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Frank Ferguson
Frank Ferguson at Joe Machens Capital City Ford

Frank Ferguson | Page 2

Acquisition Specialist

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Frank Ferguson

November 08, 2025

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Employee Rating

Tom was very responsive - even coordinated a virtual sale on his day off. Tom was very helpful More

by ashmelbates
Recommend Dealer
Yes

Other Employees Tagged: Frank Ferguson

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Nov 09, 2025

Joe Machens Capital City Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Machens Capital City Ford.

November 07, 2025

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Employee Rating

Always a great car, solid deal, and smooth sales process with Capital City Ford & Josh Hubbard the “croc star.” More

by JD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Josh Hubbard, Shane Jackson

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Nov 07, 2025

Joe Machens Capital City Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 06, 2025

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Employee Rating

Great group of folks. Pleasure to work with Appreciate all the attention and help in finding us the car we wanted More

by soberkrom
Recommend Dealer
Yes

Other Employees Tagged: Frank Ferguson

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Nov 06, 2025

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 29, 2025

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Employee Rating

The dealer was very cooperative and easy to deal with. They satisfied our concerns with issues and took care of them. More

by Edbier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Barker, Josh Woodruff, Josh Jones

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Oct 29, 2025

Joe Machens Capital City Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 25, 2025

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Employee Rating

Excellent customer service and a pleasant car shopping experience. Thomas was professional and worked to get what we were looking for without being overly pushy. Very happy with our experience. More

by Rkbschrage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Barker, Shane Jackson

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Oct 25, 2025

Joe Machens Capital City Ford responded

Thank you so much for choosing Joe Machens Capital City Ford! Please let us know if we can be of any more assistance.

October 17, 2025

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Employee Rating

They were friendly and helpful finding us a truck to fit our budget Mike.,Shane. Frank and Josh all went out of their way to assist us in any way they could More

by Tannya.newberry71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross, Shane Jackson, Josh Woodruff

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Oct 19, 2025

Joe Machens Capital City Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

October 16, 2025

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Employee Rating

The Machens guys are top notch. I can't recommend them enough. I gave Mike Gross a list of what I wanted and he found it for me. Kieth was great throughout the buying process. Shane More

by wrightphotollc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Schoolfield, Michael Gross, Shane Jackson

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Oct 17, 2025

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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