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Frank Perez

Overview Reviews (301) Inventory (344)

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Frank Perez

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Frank Perez | Page 2

General Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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4.4

301 Reviews

Overview Reviews (301) Inventory (344)

Languages Spoken

English

Spanish

4.4

301 Reviews

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301 Reviews of Frank Perez

November 07, 2022

Dealership Rating

Employee Rating

Service was once again very good indeed. I got my jeep serviced and ready for the winter. I got my jeep serviced and ready for the winter. More

by ROMANJRCARLOS

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Nov 08, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

November 01, 2022

Dealership Rating

Employee Rating

They were excellent very good and very helpful I will recommend to a friend or family mark recommend to a friend or family mark More

by angelt4455

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Brian Dennis, Kevin Marciano, Maggie Matir, Chris Dayka , Kayla Benitez

Helpful 0

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Nov 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the review! We're glad that the team was wonderful to work with. We appreciate your recommendation of Eastchester Chrysler Jeep Dodge Ram!

Nov 02, 2022 -

angelt4455 responded

Thank you for your excellent work

October 03, 2022

Dealership Rating

Employee Rating

Great service On time Professional Staff Informative Friendly Work was done perfectly Extremely helpful Thank you Friendly Work was done perfectly Extremely helpful Thank you More

by BABALU269

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Somma

Helpful 0

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Oct 03, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that the Eastchester Chrysler Jeep Dodge Ram team delivered a successful service experience. Drive safely, and we hope to see you back again down the road!

September 13, 2022

Dealership Rating

Employee Rating

Didn’t fix the problem like I was promised. I would have got the jeep if I would’ve known I would have got the jeep if I would’ve known More

by santosalmodovar112

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Bob Erickson , Brian Dennis, Lemar Davis, Javier Echeverria, Reginal Blue, Richard Reid, Rob Caballero, Tomy Vithayathil

Helpful 0

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Sep 21, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're disappointed to see your review. This doesn't sound like the attentive and accommodating service we expect from our team, and I apologize that your issue hasn't been properly resolved. We would like to discuss this further with you so that we can make things right. We can't locate your contact information without a last name, so please call us at your convenience. Thank you, Customer Care Team - (877) 811-9330

August 19, 2022

Dealership Rating

Employee Rating

Top notch service in a very timely manner. Great teamwork made for a great experience. Great teamwork made for a great experience. More

by MDD96

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Dennis, Jimmy Somma , Rob Aristy

Helpful 0

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Aug 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This is what we love to see! Thanks for supporting Eastchester Chrysler Jeep Dodge Ram with a fantastic review!

July 19, 2022

Dealership Rating

Employee Rating

this is one of the best dealer on town, they always take care about costumers care about costumers More

by guillermo178

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Diana Delgado

Helpful 0

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Jul 20, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to give us your five stars. Thank you for being a fan of Eastchester Chrysler Jeep Dodge Ram. Drive safely!

July 13, 2022

Dealership Rating

Employee Rating

diana at service and joel the sale person i belive frank is a supervisor are great its all about customer service attention , not just a sale frank is a supervisor are great its all about customer service attention , not just a sale More

by victoraspilcueta

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: joel and diana

Helpful 0

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Jul 13, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are elated to hear Diana, Joel, and Frank were such a big help during your recent purchasing experience! Thank you for the 5-stars from all of us at Eastchester Chrysler Jeep Dodge Ram.

May 18, 2022

Dealership Rating

Employee Rating

Great service I always appreciate the work that is done here correctly and in a timely manner thank you for the good customer service here correctly and in a timely manner thank you for the good customer service More

by mr.ramirez054

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

May 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business and your confidence in our team here at Eastchester Chrysler Jeep Dodge Ram. See you next time!

May 16, 2022

Dealership Rating

Employee Rating

They have excellent service and the first time I went to get my car fixed everything worked out smoothly, I definitely won’t be bringing my car anywhere else. get my car fixed everything worked out smoothly, I definitely won’t be bringing my car anywhere else. More

by ELCABEZON69

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bob Erickson , Brian Dennis, Jimmy Somma, Steven Davis, Kevin Marciano , Rob Aristy

Helpful 0

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May 17, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

April 28, 2022

Dealership Rating

Employee Rating

Horrible service, the attention to customers need is non existent unless you are spending and the moment you signed. The attention goes out the door. existent unless you are spending and the moment you signed. The attention goes out the door. More

by linett19

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Brian Dennis, Frank Pena, Shawn Cameron, Tomy Vithayathil , Rob Aristy

Helpful 0

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Apr 29, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We pride ourselves on making sure we are providing each and every guest with exceptional service, so we apologize for what sounds like a disappointing experience. Our team will certainly address this feedback and use it as a training opportunity. Again, we're very sorry we dropped the ball with your recent visit, and if there are any details you would like to share, we would welcome your phone call. Thank you, Customer Care Team - (877)-811-9330

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