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Frank Perez
Frank Perez at Eastchester Chrysler Jeep Dodge Ram

Frank Perez | Page 3

General Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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302 Reviews

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302 Reviews

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302 Reviews of Frank Perez

April 28, 2022

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Employee Rating

Horrible service, the attention to customers need is non existent unless you are spending and the moment you signed. The attention goes out the door. More

by linett19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Dennis, Frank Pena, Shawn Cameron, Tomy Vithayathil , Rob Aristy

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Apr 29, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We pride ourselves on making sure we are providing each and every guest with exceptional service, so we apologize for what sounds like a disappointing experience. Our team will certainly address this feedback and use it as a training opportunity. Again, we're very sorry we dropped the ball with your recent visit, and if there are any details you would like to share, we would welcome your phone call. Thank you, Customer Care Team - (877)-811-9330

February 23, 2022

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Employee Rating

They where very professional and reliable. They contacted me everytime th hey had an update on my vehicle. More

by fpagan917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 23, 2022

Eastchester Chrysler Jeep Dodge Ram responded

"Professional" and "reliable" are words we love to see! Thank you for trusting Eastchester Chrysler Jeep Dodge Ram to get the job done. Have a great day!

February 09, 2022

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Employee Rating

Sales Rep, and manager was very helpful. They provided valuable information, and helping me select a vehicle More

by CDAIS3960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Erickson, Anthony Couvertier, Frank Pena, Julio Nunez, Lemar Davis, Chris Dayka , Rob Aristy, Kayla Benitez

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Feb 09, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review. We are glad that you enjoyed working with our team. Your business is appreciated by the Eastchester Chrysler Jeep Dodge Ram crew.

December 15, 2021

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Employee Rating

The customer service is one of the best in New York city and the world More

by enanochito
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Reid

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Dec 16, 2021

Eastchester Chrysler Jeep Dodge Ram responded

What a compliment! Providing our guests with personalized care and top-tier customer service is always a priority at Eastchester Chrysler Jeep Dodge Ram, and it's wonderful to hear we're hitting the mark! Many thanks for your support, and we hope we'll see you again soon!

November 27, 2021

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Employee Rating

Best service center. All of my concerns were taken care of in the first visit. Frank, Rob, and Kelvin are a great team and I highly recommend them for your service needs More

by MLAMASSA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marciano , Rob Aristy, Kelvin Mooloo

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Nov 29, 2021

Eastchester Chrysler Jeep Dodge Ram responded

We're glad we could assist, and we appreciate the recommendation! Thank you for sharing and for being an Eastchester Chrysler Jeep Dodge Ram client. Till next time!

November 05, 2021

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Employee Rating

Unprofessional passing the blame around for a job not done. Overselling and under delivering. Sad More

by Tara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lemar Davis, Leroy Griffiths, Everton Sterlings, Omar Diaz , Rob Aristy

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Nov 19, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Tara, this is concerning to hear as we want our clients to be confident in our work. We would greatly appreciate the opportunity to learn more about what occurred here, so we can address it and make it right however we can. Will you please get in touch? We will look for your contact information, as well. Thank you, Customer Care Team – (877)-811-9330

November 04, 2021

Dealership Rating
Employee Rating

Professionals great workGood customer serviceFast Professionals great work Good customer service Fast work Good place Good staff Clean place I recommend it #1 More

by yariel94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Dennis, Frank Pena, Hector Jiminez, Maggie Matir, Tomy Vithayathil

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Nov 04, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the awesome review! It is our pleasure to work with you. See you next time! - The Eastchester Chrysler Jeep Dodge Ram Team

October 29, 2021

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Employee Rating

Great experience fast and friendly Was able to visit the store and and find answers to concerns I had. Great staff More

by rpviperman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kayla Benitez

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Oct 31, 2021

Eastchester Chrysler Jeep Dodge Ram responded

We're glad to hear we provided you with the information you were seeking! Thank you for taking a moment to compliment the Eastchester Chrysler Jeep Dodge Ram team, and we'll be here whenever you need us next!

September 27, 2021

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Employee Rating

Grate customer serves and grate attitude the service was fast and my car was not oily More

by dhanpaul9110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Couvertier, Frank Pena, Julio Nunez, Kevin Marciano, Maggie Matir, Chris Dayka, Tomy Vithayathil , Rob Aristy, Kayla Benitez

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Sep 28, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your five-star feedback! We are happy to hear that you and your vehicle were well taken care of by our team here at Eastchester Chrysler Jeep Dodge Ram. Safe travels until we see you again!

July 07, 2021

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Employee Rating

Truly love this dealership I’ve been buying and servicing my vehicles here for 8 years place is fantastic and will continue to buy and service my vehicles here for years to come More

by Mmarck21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Erickson, Julio Nunez, Jimmy Somma, Lemar Davis, Kevin Marciano, Maggie Matir, Richard Reid, Rob Caballero , Rob Aristy

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Jul 08, 2021

Eastchester Chrysler Jeep Dodge Ram responded

This review made our day! Thank you for your kind words and ongoing support - we're truly grateful to have earned your loyal business. Drive safe and see you next time, from all your friends here at Eastchester Chrysler Jeep Dodge Ram!

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