thoroughly. I bought my truck late on a We us the truck and deal we wanted. Joey was excellent! He is very warm, knowledgeable and explains everthing thoroughly. I bought my truck late on a Wednesday and brought it back that Friday for final detailing and I must say I was disappointed with the outcome. They removed only 1 sticker of 4 from the windows but left the sticky online of that one. I noted that a valve stem cap was missing and that a rubber piece on the front bumper needed attention but upon my return neither had been addressed. When I brought that to their attention, I was told "let me get you a valve stem cap so you can be on your way". To which one was removed from a vehicle on the lot and placed on my truck and I was sent on my way. More

by mtwyatt323 Verified Customer Verified Customer

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I go to Murray ford in starke as always have been treated well for buying new vehicles. Also on prior ford purchased at different dealer, the service department exceeded my expectations every time for repair well for buying new vehicles. Also on prior ford purchased at different dealer, the service department exceeded my expectations every time for repair or oil change. I recommend this dealership and even drive past other ford dealerships to go to stark murray ford. More

by stephen-rodgers0 Verified Customer Verified Customer

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Decent service and we bought the car we went to buy and was decent help was decent help More

by ARI Verified Customer Verified Customer

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Friendly, helpful, caring and just over all great Experience with buying a new truck. I will send everybody I can to do business there Experience with buying a new truck. I will send everybody I can to do business there More

by Stormy Verified Customer Verified Customer

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This is the second vehicle we have purchased from Murray Ford in the last 11 months. We are extremely happy with how we were treated by everyone at the dealership. Everyone one was friendly and professional Ford in the last 11 months. We are extremely happy with how we were treated by everyone at the dealership. Everyone one was friendly and professional More

by heimlichr Verified Customer Verified Customer

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